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Overview
  • How are reviewers describing this item?
    great, next, few and new.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 19 reviews as of our last analysis date on Aug 7 2017.
Reviews Summary

{"reviewer_id":"74392895598699BC3A0CE8CA5FDF24CA","reviewer_name":"ARaeSmith","review_text":"I want to give this a better score but there were a couple things that needed to be taken care of prior to our arrival. We stayed in room 110.\n\n1 Jacuzzi jets didn't work. My booking was largely for the tub so that was a bummer. (Also grimy layer of build up included in photo, get a scrubby pad up in there)\n2. Sheets are crazy itchy feeling. Really cheap.\n3 Door lock was broken (card reader) and the the door was difficult to close with the key.\n\nPositives:\n1. The room is huge.\n2. Great for groups that need a place to meet up for a meal. Can sit 10 to eat \n3. Mattress is good.\n4. Location is good.\n5. Rest was really clean!","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.7477079099999999,"sentiment_breakdown":[["I want to give this a better score but there were a couple things that needed to be taken care of prior to our arrival.",["positive",0.95347565]],["We stayed in room 110.",["positive",0.82372624]],["1 Jacuzzi jets didn't work.",["negative",0.15023685]],["My booking was largely for the tub so that was a bummer.",["unknown",0.7820497]],["(Also grimy layer of build up included in photo, get a scrubby pad up in there) 2.",["positive",0.87663317]],["Sheets are crazy itchy feeling.",["unknown",0.7615493]],["Really cheap.",["negative",0.23823363]],["3 Door lock was broken (card reader) and the the door was difficult to close with the key.",["negative",0.24113646]],["Positives: 1.",["positive",0.8528222]],["The room is huge.",["positive",0.88626987]],["2.",["positive",0.80257684]],["Great for groups that need a place to meet up for a meal.",["positive",0.9958621]],["Can sit 10 to eat 3.",["positive",0.83554137]],["Mattress is good.",["positive",0.94263875]],["4.",["positive",0.79788846]],["Location is good.",["positive",0.8451138]],["5.",["positive",0.79965156]],["Rest was really clean!",["positive",0.87333643]]],"reviewer_fake_points":-15}


{"reviewer_id":"DF2224516A0B07D923E82720CDFADB1B","reviewer_name":"Tim M","review_text":"Great hotel, close to the lake and downtown. We really enjoyed our recent anniversary visit. I would recommend this hotel for anyone looking to visit Lake Geneva and who would like to be walking distance to the lake as well as the shops and restaurants downtown.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9578067333333333,"sentiment_breakdown":[["Great hotel, close to the lake and downtown.",["positive",0.93013906]],["We really enjoyed our recent anniversary visit.",["positive",0.9546546]],["I would recommend this hotel for anyone looking to visit Lake Geneva and who would like to be walking distance to the lake as well as the shops and restaurants downtown.",["positive",0.98862654]]],"reviewer_fake_points":40}


{"reviewer_id":"4BFC3F735216DBD09B3B69197B5DF279","reviewer_name":"Lorie R","review_text":"I booked 2 rooms for a Monday night in April, thru Expedia. I arrived to hotel only to find that they only had one room. I had my confirmation number and my itinerary in black and white. First the woman said I probably made a mistake making my reservation, which wasn't true because I had the proof in my hand. Then she blamed Expedia for the mistake. I called Expedia and they had same itinerary I did in my hand. The women first said we were to call the manager, until my husband said that was her job. She did and the manager did nothing to help out, but offer us a room for $30 more. There was no way they were going to honor our reservation at the price we reserved. We have stayed here before and in the past has always been very nice. Not sure what has happened to the management here, but I highly doubt we will ever go back!!","review_rating":1.0,"sentiment_class":"positive","sentiment_result":0.7917963372727272,"sentiment_breakdown":[["I booked 2 rooms for a Monday night in April, thru Expedia.",["positive",0.8009825]],["I arrived to hotel only to find that they only had one room.",["positive",0.8775695]],["I had my confirmation number and my itinerary in black and white.",["positive",0.8758445]],["First the woman said I probably made a mistake making my reservation, which wasn't true because I had the proof in my hand.",["unknown",0.76904815]],["Then she blamed Expedia for the mistake.",["unknown",0.3652056]],["I called Expedia and they had same itinerary I did in my hand.",["unknown",0.7205934]],["The women first said we were to call the manager, until my husband said that was her job.",["positive",0.92948455]],["She did and the manager did nothing to help out, but offer us a room for $30 more.",["positive",0.9156074]],["There was no way they were going to honor our reservation at the price we reserved.",["unknown",0.6105114]],["We have stayed here before and in the past has always been very nice.",["positive",0.96895164]],["Not sure what has happened to the management here, but I highly doubt we will ever go back!",["positive",0.87596107]]],"reviewer_fake_points":-35}


{"reviewer_id":"45F63378235B7237B78C524AA5B6F682","reviewer_name":"sar2424","review_text":"This was a last minute one night getaway for my wife and I. We arrived an hour early and, while our room wasn’t ready, Jill found us another room. She gave us a free upgrade and the room was in a quieter location overlooking the creek! This has never happened to us anywhere else. The room was clean and the fireplace was wonderful. The only minor drawback was the whirlpool tub’s jets looked a little less than clean, so we did not use it. Other than that, we loved our stay!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8354615828571429,"sentiment_breakdown":[["This was a last minute one night getaway for my wife and I.",["positive",0.940605]],["We arrived an hour early and, while our room wasn’t ready, Jill found us another room.",["unknown",0.7846497]],["She gave us a free upgrade and the room was in a quieter location overlooking the creek!",["positive",0.92813814]],["This has never happened to us anywhere else.",["positive",0.91451883]],["The room was clean and the fireplace was wonderful.",["positive",0.95453876]],["The only minor drawback was the whirlpool tub’s jets looked a little less than clean, so we did not use it.",["unknown",0.36965725]],["Other than that, we loved our stay!",["positive",0.9561234]]],"reviewer_fake_points":40}

Review Count History
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