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Overview
  • How are reviewers describing this item?
    clean, great, done, right and good.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 12 reviews as of our last analysis date on Aug 24 2017.
Reviews Summary

{"reviewer_id":"3198F21D849D42B8F842F6D1074DA576","reviewer_name":"Ben C","review_text":"This hotel is excellent - anyone thinking of going book it! The hotel grounds are pristine, food superb at the all the a la cartes - Sen Lin was our favourite this time - de-lish. Azul great for breakfast and lunch - not so much for dinner though - no buffet for dinner this stay, but I know and understand that the hotel was less busy when we stayed, so no real issue. My only criticism on this trip was a small handful of waiters (and I stress only a small handful) in Azul were not as friendly as the others, particularly at breakfast/ lunch time BUT this NO WAY interfered with the holiday. In general, though AZUL staff were great and attentive\n\nTalking of staff, some very special mentions and huge praise for these 3 legends.\n\n- The lovely Amy Alcala - thanks for organising the private beach BBQ- keep in touch\n- The man himself Santiago Marin - thanks for doing everything for us and for making us laugh all the time\n- Gerardo Bordoli - Great bloke, friendly always keeping an eye out for us. \n\nThese 3 people are an asset to your business. Keep hold of these guys\n\nFinally, how could I forget the Pool Side team\n\n- Alex, Tayde, Israel, Luis - fantastic service again and a real asset to the business, friendly and genuinely nice people.\n\nThe highlight of our holiday were the special 'catch of the day' events - it was unreal, fish caught and brought straight to the beach by a local fisherman team, crowds taking photos of the selection of fish, then weighed by the GV team, fisherman paid and then a big team of top chefs and other workers start the work, gutting, marinating and then straight onto the BBQ’s whilst a traditional Mexican band play music - What a fantastic experience. Food was amazing - I thank you all for that\n\nSee you again GV \n\nBen","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9084780411111111,"sentiment_breakdown":[["This hotel is excellent - anyone thinking of going book it!",["positive",0.9712252]],["The hotel grounds are pristine, food superb at the all the a la cartes - Sen Lin was our favourite this time - de-lish.",["positive",0.9878582]],["Azul great for breakfast and lunch - not so much for dinner though - no buffet for dinner this stay, but I know and understand that the hotel was less busy when we stayed, so no real issue.",["positive",0.8439685]],["My only criticism on this trip was a small handful of waiters (and I stress only a small handful) in Azul were not as friendly as the others, particularly at breakfast/ lunch time BUT this NO WAY interfered with the holiday.",["positive",0.87261057]],["In general, though AZUL staff were great and attentive Talking of staff, some very special mentions and huge praise for these 3 legends.",["positive",0.9076098]],["- The lovely Amy Alcala - thanks for organising the private beach BBQ- keep in touch - The man himself Santiago Marin - thanks for doing everything for us and for making us laugh all the time - Gerardo Bordoli - Great bloke, friendly always keeping an eye out for us.",["positive",0.96288073]],["These 3 people are an asset to your business.",["positive",0.79038185]],["Keep hold of these guys Finally, how could I forget the Pool Side team - Alex, Tayde, Israel, Luis - fantastic service again and a real asset to the business, friendly and genuinely nice people.",["positive",0.92917687]],["The highlight of our holiday were the special 'catch of the day' events - it was unreal, fish caught and brought straight to the beach by a local fisherman team, crowds taking photos of the selection of fish, then weighed by the GV team, fisherman paid and then a big team of top chefs and other workers start the work, gutting, marinating and then straight onto the BBQ’s whilst a traditional Mexican band play music - What a fantastic experience.",["positive",0.91059065]]],"reviewer_fake_points":-15}


{"reviewer_id":"4E9760E426DF9D3D6DD5F47577B75267","reviewer_name":"T Andrew","review_text":"This was the nicest all inclusive we have been to! Grand Velas lives up to it's name...everything is \"Grand\"! Big and beautiful spaces, restaurants and the rooms...twice the size of a standard room with a large balcony as well! Service was without question top notch! We loved our pool butler Israel so much that we literally sat in the same exact seats everyday just so we could have him! And speaking of the pool...the largest I've ever seen! While the beach was lovely, we didn't spend much time there...pretty shallow and no big waves to play in. The kids club looked like fun and they seem to do a great job of entertaining littles. Food was amazing everywhere we went as was the service! The only thing I wish was that all of the water sports were included. We will certainly return in the future!!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8546035266666668,"sentiment_breakdown":[["This was the nicest all inclusive we have been to!",["positive",0.9696707]],["Grand Velas lives up to it's name.",["positive",0.8429037]],["everything is \"Grand\"!",["positive",0.9392416]],["Big and beautiful spaces, restaurants and the rooms.",["positive",0.9857907]],["twice the size of a standard room with a large balcony as well!",["positive",0.8924731]],["Service was without question top notch!",["unknown",0.61849064]],["We loved our pool butler Israel so much that we literally sat in the same exact seats everyday just so we could have him!",["positive",0.9530146]],["And speaking of the pool.",["positive",0.8904103]],["the largest I've ever seen!",["unknown",0.6973733]],["While the beach was lovely, we didn't spend much time there.",["unknown",0.6985833]],["pretty shallow and no big waves to play in.",["positive",0.8323741]],["The kids club looked like fun and they seem to do a great job of entertaining littles.",["positive",0.9368028]],["Food was amazing everywhere we went as was the service!",["positive",0.94452703]],["The only thing I wish was that all of the water sports were included.",["positive",0.91033363]],["We will certainly return in the future!",["unknown",0.7070634]]],"reviewer_fake_points":35}


{"reviewer_id":"527E7F5274A1C3F139C2ADB7A10AD5CF","reviewer_name":"gprati7","review_text":"Amazing resort, with excellent food, service, and amenities. From the moment we arrived we were treated with exceptional service by the front staff. It continued after we met our personal concierge, Ariadna. Ariadna handled all of our requests, dinner reservations, excursions, and most importantly decorated our room for our daughters birthday. We didn't ask for the room decorations, Ariadna did it on her own and our daughter was surprised and so happy to see balloons with her favorite animal, along with a special cake of course. Thank you Ari for making everything on our vacation easy.\n\nThe restaurants on this resort are ridiculously good. Every restaurant we went to had excellent food as well as exceptional service. Special thanks to a few servers that stood out, like Rusel at Sen Lin, Fernando at Chaka, and Marco, Luciano, and Nora at the pool. Thank you for for the occasional chats and great service. You made our trip memorable!\n\n","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.933474510909091,"sentiment_breakdown":[["Amazing resort, with excellent food, service, and amenities.",["positive",0.9625555]],["From the moment we arrived we were treated with exceptional service by the front staff.",["positive",0.93216956]],["It continued after we met our personal concierge, Ariadna.",["unknown",0.7262605]],["Ariadna handled all of our requests, dinner reservations, excursions, and most importantly decorated our room for our daughters birthday.",["positive",0.9747976]],["We didn't ask for the room decorations, Ariadna did it on her own and our daughter was surprised and so happy to see balloons with her favorite animal, along with a special cake of course.",["positive",0.9109435]],["Thank you Ari for making everything on our vacation easy.",["positive",0.9871472]],["The restaurants on this resort are ridiculously good.",["positive",0.9277367]],["Every restaurant we went to had excellent food as well as exceptional service.",["positive",0.99600106]],["Special thanks to a few servers that stood out, like Rusel at Sen Lin, Fernando at Chaka, and Marco, Luciano, and Nora at the pool.",["positive",0.92818177]],["Thank you for for the occasional chats and great service.",["positive",0.976039]],["You made our trip memorable!",["positive",0.94638723]]],"reviewer_fake_points":40}


{"reviewer_id":"F319B651EAB6524EC96FAE51F6B15B6C","reviewer_name":"eggbarry","review_text":"Great trip for the whole family. Kids really enjoyed the pool and the kids clubs. They have a club for younger kids and older kids. The food was good especially for an all inclusive resort. Rooms were amazing. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9722661199999999,"sentiment_breakdown":[["Great trip for the whole family.",["positive",0.99004304]],["Kids really enjoyed the pool and the kids clubs.",["positive",0.96063006]],["They have a club for younger kids and older kids.",["positive",0.9581673]],["The food was good especially for an all inclusive resort.",["positive",0.9691199]],["Rooms were amazing.",["positive",0.9833703]]],"reviewer_fake_points":40}

Review Count History
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