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Overview
  • How are reviewers describing this item?
    home, best, first, made and closed.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 199 reviews as of our last analysis date on Aug 8 2017.
Reviews Summary

{"reviewer_id":"291FF9FDD503BE388F2D8DC8B6888386","reviewer_name":"Thenfc","review_text":"We stayed 2 nights. I could have stayed for our whole 10 days. Staff were helpful and friendly. Cita at front desk organized flowers and a cake for my wife's birthday. On the morning we were leaving. In about 30 min. They set out the table for us at breakfast, came out and sang happy birthday, gave her a card, set a beautiful floral centrepiece on the table and even brought out a cake with happy birthday written on it and candles!!!!! They did all of that by 9 am and with only 1 hour notice. Incredible. Cita at front desk and Desi at The Pond restaurant and the Food and Beverage manager on the floor of the restaurant were all very very very helpful. A wonderful stay. Thanks so much! \nWe also had a really really great meal at the Teppanaki Noodle restaurant. Great seafood. Great service. Paradise location.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8935112225,"sentiment_breakdown":[["We stayed 2 nights.",["positive",0.8016594]],["I could have stayed for our whole 10 days.",["positive",0.8495159]],["Staff were helpful and friendly.",["positive",0.89811355]],["Cita at front desk organized flowers and a cake for my wife's birthday.",["positive",0.9439399]],["On the morning we were leaving.",["positive",0.79917717]],["In about 30 min.",["positive",0.8706328]],["They set out the table for us at breakfast, came out and sang happy birthday, gave her a card, set a beautiful floral centrepiece on the table and even brought out a cake with happy birthday written on it and candles!",["positive",0.9076193]],["They did all of that by 9 am and with only 1 hour notice.",["unknown",0.61375964]],["Incredible.",["positive",0.9472008]],["Cita at front desk and Desi at The Pond restaurant and the Food and Beverage manager on the floor of the restaurant were all very very very helpful.",["positive",0.98199546]],["A wonderful stay.",["positive",0.96223193]],["Thanks so much!",["positive",0.96606344]],["We also had a really really great meal at the Teppanaki Noodle restaurant.",["positive",0.98976713]],["Great seafood.",["positive",0.9749639]],["Great service.",["positive",0.9453946]],["Paradise location.",["positive",0.84414464]]],"reviewer_fake_points":-20}


{"reviewer_id":"A7EA382504A059E80844AED8E61DAFAF","reviewer_name":"Frenchy59","review_text":"Lovely location but hotel needs refurb bathrooms leaky \u0026 restaurants have the same menus from 20 years ago beds are also old \u0026 lumpy \u0026 the TV,s are the size of a computer screen . We have been going there for years but have sadly decided to go elsewhere ","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.51843095,"sentiment_breakdown":[["Lovely location but hotel needs refurb bathrooms leaky \u0026 restaurants have the same menus from 20 years ago beds are also old \u0026 lumpy \u0026 the TV,s are the size of a computer screen .",["unknown",0.51843095]]],"reviewer_fake_points":40}


{"reviewer_id":"76F262FFFE0AA9DF83C4E237AE8B088E","reviewer_name":"Steve P","review_text":"We keep returning to Kartika Hotel year after year as we are always guaranteed a relaxing, memorable holiday. We love having access to all of Kartika's facilities particularly the gym, pool and spa and we love having a room on the fourth floor with ocean views. \nStandard of meals offered in the restaurants is excellent and breakfast is outstanding.\nThe staff are fabulous and do all they can to provide excellent customer service and really value returning guests. \nThank you Fidelia, Reservations Manager, for always being so helpful with our bookings and for assisting us with any requests personally. See you again next year!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.958486845,"sentiment_breakdown":[["We keep returning to Kartika Hotel year after year as we are always guaranteed a relaxing, memorable holiday.",["positive",0.9513873]],["We love having access to all of Kartika's facilities particularly the gym, pool and spa and we love having a room on the fourth floor with ocean views.",["positive",0.99324024]],["Standard of meals offered in the restaurants is excellent and breakfast is outstanding.",["positive",0.9914171]],["The staff are fabulous and do all they can to provide excellent customer service and really value returning guests.",["positive",0.96761864]],["Thank you Fidelia, Reservations Manager, for always being so helpful with our bookings and for assisting us with any requests personally.",["positive",0.95828253]],["See you again next year!",["positive",0.88897526]]],"reviewer_fake_points":40}


{"reviewer_id":"DE086C49121651A805AAE1D351AF827B","reviewer_name":"Renu M","review_text":"Stayed here for 5 days. The reception team is very helpful and welcoming and no language barriers. \n\nLocation: lots of restaurants and shops around. You can book a car with a driver for a day or 5 hours via the hotel. We found this very convenient. \n\nFood: excellent breakfast but food in the hotel restaurant is bit pricey. (I guess being a big hotel you can be pricey) \n\nRoom: comfortable but plain. They didn't change our bed sheets during the stay (guess it's being green) \n\nPool area: nice, water in the pools is perfect temperature. Very clean. \n\nOver all, lovely staff, clean hotel and we had a comfortable stay. Also the ocean is right outside the hotel. (Not a beach though) \n\nThank you. \nRenu and sonal","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.9288856041666667,"sentiment_breakdown":[["Stayed here for 5 days.",["positive",0.856084]],["The reception team is very helpful and welcoming and no language barriers.",["positive",0.88994366]],["Location: lots of restaurants and shops around.",["positive",0.95916843]],["You can book a car with a driver for a day or 5 hours via the hotel.",["positive",0.9055579]],["We found this very convenient.",["positive",0.9747678]],["Food: excellent breakfast but food in the hotel restaurant is bit pricey.",["positive",0.99634993]],["(I guess being a big hotel you can be pricey) Room: comfortable but plain.",["positive",0.93101406]],["They didn't change our bed sheets during the stay (guess it's being green) Pool area: nice, water in the pools is perfect temperature.",["positive",0.9595598]],["Very clean.",["positive",0.9610863]],["Over all, lovely staff, clean hotel and we had a comfortable stay.",["positive",0.97719187]],["Also the ocean is right outside the hotel.",["positive",0.9369185]],["(Not a beach though) Thank you.",["positive",0.798985]]],"reviewer_fake_points":30}

Review Count History
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