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Overview
  • How are reviewers describing this item?
    rolled, thai, great, nice and good.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 27 reviews as of our last analysis date on Aug 8 2017.
Reviews Summary

{"reviewer_id":"C2B366D9DA9919F4A8E19EF63B60B2E1","reviewer_name":"ewskoczen","review_text":"Just returned from our one week stay at the Grand to celebrate our daughter and new husband’s honeymoon and my retirement! We were a group of 8 and can’t say enough about the service, food, staff and atmosphere at the Grand. My thanks to the Prestige Lounge staff for an easy check-in and departure, fantastic room accommodations and attention to all the details to make this an exceptional stay! Victor, our butler, was available at every turn of the corner and answered all of our questions and requests. At the Prestige Beach area, Humberto was ready and willing to accommodate our every request and set us up with a champagne toast! Although I’m failing to remember several names, the wait staff at each of the a la carte restaurants were outstanding in their service. Made some new friends and acquaintances at the pool and swim up bar ....entertainment staff was on top of their game.... Sha la la la to the bar! 🙂\nFortunately we won’t have to wait long for another exceptional experience as we are returning in October with two other couples for another week’s stay! \nEd and Wendy Skoczen","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.795736453,"sentiment_breakdown":[["Just returned from our one week stay at the Grand to celebrate our daughter and new husband’s honeymoon and my retirement!",["unknown",0.52956057]],["We were a group of 8 and can’t say enough about the service, food, staff and atmosphere at the Grand.",["unknown",0.7595992]],["My thanks to the Prestige Lounge staff for an easy check-in and departure, fantastic room accommodations and attention to all the details to make this an exceptional stay!",["positive",0.98876053]],["Victor, our butler, was available at every turn of the corner and answered all of our questions and requests.",["unknown",0.75953764]],["At the Prestige Beach area, Humberto was ready and willing to accommodate our every request and set us up with a champagne toast!",["positive",0.95643127]],["Although I’m failing to remember several names, the wait staff at each of the a la carte restaurants were outstanding in their service.",["unknown",0.7817958]],["Made some new friends and acquaintances at the pool and swim up bar .",["positive",0.91447407]],["entertainment staff was on top of their game.",["unknown",0.46884415]],["Sha la la la to the bar!",["positive",0.830443]],["🙂 Fortunately we won’t have to wait long for another exceptional experience as we are returning in October with two other couples for another week’s stay!",["positive",0.9679183]]],"reviewer_fake_points":-15}


{"reviewer_id":"56EB03F4F1F65D18F15D9DCA44EE3C0F","reviewer_name":"Ania93","review_text":"Over the years, I have stayed at the Iberostar Grand Paraiso around 12 times (twice this year already) and written several reviews of this resort. I have been coming over and over because I loved everything about this experience - from the beautiful beaches, wonderful accommodations, great food, friendly staff. I still love it and will return for sure, but maybe not so soon.. However, this time I was somewhat disappointed with how we were treated. This time, it was not only a romantic getaway for two, but we brought along my father. We did not get upgraded to the ocean front rooms even though the hotel was half empty and even though they upgraded several first-time couples from the Lindo to the Grand for free. This does not speak well about the Iberostar Grand awarding loyalty. \nThe food was great as always. The only difference was the lack of stone crab and king crab in the buffets, which used to to the Grand's staple but has been missing for the past year or so.\nWe had the greatest butler Ivan, who was very attentive, polite, and kind. Thank you Ivan for making our vacations great and special.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8138252663636365,"sentiment_breakdown":[["Over the years, I have stayed at the Iberostar Grand Paraiso around 12 times (twice this year already) and written several reviews of this resort.",["positive",0.91108626]],["I have been coming over and over because I loved everything about this experience - from the beautiful beaches, wonderful accommodations, great food, friendly staff.",["positive",0.97079754]],["I still love it and will return for sure, but maybe not so soon.",["unknown",0.76363254]],["However, this time I was somewhat disappointed with how we were treated.",["negative",0.27105448]],["This time, it was not only a romantic getaway for two, but we brought along my father.",["positive",0.9230408]],["We did not get upgraded to the ocean front rooms even though the hotel was half empty and even though they upgraded several first-time couples from the Lindo to the Grand for free.",["unknown",0.7519163]],["This does not speak well about the Iberostar Grand awarding loyalty.",["unknown",0.4944737]],["The food was great as always.",["positive",0.9806296]],["The only difference was the lack of stone crab and king crab in the buffets, which used to to the Grand's staple but has been missing for the past year or so.",["positive",0.97865754]],["We had the greatest butler Ivan, who was very attentive, polite, and kind.",["positive",0.9200571]],["Thank you Ivan for making our vacations great and special.",["positive",0.98673207]]],"reviewer_fake_points":-65}


{"reviewer_id":"FF9EC670F46FEB2DDA28A0560230169C","reviewer_name":"NorthStar38660735691","review_text":"This has to be the best resort we've ever stayed in. Everyone was so friendly \u0026 helpful. We didn't want for anything. I would like to give an excellent overall rating but we were extremely disappointed by the seaweed and the rocks in the water. The seaweed was so bad you couIdn't even get in the water. They were doing their best to clean it up but I think it was a little overwhelming. The beach was not like the pictures we saw online. However, if you don't care about a beach then this resort is the place to be!","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.6780741200000001,"sentiment_breakdown":[["This has to be the best resort we've ever stayed in.",["positive",0.9878902]],["Everyone was so friendly \u0026 helpful.",["positive",0.8793598]],["We didn't want for anything.",["unknown",0.5727623]],["I would like to give an excellent overall rating but we were extremely disappointed by the seaweed and the rocks in the water.",["negative",0.1768902]],["The seaweed was so bad you couIdn't even get in the water.",["positive",0.8357253]],["They were doing their best to clean it up but I think it was a little overwhelming.",["positive",0.9597838]],["The beach was not like the pictures we saw online.",["negative",0.16609003]],["However, if you don't care about a beach then this resort is the place to be!",["positive",0.84609133]]],"reviewer_fake_points":40}


{"reviewer_id":"A5B579A86B777AB79C92235A9C4BAD8E","reviewer_name":"Alan Green","review_text":"I really like everything about this hotel, but what keeps me coming back is the star friends. Oscar, Tsunami, Taylor, Adrian and Aaron really makes the day fun for those who wish to immerse themselves in their world. And they are always inviting. Looking forward to next year and I hope to see these cast of characters back.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9296382224999999,"sentiment_breakdown":[["I really like everything about this hotel, but what keeps me coming back is the star friends.",["positive",0.8490075]],["Oscar, Tsunami, Taylor, Adrian and Aaron really makes the day fun for those who wish to immerse themselves in their world.",["positive",0.98791295]],["And they are always inviting.",["positive",0.9497258]],["Looking forward to next year and I hope to see these cast of characters back.",["positive",0.93190664]]],"reviewer_fake_points":60}

Review Count History
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