reviewerid1AC270B227605C32D45AE1D8CE7041FFreviewernameRhonda DreviewtextVery nice room comfortable quiet and awesome view of downtown Juneau 2 King size clean comfortable beds Large smart tv Quiet hotel helpful staff u0026 clean room It was also Halloween they had candy for the local trick or treaters which i found very sweet Room is well lit accommodating for the business minded nice u0026 roomy I will definitely come backreviewrating40sentimentclasspositivesentimentresult09601576042857143sentimentbreakdownVery nice room comfortable quiet and awesome view of downtown Juneaupositive0956080262 King size clean comfortable bedspositive09853711Large smart tvpositive092266864Quiet hotel helpful staff u0026 clean roompositive09636905It was also Halloween they had candy for the local trick or treaters which i found very sweetpositive09631485Room is well lit accommodating for the business minded nice u0026 roomypositive09888588I will definitely come backpositive094128543reviewerfakepoints20

reviewerid4C6510345847795EAAF756FCF0977FE5reviewernameMichael FreviewtextI stayed at this property Feb 2528 The parking area is small with only one ADA space Unfortunately it was never available due to snow and other debris even after notifying the front desk repeatedly Lodging in Juneau is limited but next time Ill pay extra to stay at Four Points reviewrating10sentimentclassunknownsentimentresult0709808515sentimentbreakdownI stayed at this property Feb 2528unknown069388056The parking area is small with only one ADA spaceunknown069346046Unfortunately it was never available due to snow and other debris even after notifying the front desk repeatedlyunknown065171784Lodging in Juneau is limited but next time Ill pay extra to stay at Four Pointspositive08001752reviewerfakepoints50

revieweridEFF7A63012A3B9CA4859AD7FC8BB9AA4reviewernameEmily AreviewtextI would like to preface that I have stayed in the Baranof a number of times and my stay was wonderful however the events of this week were totally unacceptablennMy husband and I stayed 5 nights in the Baranof during a legislative advocacy trip Every morning at 6am the neighboring room’s alarm went off for 11 solid minutes Every morning we contacted the front desk every morning we were told the room was unoccupied and that they would take care of it For 5 mornings we were awoken by that alarm at 6 am Every morning for 11 minutes we had to listen to it go off nnIf you have stayed in the Baranof before you know the walls are paper thin but that usually isn’t a problem as it maintains a fairly quiet clientele The fact that we were told they would take care of this alarm situation in an unoccupied room for 5 days straight and it never happened is completely unacceptable I am exhausted I am sleep deprived and I feel like the staff at the Baranof couldn’t care less Shame on you It would have taken less than 5 minutes to send someone up and unplug that clock Thank you for proving what the comfort of your guests means to your establishment 😡nreviewrating20sentimentclassunknownsentimentresult06395159941666666sentimentbreakdownI would like to preface that I have stayed in the Baranof a number of times and my stay was wonderful however the events of this week were totally unacceptablenegative029064918My husband and I stayed 5 nights in the Baranof during a legislative advocacy trippositive09482644Every morning at 6am the neighboring room’s alarm went off for 11 solid minutespositive087316316Every morning we contacted the front desk every morning we were told the room was unoccupied and that they would take care of itpositive086394566For 5 mornings we were awoken by that alarm at 6 amunknown078391004Every morning for 11 minutes we had to listen to it go offunknown033986133If you have stayed in the Baranof before you know the walls are paper thin but that usually isn’t a problem as it maintains a fairly quiet clientelepositive09417073The fact that we were told they would take care of this alarm situation in an unoccupied room for 5 days straight and it never happened is completely unacceptablenegative025270465I am exhausted I am sleep deprived and I feel like the staff at the Baranof couldn’t care lesspositive09372205Shame on younegative013859715It would have taken less than 5 minutes to send someone up and unplug that clockunknown037510762Thank you for proving what the comfort of your guests means to your establishmentpositive092906094reviewerfakepoints20

reviewerid5F0A901D0D2BDC3141746180154E0A34reviewernameKate CreviewtextStayed here nearly a week Worst week of sleep in my life Walls may actually be made of tissue paper neighbors were all clearly audible through the walls at normal speaking volumes Wallpaper was ripped peeling and dirty Carpet as thin as the walls drawers in furniture wouldn’t stay closed and the showersoh my Forget being able to control the temperature—it’s going to be whatever it wants to be frequently 6 or 7 different dramatic highs and lows throughout a single shower The pressure was ok which is a blessing because you want to get out as fast as you can Service isn’t great either Midway we just flat out ran out of toilet paper because housekeeping never supplied a spare roll Finally don’t even bother with the restaurants They’re understaffed and the staff that is there isn’t interested in doing much We spent 30 minutes in the bar one night with maybe 3 other parties present and were never able to even place an order You can probably do worse but it should be pretty easy to do miles better The night lights in the bathroom say that it’s owned by Holland America so I guess it’s slapped together just enough to keep cruise ship passengers under a roof on overnights but it’s definitely unsuited to any kind of multiple night stayreviewrating20sentimentclassunknownsentimentresult06985651999999999sentimentbreakdownStayed here nearly a weekpositive089096594Worst week of sleep in my lifeunknown035451305Walls may actually be made of tissue paper neighbors were all clearly audible through the walls at normal speaking volumesunknown03613672Wallpaper was ripped peeling and dirtypositive086979955Carpet as thin as the walls drawers in furniture wouldn’t stay closed and the showerspositive09415405oh mypositive087855273Forget being able to control the temperature—it’s going to be whatever it wants to be frequently 6 or 7 different dramatic highs and lows throughout a single showerpositive08936705The pressure was ok which is a blessing because you want to get out as fast as you canpositive09551756Service isn’t great eitherunknown03323115Midway we just flat out ran out of toilet paper because housekeeping never supplied a spare rollunknown073495376Finally don’t even bother with the restaurantsunknown049808696They’re understaffed and the staff that is there isn’t interested in doing muchunknown076912403We spent 30 minutes in the bar one night with maybe 3 other parties present and were never able to even place an ordernegative019922878You can probably do worse but it should be pretty easy to do miles betterpositive08734969The night lights in the bathroom say that it’s owned by Holland America so I guess it’s slapped together just enough to keep cruise ship passengers under a roof on overnights but it’s definitely unsuited to any kind of multiple night staypositive0925691reviewerfakepoints10