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Overview

  • How are reviewers describing this item?
    great, patient, first, professional and best.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 27 reviews as of our last analysis date on Jul 29 2017.
Reviews Summary

revieweridF4691526949706848ED5E4390E77DF23reviewernameJill BreviewtextJust got back from a 6 day stay May 2430 and this was our second time at the Hyatt Ziva PVR Staff here are amazing from the welcome cocktail and cool towel at check in until check out we had nothing but a great experience We enjoyed an ocean view balcony room on the 15th floor where housekeeping kept our room very clean and we always had fresh towels and a full stock of water bottles on hand We enjoyed all the restaurants with our family favourites being Blaze and PureZa Asian Luis Manuel and Navea Ruiz were wonderful at Blaze where we especially enjoyed the top sirloin and grilled pineapple My daughter and I enjoyed the spa one day where all the staff were fabulous A special thank you to Gerry who helped us book our spa appointment and Liliana Lara and Amalia Patricio who provided us a very relaxing blue agave massage service for usThe sounds of the ocean waves and birds chirping during my massage was wonderful Entertainment staff Edgar Fredy Juan Marilu Ivan Karina and Paty were top notch and were a highlight during our stay We enjoyed the Urban Aqua Fire and Mexican shows for our nightly entertainment During the day we were kept busy with the boogie boards and the waves were perfect to use those this time of year A very special thank you to Juan Luis who took great care of us at the pool and beach for our entire stay As always his friendliness and service was spectacular The beach here is also fantastic and one evening they released some turtles into the ocean which was also a highlight Hyatt Ziva never disappoints and we will definitely be backreviewrating50sentimentclasspositivesentimentresult09373508466666666sentimentbreakdownJust got back from a 6 day stay May 2430 and this was our second time at the Hyatt Ziva PVRpositive09546761Staff here are amazing from the welcome cocktail and cool towel at check in until check out we had nothing but a great experiencepositive09065284We enjoyed an ocean view balcony room on the 15th floor where housekeeping kept our room very clean and we always had fresh towels and a full stock of water bottles on handpositive09860384We enjoyed all the restaurants with our family favourites being Blaze and PureZa Asianpositive088974357Luis Manuel and Navea Ruiz were wonderful at Blaze where we especially enjoyed the top sirloin and grilled pineapplepositive09850979My daughter and I enjoyed the spa one day where all the staff were fabulouspositive08979315A special thank you to Gerry who helped us book our spa appointment and Liliana Lara and Amalia Patricio who provided us a very relaxing blue agave massage service for uspositive094660777The sounds of the ocean waves and birds chirping during my massage was wonderfulpositive08961026Entertainment staff Edgar Fredy Juan Marilu Ivan Karina and Paty were top notch and were a highlight during our staypositive094029945We enjoyed the Urban Aqua Fire and Mexican shows for our nightly entertainmentpositive084963536During the day we were kept busy with the boogie boards and the waves were perfect to use those this time of yearpositive09858677A very special thank you to Juan Luis who took great care of us at the pool and beach for our entire staypositive09870738As always his friendliness and service was spectacularpositive09302732The beach here is also fantastic and one evening they released some turtles into the ocean which was also a highlightpositive09449311Hyatt Ziva never disappoints and we will definitely be backpositive095945585reviewerfakepoints15


revieweridE594667CB561383C4EBEA8F0C13FE4DCreviewernamebrandonM007reviewtextOverall it was an excellent experience In particular the entertainment team made the vacation special A thank you to Freddy Ivan Edgar Karina Marilu Patty and Juan I have been to other resorts and cruises by far this was the best entertainment staff They are all talented at sports so they can help the guests improve their volleyball or ping pong skills In addition they add energy to all the events Marilu brought karaoke night to life by getting other guests to participate Ivan and Juan energized the cocktail class Ivan Freddy and Edgar were my ping pong bros They have a great sense of humor Edgar gave me a red poodle balloon as a prize for beating him once he beat me 3 times because he is an excellent player Ivan is the guy to play beach volley ball with and did an excellent job teaching guests better bumping techniques nnOthernThe beach is only accessible to other patrons meaning you won’t be barraged by tons of vendors Although there are better beaches around the pools offer ample room to swim The food was decent but Dreams or Now resorts in Cancun have better food Despite not being the best the restaurants have a congenial staff that makes for a pleasant experience Two of the restaurants have beautiful beach viewsreviewrating50sentimentclasspositivesentimentresult09324528117647058sentimentbreakdownOverall it was an excellent experiencepositive091069686In particular the entertainment team made the vacation specialpositive087957364A thank you to Freddy Ivan Edgar Karina Marilu Patty and Juanpositive090282506I have been to other resorts and cruises by far this was the best entertainment staffpositive09795648They are all talented at sports so they can help the guests improve their volleyball or ping pong skillspositive09231843In addition they add energy to all the eventspositive092988634Marilu brought karaoke night to life by getting other guests to participatepositive08942402Ivan and Juan energized the cocktail classpositive09569141Ivan Freddy and Edgar were my ping pong brospositive093513584They have a great sense of humorpositive098248774Edgar gave me a red poodle balloon as a prize for beating him once he beat me 3 times because he is an excellent playerpositive09439103Ivan is the guy to play beach volley ball with and did an excellent job teaching guests better bumping techniquespositive098679256Other The beach is only accessible to other patrons meaning you won’t be barraged by tons of vendorsunknown07666966Although there are better beaches around the pools offer ample room to swimpositive09713428The food was decent but Dreams or Now resorts in Cancun have better foodpositive099189126Despite not being the best the restaurants have a congenial staff that makes for a pleasant experiencepositive09700224Two of the restaurants have beautiful beach viewspositive0926533reviewerfakepoints40


reviewerid59FC1A4F9F0FB0B2334675E80B55E94CreviewernameAngiesNCalireviewtextThis hotel was amazing The staff was incredibly friendly the food was so delicious the hotel is clean and beautiful and the setting was perfection From the moment we walked in the staff went out of their way to treat us like royalty The location of the hotel is so beautiful The beach is private and has breathtaking views The food was so yummy Every night we had a dinner looking out over the sunset I cannot wait to return again next yearreviewrating50sentimentclassunknownsentimentresult07896440812500001sentimentbreakdownThis hotel was amazingpositive09772867The staff was incredibly friendly the food was so delicious the hotel is clean and beautiful and the setting was perfectionpositive09473483From the moment we walked in the staff went out of their way to treat us like royaltyunknown06676537The location of the hotel is so beautifulpositive09266653The beach is private and has breathtaking viewspositive09347155The food was so yummypositive091722804Every night we had a dinner looking out over the sunsetpositive087622553I cannot wait to return again next yearnegative007002958reviewerfakepoints10


reviewerid6725E34129FF9D3A4CE5CEC558557C37reviewernameHannah SreviewtextWe loved our stay The food was great We always had something fun to do We would love to come backnnWe loved the staff Marilu was our friend and I am so sad to leave her Edgar was super energetic and always had a great attitude Ivan was a great soccer player Juan was so fun to hang out with We are so sad to leave their beautiful beachreviewrating50sentimentclasspositivesentimentresult0858727579sentimentbreakdownWe loved our staypositive09561234The food was greatpositive09684124We always had something fun to dopositive08870146We would love to come backunknown07616245We loved the staffpositive095039195Marilu was our friend and I am so sad to leave herunknown070277566Edgar was super energetic and always had a great attitudepositive0977839Ivan was a great soccer playerpositive09466683Juan was so fun to hang out withpositive086912864We are so sad to leave their beautiful beachunknown056729734reviewerfakepoints55

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