revieweridD375E536EBEA03145791FEA4FA66C72CreviewernameRayan HreviewtextThis hotel cancelled my reservation and tried to blame it on Expedia nnI had a confirmed booking for late arrival last week in the swissbellotel seef area BahrainnnAs I pulled over the entrance of the hotel after a very long trip at 300 am the manager came and abruptly knocked on my car window asking for me to move my carnnOnce I mentioned that I have a reservation he chuckled and said we are fully bookednnForm his behavior I thought he was the bellboy So I ignored him and told him that its ok and that I will speak to the receptionnnHe insisted on that the hotel is fully booked and as I was walking to the reception he kept saying that he is the manager and that I have no chancennOnce i showed them my reservation fully paid he said that Expedia cancelled my reservationnnI called Expedia infront of the reception with my phone on loudspeaker and they inssited that my reservation status in confirmed and they will contact the hotel themselvesnnExpedia did call the hotel then called me back saying that hotel had overbooked and cancelled my reservationnnThe worst part is that the manager was nowhere in sight after this happened He completely dissappeared i did not receive any apologies and the way I was treated was very rude I went on to look for another hotel in the middle of the nightnnI would not recommend this hotel I was treated so unprofessionallyreviewrating10sentimentclassunknownsentimentresult0741338202sentimentbreakdownThis hotel cancelled my reservation and tried to blame it on Expediaunknown06004741I had a confirmed booking for late arrival last week in the swissbellotel seef area Bahrainpositive089241964As I pulled over the entrance of the hotel after a very long trip at 300 am the manager came and abruptly knocked on my car window asking for me to move my carpositive09117446Once I mentioned that I have a reservation he chuckled and said we are fully bookedpositive09501211Form his behavior I thought he was the bellboypositive091931725So I ignored him and told him that its ok and that I will speak to the receptionpositive08152078He insisted on that the hotel is fully booked and as I was walking to the reception he kept saying that he is the manager and that I have no chancepositive08256727Once i showed them my reservation fully paid he said that Expedia cancelled my reservationpositive080595905I called Expedia infront of the reception with my phone on loudspeaker and they inssited that my reservation status in confirmed and they will contact the hotel themselvesunknown05868247Expedia did call the hotel then called me back saying that hotel had overbooked and cancelled my reservationunknown07603429The worst part is that the manager was nowhere in sight after this happenedunknown0316306He completely dissappeared i did not receive any apologies and the way I was treated was very rudepositive09015545I went on to look for another hotel in the middle of the nightpositive086608166I would not recommend this hotelnegative003858563I was treated so unprofessionallypositive09294614reviewerfakepoints30

revieweridCE991ADC647C0090A2A7E518285E9605reviewernameShawqi AreviewtextI stayed in Swissbell hotel i was amazed by the room sizes and the front office stuff ammar and the Houskeeping where treating us like special guest definitely going to come back again every thing was amazingreviewrating50sentimentclasspositivesentimentresult09625213sentimentbreakdownI stayed in Swissbell hotel i was amazed by the room sizes and the front office stuff ammar and the Houskeeping where treating us like special guest definitely going to come back again every thing was amazingpositive09625213reviewerfakepoints40

revieweridAA95D9FAAE041DCF41C95D137C1598A4reviewernameMohammed al atibireviewtextI would like to Thank you the hotel Management for keeping their best to improve the hotel facilities special Thank you for MrAtta for his kindness and professionalism As sell to Mrsofian in Bar top floor and his great tram Its our second homereviewrating50sentimentclasspositivesentimentresult09461008925sentimentbreakdownI would like to Thank you the hotel Management for keeping their best to improve the hotel facilities special Thank you for Mrpositive095470804Atta for his kindness and professionalismpositive09489855As sell to Mrpositive092345583sofian in Bar top floor and his great tram positive09572542reviewerfakepoints40

reviewerid04346B8FCC667DF2FE1B79A1C346E971reviewernameSarah GreviewtextA really great hotel Excellent location The food was very nice with some vegetarian options The desserts in particular were lovely Good pool and gym facilitiesnThe staff in particular are excellent and very friendlynThe rooms are very good and if a high standard The housekeeping was excellentreviewrating50sentimentclasspositivesentimentresult096940444375sentimentbreakdownA really great hotelpositive0990672Excellent locationpositive095119566The food was very nice with some vegetarian optionspositive09937589The desserts in particular were lovelypositive093308806Good pool and gym facilitiespositive09886544The staff in particular are excellent and very friendlypositive097216743The rooms are very good and if a high standardpositive09695404The housekeeping was excellentpositive09561587reviewerfakepoints65