reviewerid74392895598699BC3A0CE8CA5FDF24CAreviewernameARaeSmithreviewtextI want to give this a better score but there were a couple things that needed to be taken care of prior to our arrival We stayed in room 110nn1 Jacuzzi jets didnt work My booking was largely for the tub so that was a bummer Also grimy layer of build up included in photo get a scrubby pad up in theren2 Sheets are crazy itchy feeling Really cheapn3 Door lock was broken card reader and the the door was difficult to close with the keynnPositivesn1 The room is hugen2 Great for groups that need a place to meet up for a meal Can sit 10 to eat n3 Mattress is goodn4 Location is goodn5 Rest was really cleanreviewrating30sentimentclassunknownsentimentresult07477079099999999sentimentbreakdownI want to give this a better score but there were a couple things that needed to be taken care of prior to our arrivalpositive095347565We stayed in room 110positive0823726241 Jacuzzi jets didnt worknegative015023685My booking was largely for the tub so that was a bummerunknown07820497Also grimy layer of build up included in photo get a scrubby pad up in there 2positive087663317Sheets are crazy itchy feelingunknown07615493Really cheapnegative0238233633 Door lock was broken card reader and the the door was difficult to close with the keynegative024113646Positives 1positive08528222The room is hugepositive0886269872positive080257684Great for groups that need a place to meet up for a mealpositive09958621Can sit 10 to eat 3positive083554137Mattress is goodpositive0942638754positive079788846Location is goodpositive084511385positive079965156Rest was really cleanpositive087333643reviewerfakepoints15

revieweridDF2224516A0B07D923E82720CDFADB1BreviewernameTim MreviewtextGreat hotel close to the lake and downtown We really enjoyed our recent anniversary visit I would recommend this hotel for anyone looking to visit Lake Geneva and who would like to be walking distance to the lake as well as the shops and restaurants downtownreviewrating50sentimentclasspositivesentimentresult09578067333333333sentimentbreakdownGreat hotel close to the lake and downtownpositive093013906We really enjoyed our recent anniversary visitpositive09546546I would recommend this hotel for anyone looking to visit Lake Geneva and who would like to be walking distance to the lake as well as the shops and restaurants downtownpositive098862654reviewerfakepoints40

reviewerid4BFC3F735216DBD09B3B69197B5DF279reviewernameLorie RreviewtextI booked 2 rooms for a Monday night in April thru Expedia I arrived to hotel only to find that they only had one room I had my confirmation number and my itinerary in black and white First the woman said I probably made a mistake making my reservation which wasnt true because I had the proof in my hand Then she blamed Expedia for the mistake I called Expedia and they had same itinerary I did in my hand The women first said we were to call the manager until my husband said that was her job She did and the manager did nothing to help out but offer us a room for 30 more There was no way they were going to honor our reservation at the price we reserved We have stayed here before and in the past has always been very nice Not sure what has happened to the management here but I highly doubt we will ever go backreviewrating10sentimentclasspositivesentimentresult07917963372727272sentimentbreakdownI booked 2 rooms for a Monday night in April thru Expediapositive08009825I arrived to hotel only to find that they only had one roompositive08775695I had my confirmation number and my itinerary in black and whitepositive08758445First the woman said I probably made a mistake making my reservation which wasnt true because I had the proof in my handunknown076904815Then she blamed Expedia for the mistakeunknown03652056I called Expedia and they had same itinerary I did in my handunknown07205934The women first said we were to call the manager until my husband said that was her jobpositive092948455She did and the manager did nothing to help out but offer us a room for 30 morepositive09156074There was no way they were going to honor our reservation at the price we reservedunknown06105114We have stayed here before and in the past has always been very nicepositive096895164Not sure what has happened to the management here but I highly doubt we will ever go backpositive087596107reviewerfakepoints35

reviewerid45F63378235B7237B78C524AA5B6F682reviewernamesar2424reviewtextThis was a last minute one night getaway for my wife and I We arrived an hour early and while our room wasn’t ready Jill found us another room She gave us a free upgrade and the room was in a quieter location overlooking the creek This has never happened to us anywhere else The room was clean and the fireplace was wonderful The only minor drawback was the whirlpool tub’s jets looked a little less than clean so we did not use it Other than that we loved our stayreviewrating50sentimentclasspositivesentimentresult08354615828571429sentimentbreakdownThis was a last minute one night getaway for my wife and Ipositive0940605We arrived an hour early and while our room wasn’t ready Jill found us another roomunknown07846497She gave us a free upgrade and the room was in a quieter location overlooking the creekpositive092813814This has never happened to us anywhere elsepositive091451883The room was clean and the fireplace was wonderfulpositive095453876The only minor drawback was the whirlpool tub’s jets looked a little less than clean so we did not use itunknown036965725Other than that we loved our staypositive09561234reviewerfakepoints40