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Overview
  • How are reviewers describing this item?
    friendly, here, best, great and made.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 17 reviews as of our last analysis date on Aug 21 2017.
Reviews Summary

{"reviewer_id":"30EEEA7FA606DBBB90F236D14BC46734","reviewer_name":"FW C","review_text":"Just perfect , exception service from The Serras Team. Congratulations to the management. Well trained staff and attention to details and ensure you and family feel welcome. Great location and good breakfast\n ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8492928333333333,"sentiment_breakdown":[["Just perfect , exception service from The Serras Team.",["unknown",0.6478787]],["Congratulations to the management.",["positive",0.9362437]],["Well trained staff and attention to details and ensure you and family feel welcome.",["positive",0.9637561]]],"reviewer_fake_points":-15}


{"reviewer_id":"A666B456C880FEFE9BBF02B01113CF8A","reviewer_name":"SGM","review_text":"Had our mini vacation last May and I must say, the place is lovely and the staffs are amazing! Everything in our vacation was perfect. The food is excellent and the hotel itself is amazing. Can't wait to come back again in the future!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.980265475,"sentiment_breakdown":[["Had our mini vacation last May and I must say, the place is lovely and the staffs are amazing!",["positive",0.971394]],["Everything in our vacation was perfect.",["positive",0.9802138]],["The food is excellent and the hotel itself is amazing.",["positive",0.9901363]],["Can't wait to come back again in the future!",["positive",0.9793178]]],"reviewer_fake_points":40}


{"reviewer_id":"5A3BD7764342B7F26FED81E1BDED9299","reviewer_name":"Voyage49421018337","review_text":"The Serras hotel was excellent. The location is ideal, being so close to the gothic area. But the staff absolutely made this hotel so special. We appreciated their helpful and attentive nature. We would most definitely stay at this hotel again.","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.6890851139999999,"sentiment_breakdown":[["The location is ideal, being so close to the gothic area.",["positive",0.79910356]],["But the staff absolutely made this hotel so special.",["positive",0.8840999]],["We appreciated their helpful and attentive nature.",["positive",0.92258185]],["We would most definitely stay at this hotel again.",["positive",0.83964026]]],"reviewer_fake_points":20}


{"reviewer_id":"12B2CD3675BDBD13106B98E7619B508A","reviewer_name":"ARURA","review_text":"It was our first visit to the city.Perfect Hospitality and service standards are touchwood, it’s awesome. A very nice touch and thank you. However the room was spotlessly clean. I would certainly visit again and couldn’t recommend this place and its staff highly enough.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.886828438,"sentiment_breakdown":[["It was our first visit to the city.",["unknown",0.77247393]],["Perfect Hospitality and service standards are touchwood, it’s awesome.",["positive",0.942482]],["A very nice touch and thank you.",["positive",0.9571273]],["However the room was spotlessly clean.",["positive",0.84112006]],["I would certainly visit again and couldn’t recommend this place and its staff highly enough.",["positive",0.9209389]]],"reviewer_fake_points":55}

Review Count History
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