reviewerid788C092FB063C55B424C2DC54C17AC95reviewernameDg TravelerreviewtextAs an avid traveler location is the most important thing I look for then room The location you cannot beat It is connected to the Prudential Center which has shops and restaurants The staff is very cold at the front desk Not friendly barely said two words when I checked in but this is mainly a business hotel so it’s expected The room and bathroom are very small but clean The beds were extra comfy Housekeeping staff knocked once then burst in my room without giving me a second to answer the door All in all a good experiencereviewrating30sentimentclasspositivesentimentresult08912695966666667sentimentbreakdownAs an avid traveler location is the most important thing I look for then roompositive094048196The location you cannot beatpositive0951016It is connected to the Prudential Center which has shops and restaurantspositive09584515The staff is very cold at the front deskunknown07531876Not friendly barely said two words when I checked in but this is mainly a business hotel so it’s expectedpositive096966684The room and bathroom are very small but cleanpositive09487374The beds were extra comfypositive093700117Housekeeping staff knocked once then burst in my room without giving me a second to answer the doorunknown0644902All in all a good experiencepositive09179819reviewerfakepoints20

reviewerid50BBFBC833D8D386C50ADBCF8AEAE5ECreviewernameDaniel TerceiroreviewtextGreat hotel with clean and comfortable rooms well located in Becks Bay The hotel is part of the Pudential Center complex with lots of dining options Boylston Street shopping district is right outside the hotel Good option if you are travelling to Boston for business tourism or to visit relatives at Harvard Universityreviewrating50sentimentclasspositivesentimentresult09096979825sentimentbreakdownGreat hotel with clean and comfortable rooms well located in Becks Baypositive09936645The hotel is part of the Pudential Center complex with lots of dining optionspositive097880447Boylston Street shopping district is right outside the hotelpositive08195395Good option if you are travelling to Boston for business tourism or to visit relatives at Harvard Universitypositive084678346reviewerfakepoints70

revieweridB1516A66C4551DB5C048720F68DCEEE1reviewernameSandra RreviewtextThe rooms are clean and spacious Staff is polite and accommodating Great view and large hot breakfast Attached to the Prudential bldg so easy to shop and play Easy access to the greenline and the offer valet servicereviewrating50sentimentclasspositivesentimentresult09762893199999999sentimentbreakdownThe rooms are clean and spaciouspositive098748535Staff is polite and accommodatingpositive09318608Great view and large hot breakfastpositive099617445Attached to the Prudential bldg so easy to shop and playpositive09810697Easy access to the greenline and the offer valet servicepositive09848563reviewerfakepoints20

revieweridC14B9C45A1190AB6493861A8BB763A2FreviewernameCase1096reviewtextThis property has no respect for your Marriott Loyalty I am a Marriott Ambassador and was stuck in some outdated room with a 10 minute walk and 2 elevators to get to the lounge Their front desk staff has no clue how to escalate issues Chu does not know when there is an issue and to get her manager The Rooms Controller should find a new job And security is a joke after I was blocked by high school kids from entering an elevator It took security several minutes to move them out of the way And the worst is management just sent me an apology email I was at the property for 5 days they could have called or stopped by my room for a personal apology for their multiple failures The room is dated and lacks modern amenities like USB ports The furniture is broken The AC unit is not climate control and is never the actual temperature you want When booking a room they do not disclose that your actual selection is in the old South Tower Being upfront and honest is a major problem at this hotel I will never stay at this property again I had several reservations in the future at this Sheraton I have canceled all of them and moved them to other Marriott properties in Bostonreviewrating10sentimentclassunknownsentimentresult05625459562499999sentimentbreakdownThis property has no respect for your Marriott Loyaltyunknown05742639I am a Marriott Ambassador and was stuck in some outdated room with a 10 minute walk and 2 elevators to get to the loungepositive09351719Their front desk staff has no clue how to escalate issues Chu does not know when there is an issue and to get her managerunknown056730616The Rooms Controller should find a new jobpositive0811803And security is a joke after I was blocked by high school kids from entering an elevatorunknown04283054It took security several minutes to move them out of the waypositive08040627And the worst is management just sent me an apology emailnegative008552439I was at the property for 5 days they could have called or stopped by my room for a personal apology for their multiple failuresunknown037267768The room is dated and lacks modern amenities like USB portspositive09089043The furniture is brokennegative007365894The AC unit is not climate control and is never the actual temperature you wantnegative024589562When booking a room they do not disclose that your actual selection is in the old South Towerunknown06173753Being upfront and honest is a major problem at this hotelpositive08195296I will never stay at this property againnegative009241186I had several reservations in the future at this Sheratonpositive08269554I have canceled all of them and moved them to other Marriott properties in Bostonpositive083688915reviewerfakepoints80