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Overview
  • How are reviewers describing this item?
    great, good, here, delicious and west.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 72 reviews as of our last analysis date on Aug 13 2017.
Reviews Summary

{"reviewer_id":"EA333FA7B67289019CBB08DA728CF56A","reviewer_name":"Culture51892838942","review_text":"The hotel is find, however it was noisy which was resolved with a phone call to the front desk. Most disappointing was the lack of elevator which was not disclosed at booking confirmation phone call or day of early morning call when I confirmed I would have a service dog. I have mobility issues as part of my disability and they put me on a lower floor without street access requiring use of 2 flights of stairs. To carry all me luggage and have to do stairs is ridiculous when they could have disclosed that they did not have an elevator and put me on a ground level floor. Very disappointed in their lack of disclosure and accommodation for disabled patrons. ","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.462636802,"sentiment_breakdown":[["The hotel is find, however it was noisy which was resolved with a phone call to the front desk.",["unknown",0.4420781]],["Most disappointing was the lack of elevator which was not disclosed at booking confirmation phone call or day of early morning call when I confirmed I would have a service dog.",["negative",0.1027964]],["I have mobility issues as part of my disability and they put me on a lower floor without street access requiring use of 2 flights of stairs.",["positive",0.9568776]],["To carry all me luggage and have to do stairs is ridiculous when they could have disclosed that they did not have an elevator and put me on a ground level floor.",["unknown",0.7826649]],["Very disappointed in their lack of disclosure and accommodation for disabled patrons.",["negative",0.02876701]]],"reviewer_fake_points":60}


{"reviewer_id":"D3D44F820A513E0C8DC2EEBB2FB73FDE","reviewer_name":"Stay50295098895","review_text":"I think this was our 1st time at a Best Western. Could not of been more pleased. Very clean, room 2as spacious and well stocked with towels and bath supplies. The lobby was beautiful, and the complimentary breakfast was outstanding! The employees were all very polite and helpful. We wouldn't hesitate to stay at a Best Western again.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9133008433333334,"sentiment_breakdown":[["I think this was our 1st time at a Best Western.",["positive",0.9534313]],["Could not of been more pleased.",["unknown",0.70876616]],["Very clean, room 2as spacious and well stocked with towels and bath supplies.",["positive",0.9914858]],["The lobby was beautiful, and the complimentary breakfast was outstanding!",["positive",0.9871252]],["The employees were all very polite and helpful.",["positive",0.8810545]],["We wouldn't hesitate to stay at a Best Western again.",["positive",0.9579421]]],"reviewer_fake_points":40}


{"reviewer_id":"A3F60F6F89388A835A33C9F963FA5046","reviewer_name":"Millicent","review_text":"Stayed a week and thought great value for money. Had huge room with sep dressing area, spotless with quality toiletries, hairdryer, iron, two sinks, but overlooking noisy freeway. Staff willingly changed my room when i asked, to a groundfloor room with seperate lounge area , two tvs, and terrace with patio chairs at front, however very heavy footsteps from room overhead for hours on end. Was told it was 'propably a worker'. Free Breakfast plentiful. All in all great value, ( apart from workers staying here) and good location opp shopping center across freeway.","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.7855315366666665,"sentiment_breakdown":[["Stayed a week and thought great value for money.",["positive",0.97220033]],["Had huge room with sep dressing area, spotless with quality toiletries, hairdryer, iron, two sinks, but overlooking noisy freeway.",["positive",0.8510981]],["Staff willingly changed my room when i asked, to a groundfloor room with seperate lounge area , two tvs, and terrace with patio chairs at front, however very heavy footsteps from room overhead for hours on end.",["unknown",0.75225115]],["Was told it was 'propably a worker'.",["unknown",0.32584155]],["Free Breakfast plentiful.",["positive",0.98773986]],["All in all great value, ( apart from workers staying here) and good location opp shopping center across freeway.",["positive",0.82405823]]],"reviewer_fake_points":40}


{"reviewer_id":"40A77D572008335013086F118A7285E6","reviewer_name":"Nicole T","review_text":"Sami and Dani at the front desk are also so helpful and friendly. The rooms are nice and clean. The complimentary breakfast has a good selection of food to choose from. We always stay here when we are in the Placerville area.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.97151765,"sentiment_breakdown":[["Sami and Dani at the front desk are also so helpful and friendly.",["positive",0.9725624]],["The rooms are nice and clean.",["positive",0.97595155]],["The complimentary breakfast has a good selection of food to choose from.",["positive",0.99468565]],["We always stay here when we are in the Placerville area.",["positive",0.942871]]],"reviewer_fake_points":10}

Review Count History
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