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Overview
  • How are reviewers describing this item?
    great, chicken, good, delicious and fried.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 538 reviews as of our last analysis date on Aug 10 2017.
Reviews Summary

{"reviewer_id":"3115A91224ECD19F453E19D4F7674193","reviewer_name":"LennyVancouver","review_text":"Our recent stay at Ohana Waikiki East was our second. Check-in and out was a breeze. This is not your 5-star hotel but is perfect for a short stay in Waikiki. The room was spotless, our daily maid was diligent and the location was convenient to all that Waikiki offers. We had a room on the 15th floor with a peek-a boo view of the ocean. Upper floors have a dedicated elevator requiring a key card to operate, a nice layer of security. Rooms have a safe, a reasonable bathroom with the usual toiletries provided. The pool is at the rear and pleasantly quiet although we didn't use it, just sat and read.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.93502166375,"sentiment_breakdown":[["Our recent stay at Ohana Waikiki East was our second.",["positive",0.93070316]],["Check-in and out was a breeze.",["positive",0.858352]],["This is not your 5-star hotel but is perfect for a short stay in Waikiki.",["positive",0.9787313]],["The room was spotless, our daily maid was diligent and the location was convenient to all that Waikiki offers.",["positive",0.9662616]],["We had a room on the 15th floor with a peek-a boo view of the ocean.",["positive",0.9204149]],["Upper floors have a dedicated elevator requiring a key card to operate, a nice layer of security.",["positive",0.97192645]],["Rooms have a safe, a reasonable bathroom with the usual toiletries provided.",["positive",0.9747594]],["The pool is at the rear and pleasantly quiet although we didn't use it, just sat and read.",["positive",0.8790245]]],"reviewer_fake_points":10}


{"reviewer_id":"43344EFB19F8F60ED1C317246B197939","reviewer_name":"coleen85","review_text":"My family of four (husband, myself and two small children) stayed in a one-bedroom apartment over Christmas for nearly 2 weeks. The highlight of the hotel was the location, everything we needed was within walking distance! We were very lucky to be on the 14th floor, the view of the ocean was just beautiful!! The kids were excited to pull open the curtains every morning and watch Waikiki wake up! Also, the rooms were clean and the staff, especially housekeeping and bell staff were friendly, especially to the kids!\n\nPros:\n1. Central location:\n- Food pantry 1 min walk\n- Waikiki beach 2 min walk\n- Dukes 3 min walk\n- Honolulu zoo \u003c20 mins walk\n- Marakume udon \u003c5 min walk\n- International market place 1 min walk\n- Hawaiian Crown Plantation cafe \u003c1min walk\n- Pink trolley stop 2 min walk\n\n2. Spacious, we had a double bed in the bedroom and the pull out sofa bed in the living room and the room was still large enough for the kids to play around in!\n3. Excellent wifi connection\n4. Clean! \n5. Friendly staff, especially the housekeeping (level 14) and the bell staff\n6. Gorgeous view of the city and the ocean (level 14)\n7. Pool was large and deep great for doing laps or having a splash around, spa was a nice way to relax after a day of hiking or shopping. \n\nCons:\n- Some days the elevators were slow, some days they were fast.\n- While a lot of reviews say the decor is outdated, i think it adds to the hawaiian charm. Sure, the table and chairs may look outdated but it does the job.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.857104508888889,"sentiment_breakdown":[["My family of four (husband, myself and two small children) stayed in a one-bedroom apartment over Christmas for nearly 2 weeks.",["positive",0.8824427]],["The highlight of the hotel was the location, everything we needed was within walking distance!",["positive",0.95514405]],["We were very lucky to be on the 14th floor, the view of the ocean was just beautiful!",["positive",0.8899665]],["The kids were excited to pull open the curtains every morning and watch Waikiki wake up!",["unknown",0.74165976]],["Also, the rooms were clean and the staff, especially housekeeping and bell staff were friendly, especially to the kids!",["positive",0.93217665]],["Pros: 1.",["positive",0.84629834]],["Central location: - Food pantry 1 min walk - Waikiki beach 2 min walk - Dukes 3 min walk - Honolulu zoo \u003c20 mins walk - Marakume udon \u003c5 min walk - International market place 1 min walk - Hawaiian Crown Plantation cafe \u003c1min walk - Pink trolley stop 2 min walk 2.",["negative",0.21106856]],["Spacious, we had a double bed in the bedroom and the pull out sofa bed in the living room and the room was still large enough for the kids to play around in!",["positive",0.9894539]],["3.",["positive",0.79944634]],["Excellent wifi connection 4.",["positive",0.97454077]],["Clean!",["positive",0.94313735]],["5.",["positive",0.79965156]],["Friendly staff, especially the housekeeping (level 14) and the bell staff 6.",["positive",0.88222593]],["Gorgeous view of the city and the ocean (level 14) 7.",["positive",0.86295795]],["Pool was large and deep great for doing laps or having a splash around, spa was a nice way to relax after a day of hiking or shopping.",["positive",0.9856507]],["Cons: - Some days the elevators were slow, some days they were fast.",["positive",0.9013703]],["- While a lot of reviews say the decor is outdated, i think it adds to the hawaiian charm.",["positive",0.9474113]],["Sure, the table and chairs may look outdated but it does the job.",["positive",0.8832785]]],"reviewer_fake_points":-110}


{"reviewer_id":"52E34A2043D309F51D7CF33329169DBB","reviewer_name":"N F","review_text":"Our first initial contact with reception was very poor. The staff at the front desk were rude, dismissive and not informative. We arrived early and our room was not ready and we were told to come back at check in time 3 hours later, but not given any instructions on where we could leave our luggage or a map of Waikiki or things to do in our wait time. The guests in front of us who had an hour wait were given a waiting room to sit in. This did not start off our trip very well. \n\nAfter that, it got better. The hotel manager and bell staff were extremely helpful and friendly, happy to give us a hand whenever we needed. \n\nHotel itself was very outdated and in a desperate need of refurbishment. Rooms were dusty and falling apart- for example power points and noisy air con. Carpet was gross. Showers didn't always have hot water and pressure was awful. The lifts were undergoing maintenance and took at least 7 minutes to get from level 5 to lobby each time. \n\nLocation of the hotel was awesome! Close to Waikiki Beach and main strip with restaurants and bars, as well as ABC stores and everything you needed for your stay. Pool towels were also provided and could get new ones as many times per day as needed. Shuttles to main locations around the island could be booked with bell staff and pick up and drop off outside hotel making it super easy.","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.7318476712499999,"sentiment_breakdown":[["Our first initial contact with reception was very poor.",["negative",0.12611642]],["The staff at the front desk were rude, dismissive and not informative.",["unknown",0.31915444]],["We arrived early and our room was not ready and we were told to come back at check in time 3 hours later, but not given any instructions on where we could leave our luggage or a map of Waikiki or things to do in our wait time.",["unknown",0.66928834]],["The guests in front of us who had an hour wait were given a waiting room to sit in.",["positive",0.8006992]],["This did not start off our trip very well.",["positive",0.8706142]],["After that, it got better.",["unknown",0.7859416]],["The hotel manager and bell staff were extremely helpful and friendly, happy to give us a hand whenever we needed.",["positive",0.9958324]],["Hotel itself was very outdated and in a desperate need of refurbishment.",["negative",0.23339102]],["Rooms were dusty and falling apart- for example power points and noisy air con.",["unknown",0.66187066]],["Carpet was gross.",["unknown",0.7137741]],["Showers didn't always have hot water and pressure was awful.",["positive",0.92988676]],["The lifts were undergoing maintenance and took at least 7 minutes to get from level 5 to lobby each time.",["unknown",0.7798849]],["Location of the hotel was awesome!",["positive",0.9219749]],["Close to Waikiki Beach and main strip with restaurants and bars, as well as ABC stores and everything you needed for your stay.",["positive",0.9777834]],["Pool towels were also provided and could get new ones as many times per day as needed.",["positive",0.97561026]],["Shuttles to main locations around the island could be booked with bell staff and pick up and drop off outside hotel making it super easy.",["positive",0.94774014]]],"reviewer_fake_points":20}


{"reviewer_id":"42E5F285397F8EA998C7EBE6EED5606E","reviewer_name":"p0intle","review_text":"FEES! Don't believe the online pricing because it is a lie. They hit you with substantial daily fees on top of the artificially low online prices. Then do you want a place to park? That's $35 more a day. AC never actually managed to fully cool down my room despite being on 24 hours. Noticeable lack of electrical outlets (No place to plug in coffee pot unless you used bathroom). Refrigerator took more than a day just to cool down. Shower is cramped and tough to control with almost no place to put shampoo and stuff. OK it is in a decent location, so that brings it from a 1 to a 2 in the ratings, but just barely....","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.6218832849999999,"sentiment_breakdown":[["FEES!",["unknown",0.6286991]],["Don't believe the online pricing because it is a lie.",["negative",0.2798209]],["They hit you with substantial daily fees on top of the artificially low online prices.",["positive",0.9029239]],["Then do you want a place to park?",["unknown",0.7447649]],["That's $35 more a day.",["positive",0.8847532]],["AC never actually managed to fully cool down my room despite being on 24 hours.",["unknown",0.625954]],["Noticeable lack of electrical outlets (No place to plug in coffee pot unless you used bathroom).",["unknown",0.55833346]],["Refrigerator took more than a day just to cool down.",["negative",0.02376065]],["Shower is cramped and tough to control with almost no place to put shampoo and stuff.",["positive",0.984118]],["OK it is in a decent location, so that brings it from a 1 to a 2 in the ratings, but just barely.",["unknown",0.58570474]]],"reviewer_fake_points":-40}

Review Count History
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