reviewerid090B3F64114CF54AA59635BF95BD439AreviewernameJeanniemay7reviewtextExcellent service from Roland Castillo housekeeping inspector His service was excellent and was the kindest caring person I met the entire time we stayed If I could just rate one person it would be 5 stars for his great service kindness u0026 hospitality Thank you Roland for making me smilereviewrating50sentimentclasspositivesentimentresult08367608175000001sentimentbreakdownExcellent service from Roland Castillo housekeeping inspectorpositive088194877His service was excellent and was the kindest caring person I met the entire time we stayedpositive08137962If I could just rate one person it would be 5 stars for his great service kindness u0026 hospitalityunknown07262605Thank you Roland for making me smilepositive09250378reviewerfakepoints40

reviewerid7E523EDB86AF1D8FCF73432EA7FE76EAreviewernameAlena BreviewtextMy stay at the hotel has been very hospitable from housekeeping to the front desk all of my needs have been met with friendliness and courtesy Mary Ann at the front desk truly made my night She just took that extra step to check on something for me very late in the evening Often customer service representatives will advise a guest that something is not usually done in a certain way and leave it at that Leaving the guest to prompt them to make a check or sending the guest away without resolution I was looking for a package well after the business center hours Mary Ann was not aware of a package being left for me but instead of sending me away to check back in the morning she found the packages and made certain that I received them She is an asset at your front desk and a great example hospitality in this industryreviewrating50sentimentclasspositivesentimentresult083929816sentimentbreakdownMy stay at the hotel has been very hospitable from housekeeping to the front desk all of my needs have been met with friendliness and courtesypositive09593717Mary Ann at the front desk truly made my nightpositive096679616She just took that extra step to check on something for me very late in the eveningpositive094100225Often customer service representatives will advise a guest that something is not usually done in a certain way and leave it at thatunknown07216498Leaving the guest to prompt them to make a check or sending the guest away without resolutionunknown041938266I was looking for a package well after the business center hours Mary Ann was not aware of a package being left for me but instead of sending me away to check back in the morning she found the packages and made certain that I received thempositive088311195She is an asset at your front desk and a great example hospitality in this industrypositive09837726reviewerfakepoints40

revieweridD9F8C34045252C8E9F7E74BCEC1B9C18reviewernameTanja ZreviewtextWe just arrived the night before and thanks to the breakfast invitation of Jane and Techonica we could get over our Jetleg with an amazing Breakfast Thank you both so much nAlso tall other organization and orientation works with the very friendly help of everyone in the Sheraton Dallas perfectly wellreviewrating50sentimentclasspositivesentimentresult09761818433333334sentimentbreakdownWe just arrived the night before and thanks to the breakfast invitation of Jane and Techonica we could get over our Jetleg with an amazing Breakfastpositive09688183Thank you both so muchpositive096927726Also tall other organization and orientation works with the very friendly help of everyone in the Sheraton Dallas perfectly wellpositive099044997reviewerfakepoints40

revieweridA384A3954AB48453B577468F992EE76FreviewernamePeter MreviewtextAttended a large conference at the hotel and attached conference center Hotel was OK the staff friendly but even the conference rate was high for what was being offeredThe building itself is huge and complex to navigate when trying to get from one meeting room to another Not sure I would stay here without a conferencereviewrating30sentimentclassunknownsentimentresult07022876275sentimentbreakdownAttended a large conference at the hotel and attached conference centerpositive085925287Hotel was OK the staff friendly but even the conference rate was high for what was being offeredpositive083097976The building itself is huge and complex to navigate when trying to get from one meeting room to anotherpositive082359624Not sure I would stay here without a conferencenegative029532164reviewerfakepoints70