revieweridCB608591DC426705993BAE443AF34A55reviewernameLovejok2reviewtextdo not eat at this restaurantconditions and cleanliness is something to behold A long list of errors culminating in the most unsanitary of conditions within the gents toilets at this “premier establishment” in the heart of Cheltenham Deeply disappointed and fed up with substandard service coupled with skyhigh pricingreviewrating10sentimentclassunknownsentimentresult04554558925sentimentbreakdowndo not eat at this restaurantnegative029269093conditions and cleanliness is something to beholdpositive08768088A long list of errors culminating in the most unsanitary of conditions within the gents toilets at this “premier establishment” in the heart of Cheltenhamunknown06172518Deeply disappointed and fed up with substandard service coupled with skyhigh pricingnegative003507204reviewerfakepoints100

reviewerid63A0F1527BCE8FAE31837BFE6D7DB850reviewernameChelsea Adams 1reviewtextCame here with group off friends on Wednesday during Cheltenham race week To be met by rude and power mad security I asked if there was any tables available to be told “ are you stupid it’s race week” Only asked a question and that was the replynWe all just walked away A tip for no 131 hire security who are friendly and helpful like across the road at brassrie blanc where we went all weekreviewrating10sentimentclassunknownsentimentresult06342003633333333sentimentbreakdownCame here with group off friends on Wednesday during Cheltenham race weekpositive08227087To be met by rude and power mad securityunknown06406613I asked if there was any tables available to be told “ are you stupid it’s race week”unknown040473354Only asked a question and that was the replyunknown058478874We all just walked awayunknown04049052A tip for no 131 hire security who are friendly and helpful like across the road at brassrie blanc where we went all weekpositive09474047reviewerfakepoints40

revieweridF7DA7138D8ED5DB2E14E608ABA0EBB70reviewernameMetalgearmattreviewtextBooked a table for 7 people The service was appalling We understood it was a busy time but the waiters were rude unhelpful and got almost everything we ordered for drinks wrong The bill was over a £1000 which were expecting But for the amount we spent we expected a lot better service I would not recommend this restaurant reviewrating20sentimentclassunknownsentimentresult04323203766666666sentimentbreakdownBooked a table for 7 peoplepositive08385353The service was appallingnegative010532641We understood it was a busy time but the waiters were rude unhelpful and got almost everything we ordered for drinks wrongnegative026587233The bill was over a £1000 which were expectingunknown0689107But for the amount we spent we expected a lot better serviceunknown0661486I would not recommend this restaurantnegative003359522reviewerfakepoints105

revieweridBA4393B054ED8294C65F01B01ED91A21reviewernameBectheexplorerreviewtextI visited 131 for afternoon tea with a large group of friends The scones and cakes were both very nice but it was clear that the sandwiches had been made some time before they were served as the bread had begun to dry out The service up to this point had been good so so far it had been nice but nothing particularly special nOn being asked if Id like tea or coffee I requested peppermint tea which I was told would come at an additional cost as the afternoon tea allows only English breakfast tea of filter coffee So a bag of peppermint tea instead of breakfast tea and hot water no milk was an unacceptable request even though the afternoon tea menu states pot of tea or coffee of your choice Could not believe the stance even the duty manager took on firmly refusing to provide a simple pot of peppermint tea this for £20reviewrating10sentimentclasspositivesentimentresult08748926166666667sentimentbreakdownI visited 131 for afternoon tea with a large group of friendspositive09893399The scones and cakes were both very nice but it was clear that the sandwiches had been made some time before they were served as the bread had begun to dry outpositive0793648The service up to this point had been good so so far it had been nice but nothing particularly specialunknown07560596On being asked if Id like tea or coffee I requested peppermint tea which I was told would come at an additional cost as the afternoon tea allows only English breakfast tea of filter coffeepositive09950642So a bag of peppermint tea instead of breakfast tea and hot water no milk was an unacceptable request even though the afternoon tea menu states pot of tea or coffee of your choicepositive096375984Could not believe the stance even the duty manager took on firmly refusing to provide a simple pot of peppermint tea this for £20unknown075148416reviewerfakepoints15