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Overview
  • How are reviewers describing this item?
    dress, needed, done, great and excellent.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 42 reviews as of our last analysis date on Jul 26 2017.
Reviews Summary

{"reviewer_id":"C6923C76F464D7A9620FFD6862934CAA","reviewer_name":"FiFi T","review_text":"Travelled from Ireland with 7 friends in March. Arrived at 9pm or so to be told on check-in we have no booking. Show them the confirmation and they say it's an issue with booking.com and to contact them. This goes on for 10mins only for the manager to arrive and say we did have a booking but he has cancelled it and given our rooms away. We contact booking.com and they inform us the hotel has cancelled our booking 15mins ago WHILE WE WERE TRYING TO CHECK IN. Worst of all, while we are worrying where we will stay and rightfully complaining about the situation, the 1st check in person is discussing this whole thing with another hotel worker and they are laughing while looking over at us. \n\nAbsolute joke. No apology. No assistance whatsoever to get another hotel. So we were left, 8 people looking for a hotel during one of the busiest weeks in Cancun. \n\nAvoid this hotel at all costs. Just horrible people.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.5640525071428572,"sentiment_breakdown":[["Travelled from Ireland with 7 friends in March.",["positive",0.87316436]],["Arrived at 9pm or so to be told on check-in we have no booking.",["unknown",0.698284]],["Show them the confirmation and they say it's an issue with booking.",["unknown",0.5105772]],["com and to contact them.",["unknown",0.3378688]],["This goes on for 10mins only for the manager to arrive and say we did have a booking but he has cancelled it and given our rooms away.",["positive",0.8302696]],["We contact booking.",["negative",0.20732993]],["com and they inform us the hotel has cancelled our booking 15mins ago WHILE WE WERE TRYING TO CHECK IN.",["positive",0.8167941]],["Worst of all, while we are worrying where we will stay and rightfully complaining about the situation, the 1st check in person is discussing this whole thing with another hotel worker and they are laughing while looking over at us.",["unknown",0.44087207]],["Absolute joke.",["negative",0.10834347]],["No apology.",["positive",0.93284905]],["No assistance whatsoever to get another hotel.",["unknown",0.61092913]],["So we were left, 8 people looking for a hotel during one of the busiest weeks in Cancun.",["positive",0.91162527]],["Avoid this hotel at all costs.",["unknown",0.3863654]],["Just horrible people.",["negative",0.23146272]]],"reviewer_fake_points":40}


{"reviewer_id":"9C191C2F5B3E7EB736CC7199761EB939","reviewer_name":"raj7777","review_text":"I just arrived today and what a major disappointment. My safe didn’t work, my porch door wouldn’t lock and the room smells like mold. Still stuck in my room while there trying to fix the problems. I asked for another room and they denied me . I’m trapped in my room until they can fix the problems. Why can’t they give me another room while they fix this room , will never consider staying again.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.47631941333333333,"sentiment_breakdown":[["I just arrived today and what a major disappointment.",["negative",0.20954743]],["My safe didn’t work, my porch door wouldn’t lock and the room smells like mold.",["positive",0.8796077]],["Still stuck in my room while there trying to fix the problems.",["unknown",0.35369945]],["I asked for another room and they denied me .",["unknown",0.639738]],["I’m trapped in my room until they can fix the problems.",["unknown",0.63402593]],["Why can’t they give me another room while they fix this room , will never consider staying again.",["negative",0.14129797]]],"reviewer_fake_points":45}


{"reviewer_id":"0484FEE4EA6A0E4FF77693F99FDD379B","reviewer_name":"Gabby","review_text":"We have just returned from a 2 weeks all inclusive holiday at flamingo and we absolutely loved it. The staff were so helpful and friendly and the hotel was spotless throughout. The food was fantastic with variety and the restaurant manager Richard organised food for my day trips to cater for my allergy. We booked 10 excursions with Miguel who is the onsite tour operator and not only did he save us money but he helped upgrade us to VIP on our nights out which was a huge bonus. Unlike European holidays I never had to queue for a drink and there was always space around the pools and no-one was fighting over a sun lounger.The waiting staff were lovely they worked hard and Antonio served us most mornings at breakfast and was so polite and made us feel like royalty. The hotel was so relaxed and calming. You are a 15-20 minute walk from the nightlife and bars however you can catch the city bus outside for $1 which made life simple. We hired a car for 2 days and the hotel staff parked it for us and brought it outside reception as and when we wanted it which was very kind. The only minor I have to say is the air conditioning is extremely cold in reception and the indoor bar which could have been turned down a notch. The onsite massage staff were also very friendly and professional. I have visited other hotels in Mexico and they are very over crowded but if you want a relaxing friendly hotel with amazing cocktails then Flamingo is the one. We would return in a heart beat, thanks for a wonderful stay :)","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9414573900000001,"sentiment_breakdown":[["We have just returned from a 2 weeks all inclusive holiday at flamingo and we absolutely loved it.",["positive",0.9106227]],["The staff were so helpful and friendly and the hotel was spotless throughout.",["positive",0.92634284]],["The food was fantastic with variety and the restaurant manager Richard organised food for my day trips to cater for my allergy.",["positive",0.99906427]],["We booked 10 excursions with Miguel who is the onsite tour operator and not only did he save us money but he helped upgrade us to VIP on our nights out which was a huge bonus.",["positive",0.9843455]],["Unlike European holidays I never had to queue for a drink and there was always space around the pools and no-one was fighting over a sun lounger.",["positive",0.9424648]],["The waiting staff were lovely they worked hard and Antonio served us most mornings at breakfast and was so polite and made us feel like royalty.",["positive",0.96767753]],["The hotel was so relaxed and calming.",["positive",0.95762]],["You are a 15-20 minute walk from the nightlife and bars however you can catch the city bus outside for $1 which made life simple.",["positive",0.85829544]],["We hired a car for 2 days and the hotel staff parked it for us and brought it outside reception as and when we wanted it which was very kind.",["positive",0.9438047]],["The only minor I have to say is the air conditioning is extremely cold in reception and the indoor bar which could have been turned down a notch.",["positive",0.8666237]],["The onsite massage staff were also very friendly and professional.",["positive",0.9528166]],["I have visited other hotels in Mexico and they are very over crowded but if you want a relaxing friendly hotel with amazing cocktails then Flamingo is the one.",["positive",0.9878106]]],"reviewer_fake_points":-65}


{"reviewer_id":"E2603B55766C6D52EFEC25986D3A48EE","reviewer_name":"Angela/Linda/Hannah","review_text":"We went to the flamingo for the first time ever this year. The beach was beautiful for walking on and maintained daily. We had a junior suite swim up and the view and serenity was so beautiful. The service was very friendly and everyone was so attentive and happy to be working there. Carlos made sure our last evening there was so special. Thank you Carlos! Fabian and Sergio were great. The young man named Cristino in the main restaurant was very attentive and had a great sense of humour! All of the staff made sure we had a great vacation!! Thank you everyone!!\n\nNot sure why the front desk photocopied all of our passports. When I asked- no explanation given. I requested the copies when we checked out. The food got boring pretty quick. Not a lot of variety. The room was kept very clean and housekeeping was good. The bartenders at each bar were all really nice as well. ","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.856487905882353,"sentiment_breakdown":[["We went to the flamingo for the first time ever this year.",["positive",0.94540906]],["The beach was beautiful for walking on and maintained daily.",["positive",0.97292703]],["We had a junior suite swim up and the view and serenity was so beautiful.",["positive",0.94856864]],["The service was very friendly and everyone was so attentive and happy to be working there.",["positive",0.858924]],["Carlos made sure our last evening there was so special.",["positive",0.9137335]],["Thank you Carlos!",["positive",0.873295]],["Fabian and Sergio were great.",["positive",0.971958]],["The young man named Cristino in the main restaurant was very attentive and had a great sense of humour!",["positive",0.9599282]],["All of the staff made sure we had a great vacation!",["positive",0.9418537]],["Thank you everyone!",["positive",0.89425355]],["Not sure why the front desk photocopied all of our passports.",["unknown",0.3494997]],["When I asked- no explanation given.",["unknown",0.7721664]],["I requested the copies when we checked out.",["unknown",0.55884254]],["The food got boring pretty quick.",["positive",0.9409621]],["Not a lot of variety.",["unknown",0.73241943]],["The room was kept very clean and housekeeping was good.",["positive",0.95734715]],["The bartenders at each bar were all really nice as well.",["positive",0.9682064]]],"reviewer_fake_points":40}

Review Count History
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