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Overview
  • How are reviewers describing this item?
    west and great.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 23 reviews as of our last analysis date on Aug 9 2017.
Reviews Summary

{"reviewer_id":"A455322745D8971DF0AF97BD21E9FF45","reviewer_name":"DownTravellerNI","review_text":"Just returned from a fantastic 2 week family stay at his beautiful hotel in early June.\n\nEverything about this hotel is brilliant.....the pool area is amazing, the restaurants are exceptional and the bedrooms are quiet and spacious. We booked through Virgin Holidays and were elated to find out that we were also entitled to 20% off all drinks/food and a guaranteed late check out of 3pm.\n\nThe staff at this hotel are also superb.....a special mention to Clarissa on concierge desk and Justin who both really went out of their way to make our holiday special. I would also like to mention Patrick, one of the shuttle drivers, who was so friendly and very interesting to listen to. We used the shuttle bus a lot and found it really good to get to and from the parks. \n\nIf....sorry WHEN....we return to Orlando we will definitely be staying at this hotel again!!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8655757181818182,"sentiment_breakdown":[["Just returned from a fantastic 2 week family stay at his beautiful hotel in early June.",["unknown",0.77684087]],["Everything about this hotel is brilliant.",["positive",0.9769961]],["the pool area is amazing, the restaurants are exceptional and the bedrooms are quiet and spacious.",["positive",0.98949605]],["We booked through Virgin Holidays and were elated to find out that we were also entitled to 20% off all drinks/food and a guaranteed late check out of 3pm.",["unknown",0.7146159]],["The staff at this hotel are also superb.",["positive",0.972314]],["a special mention to Clarissa on concierge desk and Justin who both really went out of their way to make our holiday special.",["positive",0.9363393]],["I would also like to mention Patrick, one of the shuttle drivers, who was so friendly and very interesting to listen to.",["positive",0.9560296]],["We used the shuttle bus a lot and found it really good to get to and from the parks.",["positive",0.95055944]],["If.",["unknown",0.75655603]],["sorry WHEN.",["unknown",0.58970237]],["we return to Orlando we will definitely be staying at this hotel again!",["positive",0.90188324]]],"reviewer_fake_points":-20}


{"reviewer_id":"59308F51350D2FC1FA8E51CA4EA906F7","reviewer_name":"mlik","review_text":"Guest service agent Kelly was amazing. She made us feel welcome. Rick, restaurant manager, was friendly and pleasant. He is very energetic. The breakfast buffet was very good. Our waiter, Kendra was good","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9580100660000002,"sentiment_breakdown":[["Guest service agent Kelly was amazing.",["positive",0.9573243]],["She made us feel welcome.",["positive",0.9535974]],["Rick, restaurant manager, was friendly and pleasant.",["positive",0.94440335]],["He is very energetic.",["positive",0.97907513]],["The breakfast buffet was very good.",["positive",0.95565015]]],"reviewer_fake_points":-10}


{"reviewer_id":"7734215590DA5556D651DFC96FE5C948","reviewer_name":"JR Gairns","review_text":"This is my 4th or 5th stay and the service is always top notch. Great facilities and the rooms are spacious. Attached to the Waldorf so there are plenty of restaurant choices. Give this place a try when you come to Orlando.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9472485749999999,"sentiment_breakdown":[["This is my 4th or 5th stay and the service is always top notch.",["positive",0.88898236]],["Great facilities and the rooms are spacious.",["positive",0.9979709]],["Attached to the Waldorf so there are plenty of restaurant choices.",["positive",0.9446279]],["Give this place a try when you come to Orlando.",["positive",0.95741314]]],"reviewer_fake_points":20}


{"reviewer_id":"315BB25393E2144F966CF6F8D907BBFE","reviewer_name":"Ukfan501","review_text":"I love this property! The service was amazing and attentive at the pool area, restaurant, and bar. The pool area is large and has a great lazy river. The best part is you get access to all of the amenities at the Waldorf. It is only a short walk away. I loved sitting at the bar in the lobby with the screened in area. It was a perfect place to relax have drinks and lunch and take in the view. The lobby is very modern and seemed to be updated. I had lunch the next day downstairs in the harvest restaurant. The server Arlene was one of the best servers I have ever had. She was a true service professional. She was attentive and gave great recommendations on the turkey club. The room was very clean. The only drawback of the property was the rooms are very outdated. I read they are transitioning this hotel into a new brand called Signia Hilton (which is suppose to be similar to a JW Marriott). I would assume that means they will be doing the much needed room renovations soon. I can't wait to return to this property.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8928081829411765,"sentiment_breakdown":[["I love this property!",["positive",0.974338]],["The service was amazing and attentive at the pool area, restaurant, and bar.",["positive",0.91884357]],["The pool area is large and has a great lazy river.",["positive",0.9806803]],["The best part is you get access to all of the amenities at the Waldorf.",["positive",0.96797466]],["It is only a short walk away.",["unknown",0.41984892]],["I loved sitting at the bar in the lobby with the screened in area.",["positive",0.9237545]],["It was a perfect place to relax have drinks and lunch and take in the view.",["positive",0.99557686]],["The lobby is very modern and seemed to be updated.",["positive",0.9026354]],["I had lunch the next day downstairs in the harvest restaurant.",["positive",0.9747936]],["The server Arlene was one of the best servers I have ever had.",["positive",0.8969885]],["She was a true service professional.",["positive",0.8699715]],["She was attentive and gave great recommendations on the turkey club.",["positive",0.9800228]],["The room was very clean.",["positive",0.93380195]],["The only drawback of the property was the rooms are very outdated.",["unknown",0.7085321]],["I read they are transitioning this hotel into a new brand called Signia Hilton (which is suppose to be similar to a JW Marriott).",["positive",0.8177255]],["I would assume that means they will be doing the much needed room renovations soon.",["positive",0.9712965]],["I can't wait to return to this property.",["positive",0.94095445]]],"reviewer_fake_points":-25}

Review Count History
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