reviewerid614A9CFD2C414FD4A25BC8749F3F8CB4reviewernameAlicia VreviewtextThe facility itself is very nice Rooms are updated and comfortable The staff and their complete inability to address problems would prevent me from ever staying there again We were promised a rollaway bed when we booked but told they were against code when we arrived My husband cut his foot open at the pool on a rusty screw and no one showed the slightest bit of concern or offered any help or apology They require a 300 hold for extras in order for you to check in which is a lot higher than most places Would never recommendreviewrating20sentimentclassunknownsentimentresult06720028914285715sentimentbreakdownThe facility itself is very nicepositive08986Rooms are updated and comfortablepositive09591366The staff and their complete inability to address problems would prevent me from ever staying there againunknown06004157We were promised a rollaway bed when we booked but told they were against code when we arrivednegative026925007My husband cut his foot open at the pool on a rusty screw and no one showed the slightest bit of concern or offered any help or apologypositive093786615They require a 300 hold for extras in order for you to check in which is a lot higher than most placespositive096453Would never recommendnegative007422172reviewerfakepoints15

revieweridA41202253A2E8859095A8D990F43305FreviewernameBrian MreviewtextWe stayed at Snow King Resort before in one of the condos and after in a regular hotel room our Yellowstone hiking trip The location is breathtaking and the rooms were fine but the service was lacking which is why I gave it an Average rating Every one of our requests went unfulfilled no coffee in room no suitcase stand safe was locked before we arrived despite several attempts at getting them resolved Perhaps it was because it was summer and this is more of a winter skiing resort There were a lot of trainees who were nice but not very helpful The daily resort fee is ridiculous but it seems to be the new trend in the hotel industry for hiding a price increase Unless you are going to take advantage of the resorts amenities there are other options in Jackson that are a better valuereviewrating30sentimentclassunknownsentimentresult06802141614285714sentimentbreakdownWe stayed at Snow King Resort before in one of the condos and after in a regular hotel room our Yellowstone hiking trippositive09795701The location is breathtaking and the rooms were fine but the service was lacking which is why I gave it an Average ratingnegative01872031Every one of our requests went unfulfilled no coffee in room no suitcase stand safe was locked before we arrived despite several attempts at getting them resolvedunknown06409568Perhaps it was because it was summer and this is more of a winter skiing resortpositive09776068There were a lot of trainees who were nice but not very helpfulnegative019662803The daily resort fee is ridiculous but it seems to be the new trend in the hotel industry for hiding a price increasepositive09688091Unless you are going to take advantage of the resorts amenities there are other options in Jackson that are a better valuepositive08107252reviewerfakepoints45

reviewerid83B5266191FF06F083068A9D385FF5D2reviewernamemnastr855055reviewtextStaff must be more friendly With each information requested it seems that they do a favor in answeringnIn the sale of tickets for the mountain the service was terriblenWhat saves as the beautiful placenreviewrating40sentimentclassunknownsentimentresult0616023505sentimentbreakdownStaff must be more friendlypositive08138252With each information requested it seems that they do a favor in answeringunknown06552515In the sale of tickets for the mountain the service was terriblenegative008654932What saves as the beautiful placepositive0908468reviewerfakepoints60

reviewerid1EA63A8FE42BA8D38D2A61BB6AFFFAA9reviewernameCTTy28reviewtextThis was an absolutely horrendous experience all around We stayed in a private condo that was anything but private Be aware there is no AC so you must keep your windows open if you dont want it to be 90 degrees inside the unit Loud obnoxious people were in the adjacent units and kept us up far into the night The lights outside the condos light up the bedrooms like it is the middle of the day None of what is advertised is promised Scroll down for all the poor reviews and notice nobody in management does anything to make it right There is a 2 or 3 sentence apology note they dont care For the price you pay this is robbery BEWAREreviewrating10sentimentclassunknownsentimentresult05159834990000001sentimentbreakdownThis was an absolutely horrendous experience all aroundunknown032351404We stayed in a private condo that was anything but privatepositive084786135Be aware there is no AC so you must keep your windows open if you dont want it to be 90 degrees inside the unitunknown065352356Loud obnoxious people were in the adjacent units and kept us up far into the nightunknown05546441The lights outside the condos light up the bedrooms like it is the middle of the daypositive0947404None of what is advertised is promisedunknown04998287Scroll down for all the poor reviews and notice nobody in management does anything to make it rightnegative017214519There is a 2 or 3 sentence apology note they dont carenegative01668892For the price you pay this is robberyunknown07635053BEWAREnegative023051955reviewerfakepoints70