revieweridC6923C76F464D7A9620FFD6862934CAAreviewernameFiFi TreviewtextTravelled from Ireland with 7 friends in March Arrived at 9pm or so to be told on checkin we have no booking Show them the confirmation and they say its an issue with bookingcom and to contact them This goes on for 10mins only for the manager to arrive and say we did have a booking but he has cancelled it and given our rooms away We contact bookingcom and they inform us the hotel has cancelled our booking 15mins ago WHILE WE WERE TRYING TO CHECK IN Worst of all while we are worrying where we will stay and rightfully complaining about the situation the 1st check in person is discussing this whole thing with another hotel worker and they are laughing while looking over at us nnAbsolute joke No apology No assistance whatsoever to get another hotel So we were left 8 people looking for a hotel during one of the busiest weeks in Cancun nnAvoid this hotel at all costs Just horrible peoplereviewrating10sentimentclassunknownsentimentresult05640525071428572sentimentbreakdownTravelled from Ireland with 7 friends in Marchpositive087316436Arrived at 9pm or so to be told on checkin we have no bookingunknown0698284Show them the confirmation and they say its an issue with bookingunknown05105772com and to contact themunknown03378688This goes on for 10mins only for the manager to arrive and say we did have a booking but he has cancelled it and given our rooms awaypositive08302696We contact bookingnegative020732993com and they inform us the hotel has cancelled our booking 15mins ago WHILE WE WERE TRYING TO CHECK INpositive08167941Worst of all while we are worrying where we will stay and rightfully complaining about the situation the 1st check in person is discussing this whole thing with another hotel worker and they are laughing while looking over at usunknown044087207Absolute jokenegative010834347No apologypositive093284905No assistance whatsoever to get another hotelunknown061092913So we were left 8 people looking for a hotel during one of the busiest weeks in Cancunpositive091162527Avoid this hotel at all costsunknown03863654Just horrible peoplenegative023146272reviewerfakepoints40

reviewerid9C191C2F5B3E7EB736CC7199761EB939reviewernameraj7777reviewtextI just arrived today and what a major disappointment My safe didn’t work my porch door wouldn’t lock and the room smells like mold Still stuck in my room while there trying to fix the problems I asked for another room and they denied me I’m trapped in my room until they can fix the problems Why can’t they give me another room while they fix this room will never consider staying againreviewrating10sentimentclassunknownsentimentresult047631941333333333sentimentbreakdownI just arrived today and what a major disappointmentnegative020954743My safe didn’t work my porch door wouldn’t lock and the room smells like moldpositive08796077Still stuck in my room while there trying to fix the problemsunknown035369945I asked for another room and they denied me unknown0639738I’m trapped in my room until they can fix the problemsunknown063402593Why can’t they give me another room while they fix this room will never consider staying againnegative014129797reviewerfakepoints45

reviewerid0484FEE4EA6A0E4FF77693F99FDD379BreviewernameGabbyreviewtextWe have just returned from a 2 weeks all inclusive holiday at flamingo and we absolutely loved it The staff were so helpful and friendly and the hotel was spotless throughout The food was fantastic with variety and the restaurant manager Richard organised food for my day trips to cater for my allergy We booked 10 excursions with Miguel who is the onsite tour operator and not only did he save us money but he helped upgrade us to VIP on our nights out which was a huge bonus Unlike European holidays I never had to queue for a drink and there was always space around the pools and noone was fighting over a sun loungerThe waiting staff were lovely they worked hard and Antonio served us most mornings at breakfast and was so polite and made us feel like royalty The hotel was so relaxed and calming You are a 1520 minute walk from the nightlife and bars however you can catch the city bus outside for 1 which made life simple We hired a car for 2 days and the hotel staff parked it for us and brought it outside reception as and when we wanted it which was very kind The only minor I have to say is the air conditioning is extremely cold in reception and the indoor bar which could have been turned down a notch The onsite massage staff were also very friendly and professional I have visited other hotels in Mexico and they are very over crowded but if you want a relaxing friendly hotel with amazing cocktails then Flamingo is the one We would return in a heart beat thanks for a wonderful stay reviewrating50sentimentclasspositivesentimentresult09414573900000001sentimentbreakdownWe have just returned from a 2 weeks all inclusive holiday at flamingo and we absolutely loved itpositive09106227The staff were so helpful and friendly and the hotel was spotless throughoutpositive092634284The food was fantastic with variety and the restaurant manager Richard organised food for my day trips to cater for my allergypositive099906427We booked 10 excursions with Miguel who is the onsite tour operator and not only did he save us money but he helped upgrade us to VIP on our nights out which was a huge bonuspositive09843455Unlike European holidays I never had to queue for a drink and there was always space around the pools and noone was fighting over a sun loungerpositive09424648The waiting staff were lovely they worked hard and Antonio served us most mornings at breakfast and was so polite and made us feel like royaltypositive096767753The hotel was so relaxed and calmingpositive095762You are a 1520 minute walk from the nightlife and bars however you can catch the city bus outside for 1 which made life simplepositive085829544We hired a car for 2 days and the hotel staff parked it for us and brought it outside reception as and when we wanted it which was very kindpositive09438047The only minor I have to say is the air conditioning is extremely cold in reception and the indoor bar which could have been turned down a notchpositive08666237The onsite massage staff were also very friendly and professionalpositive09528166I have visited other hotels in Mexico and they are very over crowded but if you want a relaxing friendly hotel with amazing cocktails then Flamingo is the onepositive09878106reviewerfakepoints65

revieweridE2603B55766C6D52EFEC25986D3A48EEreviewernameAngelaLindaHannahreviewtextWe went to the flamingo for the first time ever this year The beach was beautiful for walking on and maintained daily We had a junior suite swim up and the view and serenity was so beautiful The service was very friendly and everyone was so attentive and happy to be working there Carlos made sure our last evening there was so special Thank you Carlos Fabian and Sergio were great The young man named Cristino in the main restaurant was very attentive and had a great sense of humour All of the staff made sure we had a great vacation Thank you everyonennNot sure why the front desk photocopied all of our passports When I asked no explanation given I requested the copies when we checked out The food got boring pretty quick Not a lot of variety The room was kept very clean and housekeeping was good The bartenders at each bar were all really nice as well reviewrating40sentimentclasspositivesentimentresult0856487905882353sentimentbreakdownWe went to the flamingo for the first time ever this yearpositive094540906The beach was beautiful for walking on and maintained dailypositive097292703We had a junior suite swim up and the view and serenity was so beautifulpositive094856864The service was very friendly and everyone was so attentive and happy to be working therepositive0858924Carlos made sure our last evening there was so specialpositive09137335Thank you Carlospositive0873295Fabian and Sergio were greatpositive0971958The young man named Cristino in the main restaurant was very attentive and had a great sense of humourpositive09599282All of the staff made sure we had a great vacationpositive09418537Thank you everyonepositive089425355Not sure why the front desk photocopied all of our passportsunknown03494997When I asked no explanation givenunknown07721664I requested the copies when we checked outunknown055884254The food got boring pretty quickpositive09409621Not a lot of varietyunknown073241943The room was kept very clean and housekeeping was goodpositive095734715The bartenders at each bar were all really nice as wellpositive09682064reviewerfakepoints40