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Overview
  • How are reviewers describing this item?
    found, new, made and great.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 239 reviews as of our last analysis date on Aug 19 2017.
Reviews Summary

{"reviewer_id":"7C99AF36D54B1D6B33597A39D4F7F4B2","reviewer_name":"Hello Friends!","review_text":"I checked in at 3PM, and they instructed me to a parking garage which was 10 minutes away (that's your only long term option). When checking in, we noticed the windows would not open. I asked if they would open them, and they said they would get back to me. They never did, so I called again at 6PM. Again, they said they would look into it. Finally, at 8pm, I asked again, and they said the manager had gone home for the day and they didn't have the key. Mind you, it was very warm in Edinburgh and the room was very stuffy with no air flow. They brought me a coupe fans, which I had to leave on all night and were very loud.\n\nA. A Terrible nights sleep\nB. The hallway smells like paint\nC. There is no direct access to your room. You need 2 elevators and stairs to access!\nD. The tub was backed up so I was showing in a tub full of water.\nE. No local parking.\n\nDid I mention they tried to charge me for an additional night that I wasn't there?\n\nI advise anyone to choose a different hotel until they sort this mess out. ","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.6161893126315788,"sentiment_breakdown":[["I checked in at 3PM, and they instructed me to a parking garage which was 10 minutes away (that's your only long term option).",["positive",0.90296596]],["When checking in, we noticed the windows would not open.",["negative",0.0849956]],["I asked if they would open them, and they said they would get back to me.",["unknown",0.4027945]],["They never did, so I called again at 6PM.",["positive",0.9222913]],["Again, they said they would look into it.",["unknown",0.46863282]],["Finally, at 8pm, I asked again, and they said the manager had gone home for the day and they didn't have the key.",["unknown",0.54695284]],["Mind you, it was very warm in Edinburgh and the room was very stuffy with no air flow.",["positive",0.81093353]],["They brought me a coupe fans, which I had to leave on all night and were very loud.",["unknown",0.65604746]],["A.",["positive",0.9029977]],["A Terrible nights sleep B.",["negative",0.17047678]],["The hallway smells like paint C.",["unknown",0.6873514]],["There is no direct access to your room.",["negative",0.21281222]],["You need 2 elevators and stairs to access!",["unknown",0.75692093]],["D.",["positive",0.8411257]],["The tub was backed up so I was showing in a tub full of water.",["unknown",0.60532576]],["E.",["unknown",0.7431145]],["No local parking.",["unknown",0.74877274]],["Did I mention they tried to charge me for an additional night that I wasn't there?",["unknown",0.5811874]],["I advise anyone to choose a different hotel until they sort this mess out.",["unknown",0.6618978]]],"reviewer_fake_points":-10}


{"reviewer_id":"07C271EA4FD807F9A5008F6361B975D9","reviewer_name":"JMD750","review_text":"For years I have been coming to Edinburgh. Meaning that I basically know where I would like to stay ing this city. The location for this hotel is very good. Very nice staff. The concierge was especially helpful. Breakfast could be improved.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8227455166666666,"sentiment_breakdown":[["For years I have been coming to Edinburgh.",["positive",0.91043216]],["Meaning that I basically know where I would like to stay ing this city.",["unknown",0.33433512]],["The location for this hotel is very good.",["positive",0.91826934]],["Very nice staff.",["positive",0.96754384]],["The concierge was especially helpful.",["positive",0.91103184]],["Breakfast could be improved.",["positive",0.8948608]]],"reviewer_fake_points":10}


{"reviewer_id":"59CE69A8D26B5F1E01E1555C3D32E2AB","reviewer_name":"NeilAdaz","review_text":"Another great stay at the magnificent Principal hotel on George Street, Edinburgh. Great location in heart of city. Staff were fantastic and more than helpful. Rooms were fab. Vibrant and exclusive atmosphere. Had a great stay. Highly recommended. Back next year.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9078897075,"sentiment_breakdown":[["Another great stay at the magnificent Principal hotel on George Street, Edinburgh.",["unknown",0.7262605]],["Great location in heart of city.",["positive",0.95717686]],["Staff were fantastic and more than helpful.",["positive",0.9020126]],["Rooms were fab.",["positive",0.91782606]],["Vibrant and exclusive atmosphere.",["positive",0.9670806]],["Had a great stay.",["positive",0.9496612]],["Highly recommended.",["positive",0.9719801]],["Back next year.",["positive",0.87111974]]],"reviewer_fake_points":-20}


{"reviewer_id":"0480508259C1E95ACD1D4129F1A9782E","reviewer_name":"Philip Morton","review_text":"3rd and last day of our charity bike ride.what a lovely hotel to finish at when we arrived on our bikes 40 of us staff couldn’t of been more helpful.hotel situated on main drag of Edinburgh in prime location.breakfast next day was excellent.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.82178255,"sentiment_breakdown":[["3rd and last day of our charity bike ride.",["unknown",0.6053886]],["what a lovely hotel to finish at when we arrived on our bikes 40 of us staff couldn’t of been more helpful.",["positive",0.8185036]],["hotel situated on main drag of Edinburgh in prime location.",["positive",0.8804116]],["breakfast next day was excellent.",["positive",0.9828264]]],"reviewer_fake_points":50}

Review Count History
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