Dr. Tan is the best there is! She cares so much about her patients and takes good care of them! She is a hard worker and treats...  Read More

Dr. Tan is the best there is! She cares so much about her patients and takes good care of them! She is a hard worker and treats patients as individuals.  Read Less

My husband and I have gone here for various ailments/check-ups/advice about a dozen times over the last two years.  While the d...  Read More

My husband and I have gone here for various ailments/check-ups/advice about a dozen times over the last two years.  While the doctors seem pretty good for the most part, it's not worth it to deal with their billing.  They don't have an option to pay in the office, so we have to wait to get a bill mailed to us.  I've paid every bill I've received, but somehow they still sent me to a really skeevy collection agency over $16 for a bill I'm guessing I never received.  I ended up paying the collections agency over a non-secure internet connection because I've worked for decades to keep a good credit rating and I didn't want to lose it over this BS.  I called Stanford Health Care's 800# to get a copy of my original "monthly statement," but the customer service rep was really snippy, kept pretending she couldn't hear what I was saying, repeatedly searched her records for the wrong dollar amount, and then put me on hold for so long I gave up.  btw, if it's a monthly statement, doesn't that mean it is generated every month?  Why was I not given a second notice if I had missed a payment request? Update - I was finally able to get someone to locate the original bill.  I paid it.  On time.  No explanation why it was sent to collection, no apology, and no recourse for getting reimbursed or getting it taken off my credit report.  WTH?  Read Less

This review is for the skilled nursing facility.  Wow.My dad (late 80s) had to have a hip replacement and has been in the Valle...  Read More

This review is for the skilled nursing facility.  Wow.My dad (late 80s) had to have a hip replacement and has been in the Valleycare skilled nursing facility for physical therapy.  The facility itself is a bit of a dump, which worried us at first.  But rest assured, the care provided by the skilled nursing team is top notch.The physical therapists work 7 days a week and are tough on their patients, in a good way.  They want the patients to get well and go home, and to do that they have to be a bit strict with the therapy regimens. They are compassionate as well, but with older patients, a drill sgt is what gets them back on their feet.We had a bad experience with another nursing facility in Pleasanton, where my dad felt like he was being warehoused.  Valleycare is the exact opposite. Total professionals, well staffed and focused on getting patients healthy.This is a model for all skilled nursing facilities.  Bravo and thank you!  Read Less