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Overview
  • How are reviewers describing this item?
    great, ruby, best, done and here.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 55 reviews as of our last analysis date on Jul 27 2017.
Reviews Summary

{"reviewer_id":"C6B205BFA49F00CBE6355A8B6305776C","reviewer_name":"Kkkbbh","review_text":"the location of this place is great. You can sit in the pool and look out over the old town buildings, bridge and crowds. \nHowever the pool area is in need of repair with many broken tiles etc, the pool is very small so you wouldn’t want to be in there with many other people. And there was no food or drink service in the pool area. \nThe room itself is an average size, there are rules hanging on the walls and you are given one key and told to leave it at the desk each time you leave the hotel, therefore turning the air con off. \n\nIn our room the balcony door had a panel of glass which had a print on it but no curtain so the sun streamed in from 5 am. \n\nThe bathroom was the worst thing for us, there was no separation between the toilet and the shower, in fact the drain for the shower was behind the toilet. So every time you shower the whole bathroom floor gets flooded and from then onwards your feet get wet whenever you enter the bathroom, the toilet gets covered in water and you can’t have anything on the floor. \n\nThe location is very hard for drivers to get to due to roads being closed so be prepared to walk with your luggage. \n\nThe breakfast is not good and the food is just put out on a table for the hours of breakfast. \n\nEat at the collection of family restaurant/ kitchens at the end of the street, they were great, fresh and cheap.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.7844082081818182,"sentiment_breakdown":[["the location of this place is great.",["positive",0.9388151]],["You can sit in the pool and look out over the old town buildings, bridge and crowds.",["positive",0.9194551]],["However the pool area is in need of repair with many broken tiles etc, the pool is very small so you wouldn’t want to be in there with many other people.",["unknown",0.70770633]],["And there was no food or drink service in the pool area.",["positive",0.85053045]],["The room itself is an average size, there are rules hanging on the walls and you are given one key and told to leave it at the desk each time you leave the hotel, therefore turning the air con off.",["unknown",0.62780267]],["In our room the balcony door had a panel of glass which had a print on it but no curtain so the sun streamed in from 5 am.",["positive",0.80540764]],["The bathroom was the worst thing for us, there was no separation between the toilet and the shower, in fact the drain for the shower was behind the toilet.",["positive",0.8151047]],["So every time you shower the whole bathroom floor gets flooded and from then onwards your feet get wet whenever you enter the bathroom, the toilet gets covered in water and you can’t have anything on the floor.",["unknown",0.4029071]],["The location is very hard for drivers to get to due to roads being closed so be prepared to walk with your luggage.",["unknown",0.7162116]],["The breakfast is not good and the food is just put out on a table for the hours of breakfast.",["positive",0.86104256]],["Eat at the collection of family restaurant/ kitchens at the end of the street, they were great, fresh and cheap.",["positive",0.98350704]]],"reviewer_fake_points":50}


{"reviewer_id":"9C0E965DFF0DDF1D1E504E74CD3761C4","reviewer_name":"Sandra G","review_text":"Unbeatable location in Hoi An. The staff here is fantastic and accommodating.they had a recommendation for everywhere we wanted to go. We wanted to rent motorbikes and they called the rental company and had them brought to us. We checked out before breakfast was served and they had packed up toast and coffee for us. The only negative is that we used the laundry service and a lot of our clothes shrank. We should have known better probably, just a heads up for future travelers - hand wash your own shrinkables.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8686713214285714,"sentiment_breakdown":[["Unbeatable location in Hoi An.",["positive",0.95686185]],["The staff here is fantastic and accommodating.",["positive",0.91912323]],["they had a recommendation for everywhere we wanted to go.",["positive",0.9459079]],["We wanted to rent motorbikes and they called the rental company and had them brought to us.",["unknown",0.6083688]],["We checked out before breakfast was served and they had packed up toast and coffee for us.",["positive",0.94326633]],["The only negative is that we used the laundry service and a lot of our clothes shrank.",["unknown",0.7734133]],["We should have known better probably, just a heads up for future travelers - hand wash your own shrinkables.",["positive",0.93375784]]],"reviewer_fake_points":40}


{"reviewer_id":"414BBB906430C0F04CC891465647B49B","reviewer_name":"Philippe F","review_text":"Had an excellent stay here. The areas are gorgeous and properly listed, the place is right in the Old town. The breakfast was incredible, particularly the pineapple pancakes, moreover, the staff had been truly beautiful and also accommodating. Also experienced a massage as well as pedicure at the Spa close by, that had been a fantastic value. We'd certainly stay here again.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.900877468,"sentiment_breakdown":[["Had an excellent stay here.",["positive",0.9021586]],["The areas are gorgeous and properly listed, the place is right in the Old town.",["positive",0.8531954]],["The breakfast was incredible, particularly the pineapple pancakes, moreover, the staff had been truly beautiful and also accommodating.",["positive",0.9387067]],["Also experienced a massage as well as pedicure at the Spa close by, that had been a fantastic value.",["positive",0.91886884]],["We'd certainly stay here again.",["positive",0.8914578]]],"reviewer_fake_points":5}


{"reviewer_id":"984BF68EA06363753B53BF3021E3A579","reviewer_name":"FourTravelingExpats","review_text":"Our family of four stayed 5 nights in Hoi An last week. We have traveled extensively to many countries and this was one of our all-time favorite hotels! The location is perfect, decor awesome and service outstanding! Breakfast was varied and delicious and the staff always accommodated our requests. The service was so good that a front desk staff member even assisted us with a small emergency when we were stranded in another part of town. We cannot say enough good things about this hotel and its service.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9148308783333333,"sentiment_breakdown":[["Our family of four stayed 5 nights in Hoi An last week.",["positive",0.944297]],["We have traveled extensively to many countries and this was one of our all-time favorite hotels!",["positive",0.973692]],["The location is perfect, decor awesome and service outstanding!",["positive",0.98126477]],["Breakfast was varied and delicious and the staff always accommodated our requests.",["positive",0.966073]],["The service was so good that a front desk staff member even assisted us with a small emergency when we were stranded in another part of town.",["unknown",0.701603]],["We cannot say enough good things about this hotel and its service.",["positive",0.9220555]]],"reviewer_fake_points":45}

Review Count History
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