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Overview
  • How are reviewers describing this item?
    great, good, cheap, roast and little.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 25 reviews as of our last analysis date on Aug 3 2017.
Reviews Summary

{"reviewer_id":"15EC9E3B37BEA5A079C0B3CD7228D7EB","reviewer_name":"NorthStar05320054254","review_text":"I was satisfied with the hotel. Staff were friendly. The room was comfortabl and all the services expected of a 4 star hotel (coffee machine and kettle) were provided. \nThe only thing that could be improved are the mattresses. ","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8534931375,"sentiment_breakdown":[["I was satisfied with the hotel.",["positive",0.9518802]],["Staff were friendly.",["positive",0.834697]],["The room was comfortabl and all the services expected of a 4 star hotel (coffee machine and kettle) were provided.",["unknown",0.7803727]],["The only thing that could be improved are the mattresses.",["positive",0.84702265]]],"reviewer_fake_points":60}


{"reviewer_id":"36320B9A14BED01085FDA6E8173652CE","reviewer_name":"ddaruich","review_text":"Rude service and lack of hospitality. Our AC stopped working one night and I informed the front desk the following morning. After waking all day, we come back and find that it is still not working. The front desk person says she checked that the AC in the hotel was working. I said the problem is not in the hotel at large, it is in our room. Then she said her colleague checked. After a while it was clear that either she was lying or whoever checked had no clue what they were doing. On top of this they would have no maintenance available for 2 more days, making three nights without AC in the summer. So this could be a great hotel, but if you happen to have any issues don't expect them to solve them 3 out of 7 nights a week.\n\nHaving paid 300 euros a night, I expected some solutions, compensation or sympathy at least. I received none, no help, no refunds. They could have called a backup maintenance person, but they did not. They could have offered us a fan, but they did not. They could have offered some sympathy or apologies even, but they did not. Only very rude responses. I understand you can be fully booked, but if you run a 4 star hotel you should be able to fix things everyday. And you should make an effort to make your guests happy. All the front desk person said was \"if you find another hotel and want to check out, you can do so.\" Being a weekend in the summer (so hard to find last-minute hotel alternatives) and our honeymoon trip, I would have expected more from people in the hospitality business.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.6523002052631581,"sentiment_breakdown":[["Rude service and lack of hospitality.",["unknown",0.33083907]],["Our AC stopped working one night and I informed the front desk the following morning.",["unknown",0.6624782]],["After waking all day, we come back and find that it is still not working.",["negative",0.19487667]],["The front desk person says she checked that the AC in the hotel was working.",["unknown",0.73171514]],["I said the problem is not in the hotel at large, it is in our room.",["positive",0.9314143]],["Then she said her colleague checked.",["unknown",0.6969834]],["After a while it was clear that either she was lying or whoever checked had no clue what they were doing.",["unknown",0.6613427]],["On top of this they would have no maintenance available for 2 more days, making three nights without AC in the summer.",["positive",0.9591281]],["So this could be a great hotel, but if you happen to have any issues don't expect them to solve them 3 out of 7 nights a week.",["positive",0.866598]],["Having paid 300 euros a night, I expected some solutions, compensation or sympathy at least.",["unknown",0.75640684]],["I received none, no help, no refunds.",["unknown",0.34262392]],["They could have called a backup maintenance person, but they did not.",["unknown",0.5541218]],["They could have offered us a fan, but they did not.",["unknown",0.5541218]],["They could have offered some sympathy or apologies even, but they did not.",["unknown",0.5541218]],["Only very rude responses.",["unknown",0.31353372]],["I understand you can be fully booked, but if you run a 4 star hotel you should be able to fix things everyday.",["unknown",0.6400707]],["And you should make an effort to make your guests happy.",["positive",0.86050224]],["All the front desk person said was \"if you find another hotel and want to check out, you can do so.",["positive",0.8416331]],["\" Being a weekend in the summer (so hard to find last-minute hotel alternatives) and our honeymoon trip, I would have expected more from people in the hospitality business.",["positive",0.9411924]]],"reviewer_fake_points":40}


{"reviewer_id":"51BC6772B10B3A0A11D7B825AEAE9F45","reviewer_name":"NikkiBuce","review_text":"we checked in, which a about 25 minutes. We get to our room and realize the shower is in the bedroom. Super weird.\n\nThis hotel is only for couples that are super comfortable with no privacy. Shower was in the bedroom and bathroom is right next to it all and no privacy there either. \n\nThe first night we were there, they told us the AC in our room was broken. The next morning we found out our friends in another room’s AC was broken, too. Seems like the whole hotel’s AC is broken. It’s summer and no AC. \n\nthey told us it should be fixed the next night. I will up this post as things unfold.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.6824770672727273,"sentiment_breakdown":[["we checked in, which a about 25 minutes.",["positive",0.8778451]],["We get to our room and realize the shower is in the bedroom.",["positive",0.93837166]],["Super weird.",["negative",0.2766553]],["This hotel is only for couples that are super comfortable with no privacy.",["positive",0.89915526]],["Shower was in the bedroom and bathroom is right next to it all and no privacy there either.",["positive",0.9256402]],["The first night we were there, they told us the AC in our room was broken.",["negative",0.28154796]],["The next morning we found out our friends in another room’s AC was broken, too.",["positive",0.9476237]],["Seems like the whole hotel’s AC is broken.",["unknown",0.3986596]],["It’s summer and no AC.",["unknown",0.7536569]],["they told us it should be fixed the next night.",["negative",0.2733151]],["I will up this post as things unfold.",["positive",0.93477696]]],"reviewer_fake_points":20}


{"reviewer_id":"ADAF0A2B4C54C0621E273D7B073F5C2D","reviewer_name":"EllenFitzpatrick","review_text":"After spending hours looking for the best area and hotel to stay in for our 3 day trip to Paris we came across this lovely hotel. The hotel is gorgeously decorated and everything we could have wanted and more. The rooms were big and clean, we had complimentary macaroons and drinks in our room and the location was perfect. We were 5 minutes walk away from two train/metro stations which took us to all the main attractions and an easy route to the airport. The hotel is right in the middle of plenty of cafes, bars and restaurants but I always felt incrediably safe. It is also 10 mins walk from Notre Dame and Saint Chapelle. The rooms were cleaned daily and the staff helpful. Would definitely recommend if visiting Paris. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9147809575,"sentiment_breakdown":[["After spending hours looking for the best area and hotel to stay in for our 3 day trip to Paris we came across this lovely hotel.",["positive",0.9917459]],["The hotel is gorgeously decorated and everything we could have wanted and more.",["positive",0.845653]],["The rooms were big and clean, we had complimentary macaroons and drinks in our room and the location was perfect.",["positive",0.9762725]],["We were 5 minutes walk away from two train/metro stations which took us to all the main attractions and an easy route to the airport.",["positive",0.9783895]],["The hotel is right in the middle of plenty of cafes, bars and restaurants but I always felt incrediably safe.",["positive",0.98410934]],["It is also 10 mins walk from Notre Dame and Saint Chapelle.",["unknown",0.60570574]],["The rooms were cleaned daily and the staff helpful.",["positive",0.96264654]],["Would definitely recommend if visiting Paris.",["positive",0.97372514]]],"reviewer_fake_points":-70}

Review Count History
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