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Overview
  • How are reviewers describing this item?
    financial, valuable, abusive, involved and important.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 3 reviews as of our last analysis date on Aug 18 2017.
Reviews Summary

{"reviewer_id":"BC2BFBDA323BA23E9D29FA53326B40FA","reviewer_name":"Susan P","review_text":"The spa at raffles in siem reap was excellent - massages were superb - the staff was attentive, professional and competent. A must after a long day of touring the Temples in Siem Reap!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.960249275,"sentiment_breakdown":[["The spa at raffles in siem reap was excellent - massages were superb - the staff was attentive, professional and competent.",["positive",0.96915215]],["A must after a long day of touring the Temples in Siem Reap!",["positive",0.9513464]]],"reviewer_fake_points":80}


{"reviewer_id":"A7B73413C7231BD2B0F047D372E6FBE3","reviewer_name":"Robin Hedges","review_text":"This is a really good spa attached to the Raffles hotel. The staff are wonderful, headed by the lovely spa manager Reaksmey. Clean rooms, expert massage, big variety of treatments all of which are excellent. Try and have at least one a week. Definitely worth the money.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9471527439999999,"sentiment_breakdown":[["This is a really good spa attached to the Raffles hotel.",["positive",0.9787139]],["The staff are wonderful, headed by the lovely spa manager Reaksmey.",["positive",0.8886123]],["Clean rooms, expert massage, big variety of treatments all of which are excellent.",["positive",0.99189126]],["Try and have at least one a week.",["positive",0.8992396]],["Definitely worth the money.",["positive",0.97730666]]],"reviewer_fake_points":40}


{"reviewer_id":"6487370E9BB77B0E15B1B1F56FDA1170","reviewer_name":"buck_stephen","review_text":"We pre-booked from London in advance a New Years Day massage at the Raffles Hotel Spa. I looked up the rooms, but they were more than we wanted to pay for a long trip away, and anyway they had no availability, so we came for the day, had a massage at noon, then stayed to order lunch by the pool and relax, as well as using the sauna, steam and Spa facilities. Email communication when booking was fast and professional. The massages were AMAZING (90 minute Khmer treatment) and similar to prices we would pay at home. Lunch was expensive (pool side beef-burger and coke etc) but good and service was what usually goes with paying higher prices for things in Asia. For us, we concluded that if we were to have stayed, the overall atmosphere was alittle 'flat, dull and uninteresting' as well as a modern building that was not that 'beautiful' on the eye compared to what else you can see in Siem Reap!!! Once was enough for us, and we would probably seek out the good-rated Spas in town (Frangipani was first class) and save on expenditure.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8892013385714287,"sentiment_breakdown":[["We pre-booked from London in advance a New Years Day massage at the Raffles Hotel Spa.",["positive",0.97337]],["I looked up the rooms, but they were more than we wanted to pay for a long trip away, and anyway they had no availability, so we came for the day, had a massage at noon, then stayed to order lunch by the pool and relax, as well as using the sauna, steam and Spa facilities.",["positive",0.92617536]],["Email communication when booking was fast and professional.",["positive",0.88531274]],["The massages were AMAZING (90 minute Khmer treatment) and similar to prices we would pay at home.",["positive",0.99220407]],["Lunch was expensive (pool side beef-burger and coke etc) but good and service was what usually goes with paying higher prices for things in Asia.",["positive",0.951421]],["For us, we concluded that if we were to have stayed, the overall atmosphere was alittle 'flat, dull and uninteresting' as well as a modern building that was not that 'beautiful' on the eye compared to what else you can see in Siem Reap!",["unknown",0.5586703]],["Once was enough for us, and we would probably seek out the good-rated Spas in town (Frangipani was first class) and save on expenditure.",["positive",0.9372559]]],"reviewer_fake_points":-60}


{"reviewer_id":"7150516AC66E15159EFE71B322099A8E","reviewer_name":"Jim M","review_text":"Fortunately the spa measures up to the rest of this wonderful place. The surroundings are serene, and the staff are charming and helpful. My masseur was Khoun who did it at just the right strength. Felt very relaxed and invigorated after the session.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.943840085,"sentiment_breakdown":[["Fortunately the spa measures up to the rest of this wonderful place.",["positive",0.9358336]],["The surroundings are serene, and the staff are charming and helpful.",["positive",0.91295654]],["My masseur was Khoun who did it at just the right strength.",["positive",0.9424785]],["Felt very relaxed and invigorated after the session.",["positive",0.9840917]]],"reviewer_fake_points":-35}

Review Count History
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