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Overview
  • How are reviewers describing this item?
    camp, great, alto, good and first.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 15 reviews as of our last analysis date on Aug 25 2017.
Reviews Summary

{"reviewer_id":"70A04C254AF918465DAE29668C1F73F5","reviewer_name":"John L","review_text":"Do not even consider coming to this hotel. We have been coming to Cancun twice a year for 17 years, and ALL our hotels have been great. We went to Secrets the Vine 11 times when it first opened. Then Live Aqua, and others. TRS is huge but they have nothing! I walked for 1.5 hours, asked 7 differnet eployees, and still never got anything to eat. So I thought I would have a beer. The beer on tap was my favorite! But the tap did not work. He gave me a can beer, and it was warm. We have now been here for 2.5 hours and we cannot find the bulter that comes with our room. My wife is upset, I want to go home, and every staff member I have spoken with, seems to not care. I will never come here again. The price of the room is not bad, but the service and quality is horrible!","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.65577480125,"sentiment_breakdown":[["Do not even consider coming to this hotel.",["negative",0.03710618]],["We have been coming to Cancun twice a year for 17 years, and ALL our hotels have been great.",["positive",0.9852556]],["We went to Secrets the Vine 11 times when it first opened.",["unknown",0.533169]],["Then Live Aqua, and others.",["positive",0.87732905]],["TRS is huge but they have nothing!",["unknown",0.46543643]],["I walked for 1.",["unknown",0.6485814]],["5 hours, asked 7 differnet eployees, and still never got anything to eat.",["positive",0.86273104]],["So I thought I would have a beer.",["unknown",0.6979969]],["The beer on tap was my favorite!",["positive",0.92040116]],["But the tap did not work.",["negative",0.05602181]],["He gave me a can beer, and it was warm.",["positive",0.9568933]],["We have now been here for 2.",["positive",0.90294343]],["5 hours and we cannot find the bulter that comes with our room.",["positive",0.79555154]],["My wife is upset, I want to go home, and every staff member I have spoken with, seems to not care.",["positive",0.79518795]],["I will never come here again.",["positive",0.90470123]],["The price of the room is not bad, but the service and quality is horrible!",["negative",0.0530908]]],"reviewer_fake_points":60}


{"reviewer_id":"5A3FF2A47B64A431D6274F1D422CC303","reviewer_name":"raglia","review_text":"This is our favorite place yet and we have been to 5 of them in the area of Mexico...this place had all top shelf booze at every bar and plenty of places to lay by the pool...Service was friendly and smooth...loved it","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.94343443,"sentiment_breakdown":[["This is our favorite place yet and we have been to 5 of them in the area of Mexico.",["positive",0.95965385]],["this place had all top shelf booze at every bar and plenty of places to lay by the pool.",["positive",0.94284004]],["Service was friendly and smooth.",["positive",0.9278094]]],"reviewer_fake_points":60}


{"reviewer_id":"B9E07F5E3EEF49B7F7DAB47B9DE06402","reviewer_name":"whittneyg2534","review_text":"I had a amazing time this Hotel is very beautiful and the staff is amazing. I feel like they go over and beyond to make your stay perfect. I have to thank Edgar and Artenio they work at the Sports bar and they are the best bartender ever they kept it coming. Also I want to thank Sebastian at the Travel Club concierge desk. I forgot my charger to my phone at home and they did not have one at the hotel to fit my phone and he went to the store in his off time to get one for me it saved my trip now I have beautiful pics to remember the experience. We will be coming back.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9017352,"sentiment_breakdown":[["I had a amazing time this Hotel is very beautiful and the staff is amazing.",["positive",0.97431934]],["I feel like they go over and beyond to make your stay perfect.",["positive",0.9519004]],["I have to thank Edgar and Artenio they work at the Sports bar and they are the best bartender ever they kept it coming.",["positive",0.97409475]],["Also I want to thank Sebastian at the Travel Club concierge desk.",["positive",0.9715182]],["I forgot my charger to my phone at home and they did not have one at the hotel to fit my phone and he went to the store in his off time to get one for me it saved my trip now I have beautiful pics to remember the experience.",["positive",0.85480016]],["We will be coming back.",["unknown",0.68377835]]],"reviewer_fake_points":-5}


{"reviewer_id":"925991A8DFC78C5D7ECFEB06162207C0","reviewer_name":"CFK","review_text":"Our recent stay at TRS went above and beyond very high expectations of the resort. A truly wonderful experience. I highly recommend TRS to anyone searching for true zen on these beautiful grounds. The resort offers a spa like experience at every corner with wonderful amenities. The beach is beautiful and not crowded. No seaweed problems despite the issues further south. Left with nothing but positive things to say. Finally a tremendous thank you to both Robin and Jesús. These two gentlemen are the finest and most humble butlers who continuously ensure your stay is enjoyable. Thank you.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.934369154,"sentiment_breakdown":[["Our recent stay at TRS went above and beyond very high expectations of the resort.",["positive",0.9044966]],["A truly wonderful experience.",["positive",0.9791214]],["I highly recommend TRS to anyone searching for true zen on these beautiful grounds.",["positive",0.96959823]],["The resort offers a spa like experience at every corner with wonderful amenities.",["positive",0.98519206]],["The beach is beautiful and not crowded.",["positive",0.9195686]],["No seaweed problems despite the issues further south.",["positive",0.97530895]],["Left with nothing but positive things to say.",["positive",0.8001479]],["Finally a tremendous thank you to both Robin and Jesús.",["positive",0.9629403]],["These two gentlemen are the finest and most humble butlers who continuously ensure your stay is enjoyable.",["positive",0.9740225]],["Thank you.",["positive",0.873295]]],"reviewer_fake_points":30}

Review Count History
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