reviewerid30EEEA7FA606DBBB90F236D14BC46734reviewernameFW CreviewtextJust perfect exception service from The Serras Team Congratulations to the management Well trained staff and attention to details and ensure you and family feel welcome Great location and good breakfastn reviewrating50sentimentclasspositivesentimentresult08492928333333333sentimentbreakdownJust perfect exception service from The Serras Teamunknown06478787Congratulations to the managementpositive09362437Well trained staff and attention to details and ensure you and family feel welcomepositive09637561reviewerfakepoints15

revieweridA666B456C880FEFE9BBF02B01113CF8AreviewernameSGMreviewtextHad our mini vacation last May and I must say the place is lovely and the staffs are amazing Everything in our vacation was perfect The food is excellent and the hotel itself is amazing Cant wait to come back again in the futurereviewrating50sentimentclasspositivesentimentresult0980265475sentimentbreakdownHad our mini vacation last May and I must say the place is lovely and the staffs are amazingpositive0971394Everything in our vacation was perfectpositive09802138The food is excellent and the hotel itself is amazingpositive09901363Cant wait to come back again in the futurepositive09793178reviewerfakepoints40

reviewerid5A3BD7764342B7F26FED81E1BDED9299reviewernameVoyage49421018337reviewtextThe Serras hotel was excellent The location is ideal being so close to the gothic area But the staff absolutely made this hotel so special We appreciated their helpful and attentive nature We would most definitely stay at this hotel againreviewrating50sentimentclassunknownsentimentresult06890851139999999sentimentbreakdownThe location is ideal being so close to the gothic areapositive079910356But the staff absolutely made this hotel so specialpositive08840999We appreciated their helpful and attentive naturepositive092258185We would most definitely stay at this hotel againpositive083964026reviewerfakepoints20

reviewerid12B2CD3675BDBD13106B98E7619B508AreviewernameARURAreviewtextIt was our first visit to the cityPerfect Hospitality and service standards are touchwood it’s awesome A very nice touch and thank you However the room was spotlessly clean I would certainly visit again and couldn’t recommend this place and its staff highly enoughreviewrating50sentimentclasspositivesentimentresult0886828438sentimentbreakdownIt was our first visit to the cityunknown077247393Perfect Hospitality and service standards are touchwood it’s awesomepositive0942482A very nice touch and thank youpositive09571273However the room was spotlessly cleanpositive084112006I would certainly visit again and couldn’t recommend this place and its staff highly enoughpositive09209389reviewerfakepoints55