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Overview
  • How are reviewers describing this item?
    here, nice, right, said and great.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 6 reviews as of our last analysis date on Aug 1 2017.
Reviews Summary

{"reviewer_id":"4EDF3167FC6038FF7E882AB93454CBA7","reviewer_name":"Young22","review_text":"We went to the Grand Sirenis Resort mid May for 11 nights. I know I speak for my boyfriend and I when I say the resort itself is lovely. The rooms were also very modern and clean. If you’re a couple, request to have a kingsize as they put my boyfriend and I in a twin double room which they changed within a day. \n\nOn the beach there was a lot of seaweed which meant the red flag was up a lot and it smelt so we didn’t spend too much time there but these things can’t be helped and there were staff everyday all day down there trying to remove it. Near the end of the holiday we sunbathed at the back of the beach as the smell has calmed down. There is a smaller section which was clear some days and we would see lots of fish, crabs etc. I didn’t notice any reviews mentioning this before coming away. \n\nThe food was a bit similar everyday but I understand it must be hard to cater for all different nations and we could still eat it. We went to the Thai, Mexican, Steakhouse, Brazilian \u0026 Japanese. I would 100% recommend the Steakhouse \u0026 Japanese. I thought the cocktails were good and lots of choice! \n\nWe got on the buggie a few times around the resort and Elam had great customer service. \n\nIf you would like to go out of the resort one day I would deffo recommend doing the Xplor excursion for the day and book it with TUI if you can. \nAlso, we did the swim with the Dolphins \u0026 Silvia was fantastic. She was very open to any questions we had regarding the dolphins and great fun. \n\nOverall we had a lovely time.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8970397723529412,"sentiment_breakdown":[["We went to the Grand Sirenis Resort mid May for 11 nights.",["positive",0.9063384]],["I know I speak for my boyfriend and I when I say the resort itself is lovely.",["positive",0.8744953]],["The rooms were also very modern and clean.",["positive",0.96339047]],["If you’re a couple, request to have a kingsize as they put my boyfriend and I in a twin double room which they changed within a day.",["positive",0.9304356]],["On the beach there was a lot of seaweed which meant the red flag was up a lot and it smelt so we didn’t spend too much time there but these things can’t be helped and there were staff everyday all day down there trying to remove it.",["unknown",0.68761855]],["Near the end of the holiday we sunbathed at the back of the beach as the smell has calmed down.",["positive",0.973271]],["There is a smaller section which was clear some days and we would see lots of fish, crabs etc.",["positive",0.9390894]],["I didn’t notice any reviews mentioning this before coming away.",["positive",0.87391263]],["The food was a bit similar everyday but I understand it must be hard to cater for all different nations and we could still eat it.",["positive",0.959205]],["We went to the Thai, Mexican, Steakhouse, Brazilian \u0026 Japanese.",["unknown",0.7532261]],["I would 100% recommend the Steakhouse \u0026 Japanese.",["positive",0.90196896]],["I thought the cocktails were good and lots of choice!",["positive",0.9402515]],["We got on the buggie a few times around the resort and Elam had great customer service.",["positive",0.9672337]],["If you would like to go out of the resort one day I would deffo recommend doing the Xplor excursion for the day and book it with TUI if you can.",["positive",0.9194372]],["Also, we did the swim with the Dolphins \u0026 Silvia was fantastic.",["positive",0.85449517]],["She was very open to any questions we had regarding the dolphins and great fun.",["positive",0.9241761]],["Overall we had a lovely time.",["positive",0.88113105]]],"reviewer_fake_points":40}


{"reviewer_id":"1CCCF07C1DD50FA7A2A4EF303C6E0648","reviewer_name":"Mike C","review_text":"Couldn’t recommend this place enough. Everything from the room, the service, the food and the amenities are everything you’d want from this type of holiday. There’s so much to do in Riviera Maya and it’s complimented by happy friendly staff who always go above and beyond expectations. Samuel the bar tender looked after both our alcohol needs and our entertainment needs. He helped make our evenings worthwhile and always encouraged us for shots shots shots shots. Thank you for a wonderful holiday we’ll never forget!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8725033116666666,"sentiment_breakdown":[["Couldn’t recommend this place enough.",["unknown",0.4958709]],["Everything from the room, the service, the food and the amenities are everything you’d want from this type of holiday.",["positive",0.8684751]],["There’s so much to do in Riviera Maya and it’s complimented by happy friendly staff who always go above and beyond expectations.",["positive",0.9269691]],["Samuel the bar tender looked after both our alcohol needs and our entertainment needs.",["positive",0.98258084]],["He helped make our evenings worthwhile and always encouraged us for shots shots shots shots.",["positive",0.9982494]],["Thank you for a wonderful holiday we’ll never forget!",["positive",0.96287453]]],"reviewer_fake_points":35}


{"reviewer_id":"B41FC369790A08AA815AE0955B07CFBD","reviewer_name":"Kirsten Williams","review_text":"Myself and my husband stayed at this hotel, with his sister and her partner, in May for a holiday to celebrate my 30th birthday. We paid a little extra to get an ocean view. And it was an incredible view (see photo). Our room was cleaned everyday and most days we were surprised to find a new animal made out of towels, which was a lovely treat. The staff are so friendly and helpful. They always said ‘hola’ even when you were just walking past. The concierges were always so helpful and friendly, remembering our names and always asking how our day was. Such a personal touch. The pool entertainment guys were so funny and very entertaining. \nEach night there is a different show on in the theatre which were always very fun to watch. \nThe food was great. Even the buffet had enough different food to cater for everyone. The A la Carte restaurants were extra special. Especially the Japanese and Thai which were exceptional. The waitresses around the pool were also fantastic for keeping you topped up with water (or cocktails)\nOnly bad thing was the beach. Although it wasn’t the hotels fault, due to the seaweed we were unable to use it at all. So no water activities or snorkelling. Sometimes the smell was very overbearing also so kept you away from that area. They did have staff out cleaning it however, was just a shame that there was so much. \nWould definitely recommend this hotel and would love to go back.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.857324688,"sentiment_breakdown":[["Myself and my husband stayed at this hotel, with his sister and her partner, in May for a holiday to celebrate my 30th birthday.",["positive",0.9111492]],["We paid a little extra to get an ocean view.",["positive",0.83512497]],["And it was an incredible view (see photo).",["positive",0.8916113]],["Our room was cleaned everyday and most days we were surprised to find a new animal made out of towels, which was a lovely treat.",["positive",0.9262513]],["The staff are so friendly and helpful.",["positive",0.90566146]],["They always said ‘hola’ even when you were just walking past.",["unknown",0.7750046]],["The concierges were always so helpful and friendly, remembering our names and always asking how our day was.",["positive",0.9545704]],["Such a personal touch.",["positive",0.8843013]],["The pool entertainment guys were so funny and very entertaining.",["positive",0.90731883]],["Each night there is a different show on in the theatre which were always very fun to watch.",["positive",0.8629645]],["The food was great.",["positive",0.9684124]],["Even the buffet had enough different food to cater for everyone.",["positive",0.9556532]],["The A la Carte restaurants were extra special.",["positive",0.91542333]],["Especially the Japanese and Thai which were exceptional.",["positive",0.9790779]],["The waitresses around the pool were also fantastic for keeping you topped up with water (or cocktails) Only bad thing was the beach.",["positive",0.98595375]],["Although it wasn’t the hotels fault, due to the seaweed we were unable to use it at all.",["negative",0.2675677]],["So no water activities or snorkelling.",["unknown",0.66491437]],["Sometimes the smell was very overbearing also so kept you away from that area.",["positive",0.92398465]],["They did have staff out cleaning it however, was just a shame that there was so much.",["unknown",0.6395426]],["Would definitely recommend this hotel and would love to go back.",["positive",0.992006]]],"reviewer_fake_points":-10}


{"reviewer_id":"C38593DB6C8514AE5B01CB169EBFE310","reviewer_name":"Yum_food_yum","review_text":"Myself and partner suffered major stomach cramps during our stay here. On having conversations with others most also suffered cramps. \nThis hotel was the second cheapest through first choice and did not disappoint(apart from the cramps)\nAgain like everyone has said the beach is a total write off, no chance of getting in the sea with the red flags out for our entire two week stay. \nEven if you could go in the sea the water is a dirty brown colour due to the rotten seaweed. \nThe hotel itself is fantastic the Daytime/evening entertainment is brilliant.\n I would like to see an improvement around the food hygiene/storage. For example where the fresh fish produce is stored. It could actually be chilled. \nSome of the shrimps have probably been at room temperature (higher then at home due to the climate) for at least 5 hours! \nThe restaurants could also do with some of fly lamp killers. \nSuch high amount of flies in the buffet areas\nThis hotel has such alot going for and with a few tweaks could be 100% ","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.862815253,"sentiment_breakdown":[["Myself and partner suffered major stomach cramps during our stay here.",["positive",0.9963084]],["On having conversations with others most also suffered cramps.",["positive",0.98734236]],["This hotel was the second cheapest through first choice and did not disappoint(apart from the cramps) Again like everyone has said the beach is a total write off, no chance of getting in the sea with the red flags out for our entire two week stay.",["positive",0.895744]],["Even if you could go in the sea the water is a dirty brown colour due to the rotten seaweed.",["unknown",0.46842173]],["The hotel itself is fantastic the Daytime/evening entertainment is brilliant.",["positive",0.9757869]],["I would like to see an improvement around the food hygiene/storage.",["positive",0.9267259]],["For example where the fresh fish produce is stored.",["positive",0.8734032]],["It could actually be chilled.",["unknown",0.64675444]],["Some of the shrimps have probably been at room temperature (higher then at home due to the climate) for at least 5 hours!",["positive",0.9354184]],["The restaurants could also do with some of fly lamp killers.",["positive",0.9222472]]],"reviewer_fake_points":-90}

Review Count History
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