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Overview
  • How are reviewers describing this item?
    color, cut, great, beautiful and best.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 15 reviews as of our last analysis date on Aug 23 2017.
Reviews Summary

{"reviewer_id":"90E7A0AB9F851B4EE23C28FB43734121","reviewer_name":"Felgonz88","review_text":"From the friendly staff to the well-kept grounds to clean rooms and Facilities the beautiful pool and gorgeous Beach everything that this property did was an act of overachievement. Well done.. Well done","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9360877000000001,"sentiment_breakdown":[["From the friendly staff to the well-kept grounds to clean rooms and Facilities the beautiful pool and gorgeous Beach everything that this property did was an act of overachievement.",["positive",0.9492146]],["Well done.",["positive",0.9229608]]],"reviewer_fake_points":40}


{"reviewer_id":"6884DB14E6F8C61E208FAACB7FE58C91","reviewer_name":"Dream22532366303","review_text":"This is our third time at the Privilege Alexus, it has gotten better,every time. The staff is great, the amenities are wonderful, beach is clean and not crowded, massages on beach are excellent, the food is great, we are already planning our next trip to this resort","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.81776005,"sentiment_breakdown":[["This is our third time at the Privilege Alexus, it has gotten better,every time.",["positive",0.81776005]]],"reviewer_fake_points":40}


{"reviewer_id":"9D7DA36E9355E4EEEA60DD1E2E762E78","reviewer_name":"DH77","review_text":"We stayed at this resort July 30th-Aug 3rd. I wanted to write the review while everything is fresh in my mind. We originally booked this resort back in 2017 for my birthday and had to change because of a hurricane. So, this year we decided to actually go. We traveled with another couple as well.\nCheck in:\nCheck in was not bad, we waited a few minutes because there was only one check in person. But the wait was not long. While we waited someone brought us cool mint scented towels and champagne(brut). Eventually we went through the check in process and were on our way. I'd give it 4/5\nRooms:\nWe stayed in the presidential suite and our friends stayed in the honeymoon suite. Our room was everything you could want in a room. We were in 633 which is the building where the Satay restaurant is located. We had amazing views from our two balconies. There was just 2 of us in the room, so it was huge for just us, but it was an amazing room. We loved the pool on the balcony overlooking the beach. I got in that pool every morning that I was there. I'd give the room a 5/5\nFood:\nHere's where the resort lost a number of stars for me. At check in, they had us fill out an allergies card. On the card we told them that I am allergic to shellfish.(anaphylaxis type) And I've had this allergy most of my life, so I'm pretty good at managing what I eat in places. Well, we go to the beach club and they are cooking prawns in a pan on the grill. I think to myself, oh, that's good, at least it's not with the other food. The person in front of my gets some prawns. I then ask for some grilled chicken, and the server uses the exact tongs that he just handled the prawns with (that still has bits of shrimp on them) to pick up my chicken. Honestly, even without knowing my allergy, that's just food service 101. You should not be using the same tongs for fish and chicken. I walked away. Why even have people fill out a card if it's not going to matter in how you handle things? \nOutside of that, the resort has only 2 restaurants, the Satay restaurant which is Japanese type restaurant and the buffet restaurant.\nWe did order room service twice and the food was very good. We got the marinated wings which they also have at the pool grill around lunch time. Overall the food was ok. But eating off the resort was better. I'd give it 3/5.\nService:\nHere's where this resort could never truly be considered a 5 star or even 4 star resort. The service here is awful! I have been to numerous all-inclusive's in the Caribbean and in mexico and this place is the worst on service. we sat out at the beach and if we didn't catch someone walking by to ask for a drink or food or anything, we didn't get it. There were never a lot of people anywhere on the resort, but we still had to harass them for the little things that at other resorts we would have gotten before we even thought about it. I'm not sure if they would have like for us to pre-tip for them to be attentive, but in my world, you have to do something in order to get a tip. (And we always tip our people at the resorts we stay in, but this place was ...)\nWe would more than likely not stay at this resort again. I've just never been at a resort where the service was a lassez faire as this place, but I'm not interested in getting it again. Obviously I'd give the service a 0/5.\n\nTips for the Beach/Island:\nThe beach is amazing. It is also public, so you don't have to stay at this resort to go to that amazing beach. And MAKE SURE YOU RENT A GOLF CART!!! We had the most amazing time touring the island. You don't need a tour guide. There's only one road that takes you around the whole island. Check out punta sur, oh and go to el capiten dulche, they have amazing food and a pool on the beach. \nOverall we had an amazing time, but it really wasn't because of the resort.","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.7972578376923077,"sentiment_breakdown":[["We stayed at this resort July 30th-Aug 3rd.",["positive",0.85766286]],["I wanted to write the review while everything is fresh in my mind.",["positive",0.9462697]],["We originally booked this resort back in 2017 for my birthday and had to change because of a hurricane.",["positive",0.81321096]],["So, this year we decided to actually go.",["positive",0.9462083]],["We traveled with another couple as well.",["positive",0.93193996]],["Check in: Check in was not bad, we waited a few minutes because there was only one check in person.",["unknown",0.5893118]],["But the wait was not long.",["unknown",0.7300757]],["While we waited someone brought us cool mint scented towels and champagne(brut).",["positive",0.90454036]],["Eventually we went through the check in process and were on our way.",["positive",0.886579]],["I'd give it 4/5 Rooms: We stayed in the presidential suite and our friends stayed in the honeymoon suite.",["positive",0.98017853]],["Our room was everything you could want in a room.",["positive",0.9424499]],["We were in 633 which is the building where the Satay restaurant is located.",["positive",0.9104042]],["We had amazing views from our two balconies.",["positive",0.94486576]],["There was just 2 of us in the room, so it was huge for just us, but it was an amazing room.",["positive",0.9556869]],["We loved the pool on the balcony overlooking the beach.",["positive",0.9796694]],["I got in that pool every morning that I was there.",["positive",0.9245315]],["I'd give the room a 5/5 Food: Here's where the resort lost a number of stars for me.",["positive",0.96714425]],["At check in, they had us fill out an allergies card.",["unknown",0.6689388]],["On the card we told them that I am allergic to shellfish.",["unknown",0.42581627]],["(anaphylaxis type) And I've had this allergy most of my life, so I'm pretty good at managing what I eat in places.",["positive",0.9337399]],["Well, we go to the beach club and they are cooking prawns in a pan on the grill.",["positive",0.9878351]],["I think to myself, oh, that's good, at least it's not with the other food.",["positive",0.90647316]],["The person in front of my gets some prawns.",["positive",0.8839413]],["I then ask for some grilled chicken, and the server uses the exact tongs that he just handled the prawns with (that still has bits of shrimp on them) to pick up my chicken.",["positive",0.9014289]],["Honestly, even without knowing my allergy, that's just food service 101.",["positive",0.8008048]],["You should not be using the same tongs for fish and chicken.",["positive",0.89620346]],["I walked away.",["unknown",0.5620773]],["Why even have people fill out a card if it's not going to matter in how you handle things?",["unknown",0.7471819]],["Outside of that, the resort has only 2 restaurants, the Satay restaurant which is Japanese type restaurant and the buffet restaurant.",["positive",0.92309904]],["We did order room service twice and the food was very good.",["positive",0.9555174]],["We got the marinated wings which they also have at the pool grill around lunch time.",["positive",0.91742927]],["Overall the food was ok.",["unknown",0.76329017]],["But eating off the resort was better.",["positive",0.8725048]],["I'd give it 3/5.",["unknown",0.7272714]],["Service: Here's where this resort could never truly be considered a 5 star or even 4 star resort.",["negative",0.22344722]],["The service here is awful!",["negative",0.05365683]],["I have been to numerous all-inclusive's in the Caribbean and in mexico and this place is the worst on service.",["negative",0.03405225]],["we sat out at the beach and if we didn't catch someone walking by to ask for a drink or food or anything, we didn't get it.",["unknown",0.43814012]],["There were never a lot of people anywhere on the resort, but we still had to harass them for the little things that at other resorts we would have gotten before we even thought about it.",["positive",0.92323977]],["I'm not sure if they would have like for us to pre-tip for them to be attentive, but in my world, you have to do something in order to get a tip.",["unknown",0.77384275]],["(And we always tip our people at the resorts we stay in, but this place was .",["positive",0.8743494]],[") We would more than likely not stay at this resort again.",["unknown",0.6053383]],["I've just never been at a resort where the service was a lassez faire as this place, but I'm not interested in getting it again.",["positive",0.8323569]],["Obviously I'd give the service a 0/5.",["unknown",0.55110776]],["Tips for the Beach/Island: The beach is amazing.",["positive",0.9776318]],["It is also public, so you don't have to stay at this resort to go to that amazing beach.",["positive",0.97959065]],["And MAKE SURE YOU RENT A GOLF CART!",["positive",0.9538927]],["We had the most amazing time touring the island.",["positive",0.92663795]],["You don't need a tour guide.",["positive",0.8426926]],["There's only one road that takes you around the whole island.",["unknown",0.7399763]],["Check out punta sur, oh and go to el capiten dulche, they have amazing food and a pool on the beach.",["positive",0.98790294]],["Overall we had an amazing time, but it really wasn't because of the resort.",["unknown",0.65526927]]],"reviewer_fake_points":-95}


{"reviewer_id":"DD87F0A88A24F5BABADCD2053CDD656E","reviewer_name":"This Guy","review_text":"The rooms, service and location are amazing. I've stayed here several times and have never had a bad experience. Even with the prices constantly going up I wouldn't hesitate to recommend this hotel as there isn't anything else like it on the island. Sadly, they stopped allowing children to stay here, so I'll have to stay elsewhere for the next several years. If you're looking for an adults only place to stay, this is it.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9192993020000001,"sentiment_breakdown":[["The rooms, service and location are amazing.",["positive",0.9556703]],["I've stayed here several times and have never had a bad experience.",["positive",0.944226]],["Even with the prices constantly going up I wouldn't hesitate to recommend this hotel as there isn't anything else like it on the island.",["positive",0.9456913]],["Sadly, they stopped allowing children to stay here, so I'll have to stay elsewhere for the next several years.",["positive",0.82549965]],["If you're looking for an adults only place to stay, this is it.",["positive",0.92540926]]],"reviewer_fake_points":20}

Review Count History
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