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Overview
  • How are reviewers describing this item?
    professional, great, able, best and down.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 43 reviews as of our last analysis date on Aug 3 2017.
Reviews Summary

{"reviewer_id":"BFE4BC7CB6068B6B83A6E19684DAD1A7","reviewer_name":"Falove","review_text":"Love CHIC so much fun plenty to do. Diamond club a must do. Hope you get the best butler ever Thomas so respectful hard working and treats you like family ❤️ Food is delicious plenty of choice to pick from. Night and pool entertainment are so much fun never a dull moment great live band. Only bad terrible thing is the drinks alcohol is really water down we bought our own and problem solve. We’re definitely coming back","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.909312014,"sentiment_breakdown":[["Love CHIC so much fun plenty to do.",["positive",0.9913215]],["Diamond club a must do.",["positive",0.92815816]],["Hope you get the best butler ever Thomas so respectful hard working and treats you like family ❤️ Food is delicious plenty of choice to pick from.",["positive",0.98893005]],["Night and pool entertainment are so much fun never a dull moment great live band.",["positive",0.9644415]],["Only bad terrible thing is the drinks alcohol is really water down we bought our own and problem solve.",["unknown",0.67370886]]],"reviewer_fake_points":10}


{"reviewer_id":"AA6A3868CAB2E21AD7211D7C8EE2FF1D","reviewer_name":"katymaeflower","review_text":"I booked a Junior Luxury Suite. When we arrived, we discovered that the couples we were traveling with had booked Diamond Club so we paid an additional $370 at checkin to upgrade the food/drink package but not the room. We were told the rooms were the same as our friend’s rooms but the location was different. On our first night, our air conditioning was not cooling. The front desk sent a very accommodating, friendly man named Jayzee to move us. After moving 3 times and the a/c not being adequate in any of the 4 rooms, we settled on one because we were exhausted from traveling all day and it was after midnight. We asked if we could move to a standard room the next day but were told we could not downgrade even if I wasn’t requesting a refund because I might leave a bad review. LOL I am leaving a bad review! Our goal was not a refund but to have decent a/c and move closer to our friends. We were in building 9. The exterior pathway lights were not working for 4 of the nights we were there. They finally fixed them our last night. It was so dark going to our room at night and the stairway lights were so dim we used our cell phones to see. Very dangerous. Our bathroom door was so swollen it would not close and the mini fridge was rusty. The food was mediocre at best but the premium drinks were a joke. The liquor in those bottles was not what was on the label. It tasted like cheap, bottom shelf liquor. Very disappointing, especially since we paid $370 for “premium”. In addition, for me and my husband, there was no escape from the heat since our room was never cool and the majority of the restaurants and the lobby bar are not air conditioned. On the plus side, we loved our butler Omar. He was helpful and seemed to care. Butler JJ was also friendly. Most of the staff was friendly except for the front desk staff the night we moved several times. He lost his patience but I don’t know his name. The beach was beautiful and the resort grounds were nice. I am not a fan at all of all- inclusive resort packages but there is really nowhere to go to eat or for nightly entertainment outside of the resort. All said, I would not come back and would not recommend.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.7084938039285714,"sentiment_breakdown":[["I booked a Junior Luxury Suite.",["positive",0.89945596]],["When we arrived, we discovered that the couples we were traveling with had booked Diamond Club so we paid an additional $370 at checkin to upgrade the food/drink package but not the room.",["unknown",0.6788633]],["We were told the rooms were the same as our friend’s rooms but the location was different.",["positive",0.8762193]],["On our first night, our air conditioning was not cooling.",["unknown",0.44330645]],["The front desk sent a very accommodating, friendly man named Jayzee to move us.",["positive",0.9010732]],["After moving 3 times and the a/c not being adequate in any of the 4 rooms, we settled on one because we were exhausted from traveling all day and it was after midnight.",["positive",0.92421]],["We asked if we could move to a standard room the next day but were told we could not downgrade even if I wasn’t requesting a refund because I might leave a bad review.",["unknown",0.3687448]],["LOL I am leaving a bad review!",["unknown",0.6220037]],["Our goal was not a refund but to have decent a/c and move closer to our friends.",["unknown",0.571704]],["We were in building 9.",["positive",0.8323591]],["The exterior pathway lights were not working for 4 of the nights we were there.",["negative",0.03267496]],["They finally fixed them our last night.",["positive",0.82641304]],["It was so dark going to our room at night and the stairway lights were so dim we used our cell phones to see.",["unknown",0.63134617]],["Very dangerous.",["negative",0.1086086]],["Our bathroom door was so swollen it would not close and the mini fridge was rusty.",["positive",0.83817357]],["The food was mediocre at best but the premium drinks were a joke.",["unknown",0.7864533]],["The liquor in those bottles was not what was on the label.",["unknown",0.6913367]],["It tasted like cheap, bottom shelf liquor.",["positive",0.7912542]],["Very disappointing, especially since we paid $370 for “premium”.",["positive",0.9122057]],["In addition, for me and my husband, there was no escape from the heat since our room was never cool and the majority of the restaurants and the lobby bar are not air conditioned.",["unknown",0.64330655]],["On the plus side, we loved our butler Omar.",["positive",0.95127195]],["He was helpful and seemed to care.",["positive",0.95976216]],["Butler JJ was also friendly.",["positive",0.9144691]],["Most of the staff was friendly except for the front desk staff the night we moved several times.",["positive",0.90321857]],["He lost his patience but I don’t know his name.",["positive",0.93635094]],["The beach was beautiful and the resort grounds were nice.",["positive",0.95592314]],["I am not a fan at all of all- inclusive resort packages but there is really nowhere to go to eat or for nightly entertainment outside of the resort.",["unknown",0.7722563]],["All said, I would not come back and would not recommend.",["negative",0.06486175]]],"reviewer_fake_points":15}


{"reviewer_id":"28D5A3BCFE1D23D017A1DAB5CF5DE23E","reviewer_name":"Sirena D","review_text":"Awesome service the rooms are beautiful staff is fabulous lots of activities aqua zumba aqua spinning aerobics. Jcarlos and lvonne are wonderful drinks shows all inclusive pools weather spa gym buffet","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.98823524,"sentiment_breakdown":[["Awesome service the rooms are beautiful staff is fabulous lots of activities aqua zumba aqua spinning aerobics.",["positive",0.98823524]]],"reviewer_fake_points":40}


{"reviewer_id":"1478414D50F7C45263651AC1F8A52967","reviewer_name":"Meivis J","review_text":"Excellent food, drinks and service beautiful resort good service good staff entertainment excellent many shows and games all day thanks gays for make ower vacation time caramelo, Angela, camello, frank anaconda, black panther,chikibaby thank you for making great time here.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9835534,"sentiment_breakdown":[["Excellent food, drinks and service beautiful resort good service good staff entertainment excellent many shows and games all day thanks gays for make ower vacation time caramelo, Angela, camello, frank anaconda, black panther,chikibaby thank you for making great time here.",["positive",0.9835534]]],"reviewer_fake_points":40}

Review Count History
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