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Overview
  • How are reviewers describing this item?
    here, great, good, friendly and super.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 78 reviews as of our last analysis date on Aug 19 2017.
Reviews Summary

{"reviewer_id":"3FC7ED16ED15974CD290584BFFCCF38F","reviewer_name":"Winston G","review_text":"Truly a top notch property and some of the best hospitality I have ever experienced at a hotel / resort - this place is highly recommended!! The rooms were incredible and the a la carte buffet breakfast is included with the stay. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.97808837,"sentiment_breakdown":[["Truly a top notch property and some of the best hospitality I have ever experienced at a hotel / resort - this place is highly recommended!",["positive",0.9973406]],["The rooms were incredible and the a la carte buffet breakfast is included with the stay.",["positive",0.95883614]]],"reviewer_fake_points":20}


{"reviewer_id":"1F8B4A5660AA8A636E21B860322165F5","reviewer_name":"amit676","review_text":"What an amazing hotel really in every way! Can honestly say the most beautiful hotel I have ever stayed at! Rooms were fabulous and spacious. Food was sensational especially the Indonesian restaurant. Breakfast was whatever you wanted and the staff to be commended on just being the best! I was worried about the cost but one could understand it better once you have had the Alila Uluwatu experience. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.963073145,"sentiment_breakdown":[["What an amazing hotel really in every way!",["positive",0.97549045]],["Can honestly say the most beautiful hotel I have ever stayed at!",["positive",0.96278477]],["Rooms were fabulous and spacious.",["positive",0.9854835]],["Food was sensational especially the Indonesian restaurant.",["positive",0.8923905]],["Breakfast was whatever you wanted and the staff to be commended on just being the best!",["positive",0.97771955]],["I was worried about the cost but one could understand it better once you have had the Alila Uluwatu experience.",["positive",0.9845701]]],"reviewer_fake_points":40}


{"reviewer_id":"85BAC4F9AA528F1D0A0E71EAC4901441","reviewer_name":"John O","review_text":"I was eager to try out this Alila-brand that was just integrated into Hyatt and its World of Hyatt guest loyalty program.\n\nMade the booking on Hyatt's website. Hotel didn't make any contact prior to arrival such as email inquiring about the arrival time or any preferences that I may had as a top tier member of WoH.\n\nFirst question that I heard from Alila Uluwatu employee while he was offloading bags from the car whether I was checking out. I guess that he may have thought that I was just airing out my bags....\n\nThe lady who was then trying to check me had terrible English. I asked to speak with the Manager on Duty. She thought that I was asking for money? Cannot make this stuff up.\n\nFinally got the MoD who checked me in a s apologized that they are unable to provide an upgrade. Perfect start!\n\nThe villa itself was fine but shower pressure was terrible. Also, the internet quality was bad. I had to tether on the cellphone network at times to get work done.\n\nI cannot stand these properties that require your to use a buggy for everything. You end up waiting and waiting for all day long.\n\nNever again!","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.6074265264705881,"sentiment_breakdown":[["I was eager to try out this Alila-brand that was just integrated into Hyatt and its World of Hyatt guest loyalty program.",["positive",0.8390989]],["Made the booking on Hyatt's website.",["unknown",0.5580536]],["Hotel didn't make any contact prior to arrival such as email inquiring about the arrival time or any preferences that I may had as a top tier member of WoH.",["unknown",0.73902243]],["First question that I heard from Alila Uluwatu employee while he was offloading bags from the car whether I was checking out.",["positive",0.9066422]],["I guess that he may have thought that I was just airing out my bags.",["positive",0.907807]],["The lady who was then trying to check me had terrible English.",["unknown",0.30489847]],["I asked to speak with the Manager on Duty.",["unknown",0.66933507]],["She thought that I was asking for money?",["unknown",0.7355035]],["Cannot make this stuff up.",["unknown",0.5101501]],["Finally got the MoD who checked me in a s apologized that they are unable to provide an upgrade.",["negative",0.2660016]],["Perfect start!",["positive",0.9602064]],["The villa itself was fine but shower pressure was terrible.",["unknown",0.52482665]],["Also, the internet quality was bad.",["negative",0.14030884]],["I had to tether on the cellphone network at times to get work done.",["negative",0.07008031]],["I cannot stand these properties that require your to use a buggy for everything.",["unknown",0.7779021]],["You end up waiting and waiting for all day long.",["positive",0.88300645]],["Never again!",["unknown",0.53340733]]],"reviewer_fake_points":-70}


{"reviewer_id":"CD615AC580260577A2457DE31C63CCE4","reviewer_name":"The_Adventurers1234","review_text":"My husband and I and our adult daughter thought we'd take a well deserved break. Fortunately at minimal additional cost and the generous size of the single bedroom villa at Alila Uluwatu she had the largest bed (converted daybed) of any of us and there was plenty of room. The service, the accommodation, the standard, the decor, the services and facilities were divine.\nOne blemish however was a month or so out from our stay we were advised that the first weekend we were to be there, the entire hotel was to be booked out for a wedding, and that they would offer us a 3 bedroom villa on site however we could not have access to the public facilities. Then that offer was revoked when they realised that that offer was only made available to the 2 bedroom villas bookings (and we had booked a single bed villa). We were therefore advised that we would have to move to one of the other Alila hotels in Bali. It then took around 2 weeks to make alternate arrangements with another Alila Hotel and agree on a number of complimentary dinners, lunches and spa treatments to make up for our inconvenience. It was an acceptable arrangement, but not an overall generous one, given that this happened so close to our departure date which meant that prices of other hotels and their availability had gone up, so we had little choice. One other minor issue is the challenging operation of the luxury shower and the lighting.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.895876148888889,"sentiment_breakdown":[["My husband and I and our adult daughter thought we'd take a well deserved break.",["positive",0.9876561]],["Fortunately at minimal additional cost and the generous size of the single bedroom villa at Alila Uluwatu she had the largest bed (converted daybed) of any of us and there was plenty of room.",["positive",0.9605568]],["The service, the accommodation, the standard, the decor, the services and facilities were divine.",["positive",0.8832287]],["One blemish however was a month or so out from our stay we were advised that the first weekend we were to be there, the entire hotel was to be booked out for a wedding, and that they would offer us a 3 bedroom villa on site however we could not have access to the public facilities.",["unknown",0.6273713]],["Then that offer was revoked when they realised that that offer was only made available to the 2 bedroom villas bookings (and we had booked a single bed villa).",["positive",0.8865893]],["We were therefore advised that we would have to move to one of the other Alila hotels in Bali.",["positive",0.9173565]],["It then took around 2 weeks to make alternate arrangements with another Alila Hotel and agree on a number of complimentary dinners, lunches and spa treatments to make up for our inconvenience.",["positive",0.9800111]],["It was an acceptable arrangement, but not an overall generous one, given that this happened so close to our departure date which meant that prices of other hotels and their availability had gone up, so we had little choice.",["positive",0.9144083]],["One other minor issue is the challenging operation of the luxury shower and the lighting.",["positive",0.90570724]]],"reviewer_fake_points":-105}

Review Count History
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