reviewerid8C3299067C063E7881A50D6880C34AC7reviewernameClancyreviewtextChristine was the absolute best receptionist I have ever encountered She went above and beyond to make sure I was happy and comfortable and even found me a train ticket when it seemed none were available anywhere She is a truly wonderful person and made by stay in Hanoi that much more lovelyreviewrating50sentimentclasspositivesentimentresult09311159800000001sentimentbreakdownChristine was the absolute best receptionist I have ever encounteredpositive097449034She went above and beyond to make sure I was happy and comfortable and even found me a train ticket when it seemed none were available anywherepositive08383076She is a truly wonderful person and made by stay in Hanoi that much more lovelypositive098055reviewerfakepoints40

reviewerid076FCFA6EC2F8E4D4BDEA8CB4ADBB174reviewernameLeahreviewtextWe had a great experience here At first we were a little bit doubtful about the location as it was right in the centre of the old quarter and therefore quite noisy and crowded However inside the hotel was really nicely decorated and clean The rooms were spacious and tastefully decorated as well To my surprise we couldn’t hear any noise from outside in our rooms despite he high noise level outside due to heavy traffic And the breakfast was fantastic Despite the limited selections every dishes were delicious and my parents who are quite particular about a food were pleasantly surprised as well Last but not least everyone in he hotel showed us wonderful hospitalities Not even single one of them was neither indifferent or rude to us Special thanks to Julie❤️ who helped us check in on the first day and provided great helps throughout our stay here Our impromptu Hanoi stay has made thousand times better with the stay here and amazing staffs Highly recommend this place nDidn’t manage to try out their spa and they don’t have extensive variety of facilities eg Swimming pools gym etc but I was aware of this as the website informed us about it and I was very satisfied with the facilities available here reviewrating50sentimentclasspositivesentimentresult08789543559999998sentimentbreakdownWe had a great experience herepositive091807127At first we were a little bit doubtful about the location as it was right in the centre of the old quarter and therefore quite noisy and crowdedpositive093864274However inside the hotel was really nicely decorated and cleanpositive09734741The rooms were spacious and tastefully decorated as wellpositive097418416To my surprise we couldn’t hear any noise from outside in our rooms despite he high noise level outside due to heavy trafficpositive097160894And the breakfast was fantasticpositive09733123Despite the limited selections every dishes were delicious and my parents who are quite particular about a food were pleasantly surprised as wellpositive09951316Last but not least everyone in he hotel showed us wonderful hospitalitiespositive095666784Not even single one of them was neither indifferent or rude to usnegative024827816Special thanks to Julie❤️ who helped us check in on the first day and provided great helps throughout our stay herepositive09954699Our impromptu Hanoi stay has made thousand times better with the stay here and amazing staffspositive094345933Highly recommend this placepositive098778546Didn’t manage to try out their spa and they don’t have extensive variety of facilities egunknown048363057Swimming pools gym etcpositive090020317 but I was aware of this as the website informed us about it and I was very satisfied with the facilities available herepositive09243958reviewerfakepoints40

revieweridCC944BEE16EE8424A3A6E6CEF7D81D02reviewernamejstead86reviewtextThe best staff the best rooms the best breakfast in Hanoi Me and my girlfriend tried a few hotels before this one and this was the best by far We was especially impressed with Alex Thao Summer she was very professionalreviewrating50sentimentclasspositivesentimentresult09835524933333334sentimentbreakdownThe best staff the best rooms the best breakfast in Hanoipositive09846993Me and my girlfriend tried a few hotels before this one and this was the best by farpositive099135053We was especially impressed with Alex Thao Summer she was very professionalpositive097460765reviewerfakepoints20

reviewerid8D15C7B3F5556BF96798A8F9D9F26B1AreviewernameBusy7mumreviewtextThanks to Mia and the rest of the staff for the care and effort they put into making our stay in Hanoi a great one Mia took time to give fantastic advice on things to do during our stay Breakfast was great and the rooms connecting rooms for our family of four were very comfortable Welcome drinks and fruit were given when we arrived A simple but refreshing afternoon tea was complimentary each day Visiting over a weekend is preferable with the walk streets being closed off to most traffic Location was great too An easy walk to the lake a great place to walk around on weekend evenings Thanks again for a fantastic 3 nights reviewrating50sentimentclasspositivesentimentresult09599567099999999sentimentbreakdownThanks to Mia and the rest of the staff for the care and effort they put into making our stay in Hanoi a great onepositive09868369Mia took time to give fantastic advice on things to do during our staypositive09775519Breakfast was great and the rooms connecting rooms for our family of four were very comfortablepositive09883929Welcome drinks and fruit were given when we arrivedpositive09452568A simple but refreshing afternoon tea was complimentary each daypositive09973596Visiting over a weekend is preferable with the walk streets being closed off to most trafficpositive08388099Location was great toopositive09340131An easy walk to the lake a great place to walk around on weekend eveningspositive099248004Thanks again for a fantastic 3 nightspositive097890925reviewerfakepoints10