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Overview
  • How are reviewers describing this item?
    great, best, professional, here and first.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 140 reviews as of our last analysis date on Aug 20 2017.
Reviews Summary

{"reviewer_id":"24AB4AA7A0D8AE982B5E3DD9C7386E1C","reviewer_name":"Michel Souris","review_text":"On the face of it, an attractive little Lucca trattoria: good food, reasonably priced. What a shame the boss/manager/owner on duty on the evening of 18 July was so unpleasant. He and the sour-faced waitress \"looking after\" our table were gratuitously hostile and rude to us. Widely travelled, the four of us agreed afterwards that we'd never seen such appalling customer service anywhere in the world. Perhaps they have mistaken Fawlty Towers as training videos.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.54253852,"sentiment_breakdown":[["On the face of it, an attractive little Lucca trattoria: good food, reasonably priced.",["positive",0.9818881]],["What a shame the boss/manager/owner on duty on the evening of 18 July was so unpleasant.",["unknown",0.33857617]],["He and the sour-faced waitress \"looking after\" our table were gratuitously hostile and rude to us.",["positive",0.86607623]],["Widely travelled, the four of us agreed afterwards that we'd never seen such appalling customer service anywhere in the world.",["negative",0.1280346]],["Perhaps they have mistaken Fawlty Towers as training videos.",["unknown",0.3981175]]],"reviewer_fake_points":55}


{"reviewer_id":"CCC90B1BDA7F98B54D09F8610BC9A533","reviewer_name":"Chesterman123","review_text":"We, a family of four, visited this place after recommendation from our host. The food, which tasted bland and seemed to be precooked and reheated, was certainly overpriced. This pales however to the incredibly rude service. Our waitress seemed to be impatient when taking our order and after forgetting a drink put it on the table and walked away without a word. Overall, we felt unwanted and uncomfortable even eating there. And to add salt to injury, there was a 10 euro service charge! To their credit, the rest of the waitstaff were pleasant, but it didn’t make up for our waitress.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.6767036657142856,"sentiment_breakdown":[["We, a family of four, visited this place after recommendation from our host.",["positive",0.89015484]],["The food, which tasted bland and seemed to be precooked and reheated, was certainly overpriced.",["unknown",0.5471613]],["This pales however to the incredibly rude service.",["unknown",0.5920009]],["Our waitress seemed to be impatient when taking our order and after forgetting a drink put it on the table and walked away without a word.",["positive",0.94589496]],["Overall, we felt unwanted and uncomfortable even eating there.",["unknown",0.77186793]],["And to add salt to injury, there was a 10 euro service charge!",["unknown",0.54601175]],["To their credit, the rest of the waitstaff were pleasant, but it didn’t make up for our waitress.",["unknown",0.44383398]]],"reviewer_fake_points":-85}


{"reviewer_id":"A6FD81E6DA74FE38EEB744644AE220B4","reviewer_name":"Funda S","review_text":"This is a special trattoria for locals and those outsiders who search for good taste enough to find this place. Panzanella is a perfect starter, tasty, fresh. Tagliatelle is magnificent and so is fish in oven with chickpeas👍Don’t forget to make reservations, otherwise it’s always fully booked outside in summer👏👏👏","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.97524463,"sentiment_breakdown":[["This is a special trattoria for locals and those outsiders who search for good taste enough to find this place.",["positive",0.98248166]],["Panzanella is a perfect starter, tasty, fresh.",["positive",0.9680076]]],"reviewer_fake_points":20}


{"reviewer_id":"8E292A039E0EB1F3E34D9DAD3D4C9CAF","reviewer_name":"marionshepherd","review_text":"This is a truly awful place- designed to treat tourists to an awful experience. One of our party was a fluent Italian speaker and she over heard the staff talking rudely about us. It was so bad that you could say that the manager was auditioning for an Italian version of Fawlty Towers. The food was of a poor standard. The area was dirty.\ni have never ever been treated so badly ever before. If anyone visits this restaurant after reading this review.I would be shocked. Truly dreadful","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.5695363987500001,"sentiment_breakdown":[["This is a truly awful place- designed to treat tourists to an awful experience.",["negative",0.06500044]],["One of our party was a fluent Italian speaker and she over heard the staff talking rudely about us.",["positive",0.8413378]],["It was so bad that you could say that the manager was auditioning for an Italian version of Fawlty Towers.",["unknown",0.32316813]],["The food was of a poor standard.",["unknown",0.3440578]],["The area was dirty.",["unknown",0.5341945]],["i have never ever been treated so badly ever before.",["positive",0.95997596]],["If anyone visits this restaurant after reading this review.",["positive",0.93775326]],["I would be shocked.",["unknown",0.5508033]]],"reviewer_fake_points":35}

Review Count History
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