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Overview
  • How are reviewers describing this item?
    dental, great, best, modern and done.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 298 reviews as of our last analysis date on Jul 31 2017.
Reviews Summary

{"reviewer_id":"7E3DB77C0B3E8B13C53AADE0B5AE6E18","reviewer_name":"jatraveler07","review_text":"The check was prompt, the desk clerk was very pleasant, and the room lights and AC were turned on ahead of my arrival. I was very surprised by the size of the suite and that it actually had true definition of a suite -- two separate rooms. The rooms were clean and very comfortable. The price was great, too.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9446528424999999,"sentiment_breakdown":[["The check was prompt, the desk clerk was very pleasant, and the room lights and AC were turned on ahead of my arrival.",["positive",0.93643737]],["I was very surprised by the size of the suite and that it actually had true definition of a suite -- two separate rooms.",["positive",0.9125954]],["The rooms were clean and very comfortable.",["positive",0.9819549]],["The price was great, too.",["positive",0.9476237]]],"reviewer_fake_points":-25}


{"reviewer_id":"940FB11690A16A3B83077056201B0E65","reviewer_name":"Melsie8915","review_text":"Had a great experience all the way from calling and booking, to checking in to leaving. \n\nEvelyn and the front desk is a SUPERSTAR! She was so kind on the phone, and was honestly the best customer experience I've had in years. She happened to be there on check in and was extremely accommodate to a few of our needs. She gave great recommendations for local spots to try and was just an all around great receptionist. \n\nThe hotel was perfect for our family's needs. The wheelchair room was perfect for my Grandmother who needs accessible things like a shower. We had this 2 bedroom suite along with a second room. \n\nHotel was clean enough, very comfortable, great space and seating for 6 of us. 4 slept in the suite and 2 slept in the other room. I personally slept on the pull out couch, which wasn't as bad as I had anticipated at all. Got a good nights rest. \n\nWould highly recommend to anyone looking for suite or long term accommodations that don't need to be right downtown Syracuse at all.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9412912446153846,"sentiment_breakdown":[["Had a great experience all the way from calling and booking, to checking in to leaving.",["unknown",0.77082527]],["Evelyn and the front desk is a SUPERSTAR!",["positive",0.9201417]],["She was so kind on the phone, and was honestly the best customer experience I've had in years.",["positive",0.9957041]],["She happened to be there on check in and was extremely accommodate to a few of our needs.",["positive",0.9472243]],["She gave great recommendations for local spots to try and was just an all around great receptionist.",["positive",0.9850181]],["The hotel was perfect for our family's needs.",["positive",0.97711736]],["The wheelchair room was perfect for my Grandmother who needs accessible things like a shower.",["positive",0.9913809]],["We had this 2 bedroom suite along with a second room.",["positive",0.9655435]],["Hotel was clean enough, very comfortable, great space and seating for 6 of us.",["positive",0.988191]],["4 slept in the suite and 2 slept in the other room.",["positive",0.95229775]],["I personally slept on the pull out couch, which wasn't as bad as I had anticipated at all.",["positive",0.8645728]],["Got a good nights rest.",["positive",0.88884366]],["Would highly recommend to anyone looking for suite or long term accommodations that don't need to be right downtown Syracuse at all.",["positive",0.98992574]]],"reviewer_fake_points":-30}


{"reviewer_id":"27E82A761BFD18D2A805F6D974283064","reviewer_name":"Ben M","review_text":"Our experience here was overall very good and we would return again. Rooms were comfortable with the exception of the couch, which was loud (squeaky) and not very comfortable. Customer service was excellent with the exception of an odd moment when I asked a question that only a manager could answer but instead of telling me the “bad news” themselves she whispered it to the front desk employee to tell me instead while hidden in a small back office behind the desk. Fitness room was small but very well air conditioned and with a good selection of equipment for the size. My mother enjoyed the outdoor pool. The breakfast was decent with hot waffles, cereal, baked goods, and very good coffee. So it was an overall very good experience but just with a few odd things.","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.7585574857142857,"sentiment_breakdown":[["Our experience here was overall very good and we would return again.",["unknown",0.3327966]],["Rooms were comfortable with the exception of the couch, which was loud (squeaky) and not very comfortable.",["unknown",0.34334975]],["Customer service was excellent with the exception of an odd moment when I asked a question that only a manager could answer but instead of telling me the “bad news” themselves she whispered it to the front desk employee to tell me instead while hidden in a small back office behind the desk.",["positive",0.8589274]],["Fitness room was small but very well air conditioned and with a good selection of equipment for the size.",["positive",0.9659366]],["My mother enjoyed the outdoor pool.",["positive",0.92753005]],["The breakfast was decent with hot waffles, cereal, baked goods, and very good coffee.",["positive",0.9949646]],["So it was an overall very good experience but just with a few odd things.",["positive",0.8863974]]],"reviewer_fake_points":40}


{"reviewer_id":"B1F2103EBD6938C7A6E9F43A5089123C","reviewer_name":"murphmarie","review_text":"We got a two queen bed suite for cheap. It had a full kitchen including a small dishwasher. We were able to bring our dogs with us. The breakfast was good and they even offered some food around dinner time. I would definitely stay again.","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.779669042,"sentiment_breakdown":[["We got a two queen bed suite for cheap.",["positive",0.8576177]],["It had a full kitchen including a small dishwasher.",["unknown",0.37400952]],["We were able to bring our dogs with us.",["positive",0.90990263]],["The breakfast was good and they even offered some food around dinner time.",["positive",0.98710686]],["I would definitely stay again.",["unknown",0.7697085]]],"reviewer_fake_points":-105}

Review Count History
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