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Overview
  • How are reviewers describing this item?
    here, great, delicious, italian and good.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 162 reviews as of our last analysis date on Aug 4 2017.
Reviews Summary

{"reviewer_id":"75FCB9C8E0D27C95EC0E41E981A4DFC2","reviewer_name":"Miguel G","review_text":"The Royal Begonia is a fantastic property. Amenities, Room Furnishings, Overall Feel. BUT- the service aspect still needs a lot of work at this property. Carrying the name „Luxury Collection“ it is indeed a luxurious feeling once you step in the property. I tested out almost every channel of the property with the Spa aside. Every single employee I came across definitely struggled to communicate a simple message across- from directions to taking food orders, to ask what’s on the menu and even what’s around the area. Being a westerner it will be extremely difficult to communicate at the resort without the assistance of an application to translate. Be aware that you will have this issue and do not expect 4 or 5-star level service. ","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.7342609862499999,"sentiment_breakdown":[["The Royal Begonia is a fantastic property.",["positive",0.95315546]],["Amenities, Room Furnishings, Overall Feel.",["positive",0.85680926]],["BUT- the service aspect still needs a lot of work at this property.",["unknown",0.4885503]],["Carrying the name „Luxury Collection“ it is indeed a luxurious feeling once you step in the property.",["positive",0.89234585]],["I tested out almost every channel of the property with the Spa aside.",["positive",0.9282658]],["Every single employee I came across definitely struggled to communicate a simple message across- from directions to taking food orders, to ask what’s on the menu and even what’s around the area.",["positive",0.86651486]],["Being a westerner it will be extremely difficult to communicate at the resort without the assistance of an application to translate.",["unknown",0.65671635]],["Be aware that you will have this issue and do not expect 4 or 5-star level service.",["negative",0.23173001]]],"reviewer_fake_points":-100}


{"reviewer_id":"212AE91971E15E1A76CA5BD480D417E4","reviewer_name":"Leo Z","review_text":"This my 3rd experience with the Luxury Collection and it has been the best one out of the 3 stays and it inspired me to read through the Luxury Collection booklets in the suite and looking try more locations down the road. \nThe staffs including managers are very considerate and caring. I was impressed by all the detail work and manners they have kept. \nThe location is perfect among the hotel circle there and I even took some aerial photos of this fantastic location with my drone. \nSurely will come back with family members in next vacation.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9515814920000001,"sentiment_breakdown":[["This my 3rd experience with the Luxury Collection and it has been the best one out of the 3 stays and it inspired me to read through the Luxury Collection booklets in the suite and looking try more locations down the road.",["positive",0.98878527]],["The staffs including managers are very considerate and caring.",["positive",0.94212526]],["I was impressed by all the detail work and manners they have kept.",["positive",0.94238603]],["The location is perfect among the hotel circle there and I even took some aerial photos of this fantastic location with my drone.",["positive",0.9802832]],["Surely will come back with family members in next vacation.",["positive",0.9043277]]],"reviewer_fake_points":-25}


{"reviewer_id":"778057BFF1D11CB11CBA9D41FB818927","reviewer_name":"VictoriyaAzimova","review_text":"Stayed at the Royal Begonia with family for a long period. Beautiful hotel with wonderful gardens and big swimming pool! \nExcellent staff! Guys are so professional and helpful. Especially concierge and front office teams! \nWish you all the best! Definitely will stay again if will get a chance. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9589332514285714,"sentiment_breakdown":[["Stayed at the Royal Begonia with family for a long period.",["positive",0.924527]],["Beautiful hotel with wonderful gardens and big swimming pool!",["positive",0.994467]],["Excellent staff!",["positive",0.95828974]],["Guys are so professional and helpful.",["positive",0.92756236]],["Especially concierge and front office teams!",["positive",0.96318156]],["Wish you all the best!",["positive",0.97892696]],["Definitely will stay again if will get a chance.",["positive",0.96557814]]],"reviewer_fake_points":15}


{"reviewer_id":"F5D2EE5FF63A2DEA5E8963D12DACE720","reviewer_name":"Lars Ruecker","review_text":"Coming from Hong Kong and had a great mini vacation at the Royal Begonia. Room was huge and clean. The breakfast suitable for westerners and with sufficient variety. Dinner a la carte was decent. Must try is their seafood curry, huge portion for the whole family. They had a semi dinner buffet with nice BBQ section. Club lounge at the lobby lounge was good with some snacks and drinks. \nReally liked the garden and the pool. Sea was pretty rough, it's not recommended to swim at the beach due to big waves. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.89610229,"sentiment_breakdown":[["Coming from Hong Kong and had a great mini vacation at the Royal Begonia.",["positive",0.8018226]],["Room was huge and clean.",["positive",0.9087398]],["The breakfast suitable for westerners and with sufficient variety.",["positive",0.9644323]],["Dinner a la carte was decent.",["positive",0.9309752]],["Must try is their seafood curry, huge portion for the whole family.",["positive",0.95590615]],["They had a semi dinner buffet with nice BBQ section.",["positive",0.9596113]],["Club lounge at the lobby lounge was good with some snacks and drinks.",["positive",0.98930526]],["Really liked the garden and the pool.",["positive",0.9542882]],["Sea was pretty rough, it's not recommended to swim at the beach due to big waves.",["unknown",0.5998398]]],"reviewer_fake_points":15}

Review Count History
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