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Overview
  • How are reviewers describing this item?
    good, here, little, delicious and great.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 59 reviews as of our last analysis date on Aug 19 2017.
Reviews Summary

{"reviewer_id":"0B59CC673D90BC9866783A04F1B59D9D","reviewer_name":"Erin","review_text":"This was one of the best hotels I've ever stayed. The staff was overwhelmingly friendly from the start. The hotel and rooms were so clean and the staff was always busy doing extras like washing windows vent grates, etc. Most places when breakfast is included has minimal options to choose from or food is never available. It did not matter what time you went to breakfast, it was always full and ready to eat! The extra touches of popcorn and iced tea made the visit that more special!! Highly recommend to anyone!!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9483945714285713,"sentiment_breakdown":[["This was one of the best hotels I've ever stayed.",["positive",0.9926959]],["The staff was overwhelmingly friendly from the start.",["positive",0.85916096]],["The hotel and rooms were so clean and the staff was always busy doing extras like washing windows vent grates, etc.",["positive",0.90020317]],["Most places when breakfast is included has minimal options to choose from or food is never available.",["positive",0.9888621]],["It did not matter what time you went to breakfast, it was always full and ready to eat!",["positive",0.972697]],["The extra touches of popcorn and iced tea made the visit that more special!",["positive",0.9490069]],["Highly recommend to anyone!",["positive",0.97613597]]],"reviewer_fake_points":50}


{"reviewer_id":"443BA5F21DE8E156370C6EAC41F0FCB6","reviewer_name":"Michelle R","review_text":"I wanted to stay in the mountains, my preference would have been a cabin in the woods or a more remote location. We decided to stay in Pigeon Forge because my daughter wanted to go to the TItanic exhibit.\nDue to health reasons, I always clean the sink, the remotes, the light switch plates and some other areas the moment that we arrive in a room. I used a white rag and every place that I wiped came away witht the rag looking clean. I was pleasantly surprised by this.\n\nThe gentleman who checked us in was very personable and funny. He made us feel welcome from the moment that we walked into the hotel. I wish that I remembered his name, he was an older gentleman, I spoke with him a number of times during our stay. He was great each time.\n\nI needed some assistance getting a nearby pharmacy number and I asked for a suggestion for chinese food, again the front desk staff was helpful and informative.\nWe got our Titanic tickets through the hotel, that was nice!\n\nThe only problematic thing, during our stay, was that one night the indoor pool was filled with screaming boys. They were leaping and diving in and out of the pool. The entitled parents who were with them, just took videos of the children misbehaving. Never not once did they ask them to calm down, nor did they address the fact thtat the children were violating the posted rules about diving in the pool. After waiting for almost an hour for the parents to decide to be even remotely respectful of other hotel guests, I went and spoke with the front desk. They sent Erika, she listened to me and addressed the unruly children ( who had been left with no supervision by this point). Erika was as kind as the rest of the staff, she also understood and listened to my concern. I greatly appreciated how friendly concerned she was.\nI forgot my body wash, the cleaning staff gave me a few more body wash bottles until I could get to the store.\nI liked having the mini fridge and microwave in our room. \n\nThe only con and it was not a major issue for us was that the elevator is a bit slow. I don't know why but unless you have a mobility issue (as I do) the stairs may be a better option than waiting for the elevator.\nI will say that the wi-fi was a bit spotty and not available for use on our balcony. \nThe air conditioner, in our room, could use cleaning, the air smelled a bit musty but not so much so that it was a major issue.\n\nI enjoyed sitting on the balcony, it was very calming.\n\nThe mattresses were comfortable, the duvet was white (I LOVE that it is easy to see that it is not stained).\n\nBreakfast has good offerings for most people. It would be nice if there was a meat option other than pork but that is probably just being a bit too picky. I eat turkey bacon but maybe most people eat pork products. \nThe hashbrowns were delicious. \nThere was a young man working most mornings, named Michael, I believe he was really kind. There was a hispanic lady who was friendly and talkative. I also loved how multiethnic the whole breakfast staff was. \nThe coffee is delicious!!! Of course there were fluffy waffles. We chose to sit inside, while we ate but there is a very nice area outside where people can eat.\nBesides, the disruptive, unruly children and their uncaring parents, our stay was unmarred by any real trouble. Everyone in the hotel that we had contact with, was friendly. As an african american woman, I do not find that to always be the case. If I were returning to the Pigeon Forge area, I would hope to stay a the Inn on the River again. \n\nThey offer popcorn, in the evenings and there Sundaes on Sunday (in the evenings).\n\nThis was a very pleasant stay. I would certainly stay with them again. I probably already said that.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8468759099999996,"sentiment_breakdown":[["I wanted to stay in the mountains, my preference would have been a cabin in the woods or a more remote location.",["positive",0.90687764]],["We decided to stay in Pigeon Forge because my daughter wanted to go to the TItanic exhibit.",["unknown",0.78279877]],["Due to health reasons, I always clean the sink, the remotes, the light switch plates and some other areas the moment that we arrive in a room.",["positive",0.8954558]],["I used a white rag and every place that I wiped came away witht the rag looking clean.",["positive",0.9269645]],["I was pleasantly surprised by this.",["positive",0.9612461]],["The gentleman who checked us in was very personable and funny.",["positive",0.9282815]],["He made us feel welcome from the moment that we walked into the hotel.",["positive",0.93786734]],["I wish that I remembered his name, he was an older gentleman, I spoke with him a number of times during our stay.",["positive",0.9225194]],["He was great each time.",["positive",0.94897383]],["I needed some assistance getting a nearby pharmacy number and I asked for a suggestion for chinese food, again the front desk staff was helpful and informative.",["positive",0.9258794]],["We got our Titanic tickets through the hotel, that was nice!",["positive",0.8277881]],["The only problematic thing, during our stay, was that one night the indoor pool was filled with screaming boys.",["unknown",0.47596893]],["They were leaping and diving in and out of the pool.",["unknown",0.7360707]],["The entitled parents who were with them, just took videos of the children misbehaving.",["unknown",0.48942286]],["Never not once did they ask them to calm down, nor did they address the fact thtat the children were violating the posted rules about diving in the pool.",["negative",0.13007288]],["After waiting for almost an hour for the parents to decide to be even remotely respectful of other hotel guests, I went and spoke with the front desk.",["positive",0.8001204]],["They sent Erika, she listened to me and addressed the unruly children ( who had been left with no supervision by this point).",["unknown",0.46569538]],["Erika was as kind as the rest of the staff, she also understood and listened to my concern.",["positive",0.93997854]],["I greatly appreciated how friendly concerned she was.",["positive",0.9762615]],["I forgot my body wash, the cleaning staff gave me a few more body wash bottles until I could get to the store.",["positive",0.8651206]],["I liked having the mini fridge and microwave in our room.",["positive",0.8075014]],["The only con and it was not a major issue for us was that the elevator is a bit slow.",["positive",0.89225245]],["I don't know why but unless you have a mobility issue (as I do) the stairs may be a better option than waiting for the elevator.",["positive",0.86469394]],["I will say that the wi-fi was a bit spotty and not available for use on our balcony.",["positive",0.808061]],["The air conditioner, in our room, could use cleaning, the air smelled a bit musty but not so much so that it was a major issue.",["positive",0.86624664]],["I enjoyed sitting on the balcony, it was very calming.",["positive",0.88454014]],["The mattresses were comfortable, the duvet was white (I LOVE that it is easy to see that it is not stained).",["positive",0.9563369]],["Breakfast has good offerings for most people.",["positive",0.9712912]],["It would be nice if there was a meat option other than pork but that is probably just being a bit too picky.",["positive",0.9620829]],["I eat turkey bacon but maybe most people eat pork products.",["positive",0.9813903]],["The hashbrowns were delicious.",["positive",0.94089776]],["There was a young man working most mornings, named Michael, I believe he was really kind.",["positive",0.876713]],["There was a hispanic lady who was friendly and talkative.",["positive",0.8142793]],["I also loved how multiethnic the whole breakfast staff was.",["positive",0.99503446]],["The coffee is delicious!",["positive",0.978357]],["Of course there were fluffy waffles.",["unknown",0.5587238]],["We chose to sit inside, while we ate but there is a very nice area outside where people can eat.",["positive",0.9581202]],["Besides, the disruptive, unruly children and their uncaring parents, our stay was unmarred by any real trouble.",["positive",0.8071255]],["Everyone in the hotel that we had contact with, was friendly.",["positive",0.9046911]],["As an african american woman, I do not find that to always be the case.",["positive",0.8499463]],["If I were returning to the Pigeon Forge area, I would hope to stay a the Inn on the River again.",["positive",0.89971864]],["They offer popcorn, in the evenings and there Sundaes on Sunday (in the evenings).",["positive",0.9165213]],["This was a very pleasant stay.",["positive",0.965982]],["I would certainly stay with them again.",["positive",0.9366219]],["I probably already said that.",["positive",0.86892265]]],"reviewer_fake_points":-145}


{"reviewer_id":"9C5451C7A705D9D89E598DE7D8C40838","reviewer_name":"THatfield","review_text":"Nice, clean room facing the river. Friendly staff that catered to all we asked. Amenities were on point to anything we could have a need or want. The pools were just the right size, fire pit out by riverside was great in the evenings with the popcorn and refreshments the inn provided, and the complimentary breakfast was fresh, hot and adequate. Conveniently located. Definitely would stay here again.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.844649425,"sentiment_breakdown":[["Nice, clean room facing the river.",["positive",0.94022864]],["Friendly staff that catered to all we asked.",["positive",0.87952375]],["Amenities were on point to anything we could have a need or want.",["positive",0.92489386]],["The pools were just the right size, fire pit out by riverside was great in the evenings with the popcorn and refreshments the inn provided, and the complimentary breakfast was fresh, hot and adequate.",["positive",0.9717048]],["Conveniently located.",["positive",0.834534]],["Definitely would stay here again.",["unknown",0.5170115]]],"reviewer_fake_points":15}


{"reviewer_id":"3A282B0007E0406863819FD4F946F1D6","reviewer_name":"Christy G","review_text":"I stayed there 5 nights with m\ny family ( brother, sister in law, nieces, parents, and my grandbaby). The staff there are absolutely amazing!! Great location, very accommodating, nice and clean. Definitely will go back!! Didn't want to leave..","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8186289500000001,"sentiment_breakdown":[["I stayed there 5 nights with m y family ( brother, sister in law, nieces, parents, and my grandbaby).",["positive",0.9276702]],["The staff there are absolutely amazing!",["positive",0.95657915]],["Great location, very accommodating, nice and clean.",["positive",0.9820364]],["Definitely will go back!",["unknown",0.7172969]],["Didn't want to leave.",["unknown",0.5095621]]],"reviewer_fake_points":15}

Review Count History
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