Best price on all appliances and ANDY the sales guy is very knowledgeable Been going there for the last 20 years for all my and...  Read More

Best price on all appliances and ANDY the sales guy is very knowledgeable Been going there for the last 20 years for all my and my family needs.  Read Less

I always shop at big box stores because they have more stuff to look at, it's easier to return, and the employees leave you alo...  Read More

I always shop at big box stores because they have more stuff to look at, it's easier to return, and the employees leave you alone. But sometimes you need them not to leave you alone. After waiting for a Fisher & Paykel fridge to be delivered from Lowe's for over a month, I was finally fed up with the daily calls to their customer service and having to explain the entire situation again to a new person each time.My mom told me she went to Western Appliance a few times and they had always gone out of their way to help her. Reluctantly, I go with her. I didn't have high hopes because the place looked really dated but as soon as I got in, it looked like they actually had a lot of appliances in the showroom. Plus they're actually plugged in! So you're not just staring into a dark fridge, trying to imagine how it's going to look in your home.Right away, Shawn asked us if we needed any help. My mom recognized him as the guy who had given her a great deal on a Bosch dishwasher a few months back. I tell him the dimensions we're looking for, and he points out exactly which fridges fit and their features. Off the top of his head. This is crazy because if you've ever asked an employee at a big box store, you're basically asking them to read off the box. But this guy was really knowledgeable about everything they sold.I was disappointed that they didn't have the particular model I wanted in stock and was about to leave when Shawn tells me he could order any fridge I had in mind and give me the best price. So I show him the fridge I want and he tells me he'll have it in a week. A WEEK. After being told by Lowe's this fridge has a minimum wait time of 3 weeks.And free delivery??Sold.Really happy to be supporting a local business that's been around for years too!  Read Less