This analysis is outdated. Please reanalyze.

VerifiedTrusted Partner

Fakespot Verified Deals

Question
Check out Amazon Deals provided by our trusted partner Brad's Deals!
Get Better Amazon Deals  White arrow
Overview
  • How are reviewers describing this item?
    chicken, jamaican, good, right and great.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 25 reviews as of our last analysis date on Aug 15 2017.
Reviews Summary

{"reviewer_id":"B98AFB29D76D99AEDF2A82E4E0800A74","reviewer_name":"offsprnfan71","review_text":"I stayed at this hotel for 7 days and used a promo on the website for free breakfast included on stays of 7 nights and longer. I was told upon arrival that I did not get breakfast, but could buy it for 22 pounds per person (don't do this, I never paid this much and any of the great restaurants nearby). The room was very clean, but the AC wasn't working (I could hear it running, but it got up to 29 Celsius in the room). Tried to use the oven to reheat some pizza and it started sparking, so I just ate it cold. We booked this hotel mainly for the laundry room (this was our final stop of a 3 week vacation). The laundry room was 4 washers/dryers, but 1 was broken and 2 others were being used to wash the hotel towels. The dryer also did not work and we ended up air drying all our clothes after 3 hours of running in the 1 open dryer. After the first day, housekeeping took the 2 wash rags and 2 towels we hung up to keep and replaced them with only 1 towel. My wife and I had to take a towel off the housekeeping cart each day and not use wash cloths. On the 5th day when bringing some food back to the room, housekeeping stole one of our room keys that we left in the room. We expected a lot more for 170 pounds per night. The area around the hotel was great though with lots of restaurants within walking distance.\n\nTLDR: awful service in an ok room in a great location that charges like a 4 star hotel.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.7509918253846153,"sentiment_breakdown":[["I stayed at this hotel for 7 days and used a promo on the website for free breakfast included on stays of 7 nights and longer.",["positive",0.930404]],["I was told upon arrival that I did not get breakfast, but could buy it for 22 pounds per person (don't do this, I never paid this much and any of the great restaurants nearby).",["positive",0.8872216]],["The room was very clean, but the AC wasn't working (I could hear it running, but it got up to 29 Celsius in the room).",["positive",0.79056644]],["Tried to use the oven to reheat some pizza and it started sparking, so I just ate it cold.",["positive",0.9564351]],["We booked this hotel mainly for the laundry room (this was our final stop of a 3 week vacation).",["positive",0.90541846]],["The laundry room was 4 washers/dryers, but 1 was broken and 2 others were being used to wash the hotel towels.",["unknown",0.43437842]],["The dryer also did not work and we ended up air drying all our clothes after 3 hours of running in the 1 open dryer.",["negative",0.01163411]],["After the first day, housekeeping took the 2 wash rags and 2 towels we hung up to keep and replaced them with only 1 towel.",["positive",0.8980831]],["My wife and I had to take a towel off the housekeeping cart each day and not use wash cloths.",["positive",0.96720004]],["On the 5th day when bringing some food back to the room, housekeeping stole one of our room keys that we left in the room.",["positive",0.92066056]],["We expected a lot more for 170 pounds per night.",["positive",0.9350736]],["The area around the hotel was great though with lots of restaurants within walking distance.",["positive",0.9699607]],["TLDR: awful service in an ok room in a great location that charges like a 4 star hotel.",["negative",0.1558576]]],"reviewer_fake_points":40}


{"reviewer_id":"823C6276C2E23CC69D64B8764CEA138D","reviewer_name":"Mobile52921335281","review_text":"We would recommend the South Point Suites time and time again to anyone visiting London. The location lies in a quaint neighborhood just outside the Tower Bridge. There are super cute restaurants and shops in this area and it is a short walk to the London Bridge tube stop. The included breakfast was delicious. They give a nice guide to when the dining room will be busy or not so busy and it is extremely accurate. We also got a free beer upon arrival! The staff is exceptional, so very welcoming and accommodating in every way. They made us feel like they were our own personal staff in our own home. If we visit London again in the future, we will absolutely be staying in this hotel.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8992219577777778,"sentiment_breakdown":[["We would recommend the South Point Suites time and time again to anyone visiting London.",["positive",0.92583627]],["The location lies in a quaint neighborhood just outside the Tower Bridge.",["unknown",0.5875418]],["There are super cute restaurants and shops in this area and it is a short walk to the London Bridge tube stop.",["positive",0.914537]],["The included breakfast was delicious.",["positive",0.94162357]],["They give a nice guide to when the dining room will be busy or not so busy and it is extremely accurate.",["positive",0.989963]],["We also got a free beer upon arrival!",["positive",0.84777844]],["The staff is exceptional, so very welcoming and accommodating in every way.",["positive",0.9674118]],["They made us feel like they were our own personal staff in our own home.",["positive",0.9498729]],["If we visit London again in the future, we will absolutely be staying in this hotel.",["positive",0.96843284]]],"reviewer_fake_points":40}


{"reviewer_id":"5C1D0C432053F87E6AF8CE17BB7B2B17","reviewer_name":"Julian K","review_text":"have been here less than 24 hours but already love this hotel. first of all, location is terrific, close to london bridge, tower bridge, boroughs market. also they were super accommodating allowing us to check in early after long exhausting flight from america. unexpected reception was a major bonus. could not ask for a better london hotel!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8739223600000001,"sentiment_breakdown":[["have been here less than 24 hours but already love this hotel.",["positive",0.9879331]],["first of all, location is terrific, close to london bridge, tower bridge, boroughs market.",["positive",0.8728162]],["also they were super accommodating allowing us to check in early after long exhausting flight from america.",["positive",0.9137755]],["unexpected reception was a major bonus.",["positive",0.9693477]],["could not ask for a better london hotel!",["unknown",0.6257393]]],"reviewer_fake_points":10}


{"reviewer_id":"293CF1C8A0ED65548ACEF43A8F5FF168","reviewer_name":"retirednurse124","review_text":"suites where spacious, modern, clean \u0026 freindly. Great night sleep. Breakfast was a wonderful selection. The best Staff we encountered on our trip around U.K. 5 STAR for this hotel and both rooms were PERFECT for the 7 of us.\n\nLocation was a bonus. Walking to the London Tower was easy for all of us. (Grandpa 65 all the way to 6 yr old grandchild). no complaints.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.930747927,"sentiment_breakdown":[["suites where spacious, modern, clean \u0026 freindly.",["positive",0.94313735]],["Great night sleep.",["positive",0.98187315]],["Breakfast was a wonderful selection.",["positive",0.97653574]],["The best Staff we encountered on our trip around U.",["positive",0.96507806]],["K.",["unknown",0.7479188]],["5 STAR for this hotel and both rooms were PERFECT for the 7 of us.",["positive",0.9883436]],["Location was a bonus.",["positive",0.87355137]],["Walking to the London Tower was easy for all of us.",["positive",0.9740363]],["(Grandpa 65 all the way to 6 yr old grandchild).",["positive",0.8892628]],["no complaints.",["positive",0.9677421]]],"reviewer_fake_points":-65}

Review Count History
Loading...