reviewerid8D20E838579C988A4E8D7F2FD3BED083reviewernameVflreviewtextAfter reading too many reviews we took the plungenLocation 10 stars nAcross the pad from the beach great for kids and familiesnnStaff 10 starsnFriendly helpfulnCheckin queue ran smoothly and quicklynnFoodnLove the tiki barnnRoomsnCould use an upgrade but you don’t spend much time in your roomnClean nWorth paying for the oceanfront 10 starsnnCoconut clubnWas sceptical but 1010 simple breakfast but enough choicenLoved the pre dinner snacks again pleasAntly surprisednnPoolnGood size nnWould def recommendnSecond stay last one being 13 years ago but def will returnnn😊reviewrating50sentimentclasspositivesentimentresult082193244sentimentbreakdownAfter reading too many reviews we took the plungepositive082193244reviewerfakepoints15

reviewerid072C99648F5FD3138E75486066B9F371reviewernameRae GreviewtextThe room itself is nice a little tight for 5 to be comfortable but I would book here again Proximity to the beach is across the street which is nice Theres an ABC Store 2 minutes walking distance in every direction for convenience I will say Im not the biggest fan of the fact that maintenance isnt until around 4pm however the housekeeping staff is quick u0026 efficient The best part of my stay has to be the great staff working in the Coconut Club Pilar and Mia who work breakfast are an absolute pleasure and always greeted us with a smile and the man in the afternoon making the mocktails is incredibly kind and has his customer service skills on pointreviewrating50sentimentclasspositivesentimentresult09090451116666666sentimentbreakdownThe room itself is nice a little tight for 5 to be comfortable but I would book here againpositive088963974Proximity to the beach is across the street which is nicepositive096100664Theres an ABC Store 2 minutes walking distance in every direction for convenienceunknown070258015I will say Im not the biggest fan of the fact that maintenance isnt until around 4pm however the housekeeping staff is quick u0026 efficientpositive095346814The best part of my stay has to be the great staff working in the Coconut Clubpositive09868522Pilar and Mia who work breakfast are an absolute pleasure and always greeted us with a smile and the man in the afternoon making the mocktails is incredibly kind and has his customer service skills on pointpositive09607238reviewerfakepoints65

reviewerid557385C6D9E73C8F060304EC4B2A1DADreviewernamekimjas67reviewtextNever again … luckily we were only stay here less than 12 hours before we flew home Check in was terrible so many people and 2 staff on The room was old and needed a good overhaul There was a terrible piercing noise in our room and when the maintenance guy came up it turned out it was the toilet He fixed it for a couple of hours and then it went all night I also paid the extra for a club room and by the time we checked in we were ready for a drink can you believe they do not serve any alcohol in their club room Maybe it should have been rename a kids room I have travelled all around the world and never have I been to a club room without alcohol We walked straight out in disgust I complained to the manger as it was advertised when I booked that there was alcohol but apparently they changed there policy a couple of weeks before we arrived I said it was terrible and maybe they should have contacted everyone who had paid for a club room the option to remove it from their room Not worth the extra money we ended up going downstairs to the bar and paying for our drinks The manager offered me a 30 refund big deal but I never even received that Not one good thing to say about this hotel and definitely would not recommend staying here Luckily for us it was only for 1 night as we had stayed 2 weeks elsewhere and had a wonderful stayreviewrating10sentimentclassunknownsentimentresult05518010182352943sentimentbreakdownNever again …unknown053340733luckily we were only stay here less than 12 hours before we flew homenegative019988589Check in was terrible so many people and 2 staff onpositive08159545The room was old and needed a good overhaulpositive092345625There was a terrible piercing noise in our room and when the maintenance guy came up it turned out it was the toiletnegative016311881He fixed it for a couple of hours and then it went all night unknown07039213I also paid the extra for a club room and by the time we checked in we were ready for a drink can you believe they do not serve any alcohol in their club room unknown068168634Maybe it should have been rename a kids roomunknown061055595I have travelled all around the world and never have I been to a club room without alcoholpositive098214656We walked straight out in disgustnegative026236686I complained to the manger as it was advertised when I booked that there was alcohol but apparently they changed there policy a couple of weeks before we arrivedpositive079994965I said it was terrible and maybe they should have contacted everyone who had paid for a club room the option to remove it from their roomnegative02752582Not worth the extra moneynegative00124492we ended up going downstairs to the bar and paying for our drinkspositive093649477The manager offered me a 30 refund big deal but I never even received thatunknown03690994Not one good thing to say about this hotel and definitely would not recommend staying herenegative02411594Luckily for us it was only for 1 night as we had stayed 2 weeks elsewhere and had a wonderful staypositive08697069reviewerfakepoints25

reviewerid87D846961497FD3EE9EEE0196B9F1A2EreviewernameChristian DreviewtextWe had such a beautiful experience at this hotel The location was incredible just a few steps away from the beach and the shops We opted to add the Coconut Club daily buffet and it really saved us money in our dining costs The food was incredible and the viewwell youll have to see for yourself Its well worth the price Trust me I also have to say that one of their employees Nora was so inviting She was our service waitress while we were in the Coconut Club and my goodness she is amazing She brought so much good energy to the experience We loved her reviewrating50sentimentclasspositivesentimentresult09272934441666667sentimentbreakdownWe had such a beautiful experience at this hotelpositive09564279The location was incredible positive09024165just a few steps away from the beach and the shopspositive094721115We opted to add the Coconut Club daily buffet and it really saved us money in our dining costspositive099311346The food was incredible and the viewpositive09644721well youll have to see for yourselfpositive07938276Its well worth the pricepositive09818648Trust mepositive09310725I also have to say that one of their employees Nora was so invitingunknown07815483She was our service waitress while we were in the Coconut Club and my goodness she is amazingpositive097230333She brought so much good energy to the experiencepositive098105204We loved herpositive092221165reviewerfakepoints40