Update:Within a few days of my review, there is a sudden influx of (6 total so far) 5 stars reviews of Kiddie Academy questioni... Read More
Update:Within a few days of my review, there is a sudden influx of (6 total so far) 5 stars reviews of Kiddie Academy questioning or doubting my experience. 4 of them has no friend and 1 review. Is this unusual and abnormal? You be the judge. When I write an update review to address the "doubts" in these reviews, within a day it got flagged for violating Yelp's policy of no duplicate and get it deleted. Very interesting. Also all the 5 star ratings are "rated" as Useful, and these are all from dormant accounts that have not been writing reviews for 1-2 years. Very interesting. Email me if you want my deleted update due to the lack of space here. How should I begin? A daycare center that requires your child to be walking, self feeding, taking one nap only, and drinking from sippy cup as a requirement to their toddler class, telling you that your child should be ready at the time when you sign the contract and pay the registration / security deposit. 1 month before the contracted start date, they call you on the phone and you tell them your kid is not yet ready. They say no worry because there's still 2 weeks left and things could magically happen and they suddenly started walking. They ask you to bring in your kid for a few hours here and there to give your kid some peer pressure to encourage walking, sippy cup, and self feeding. The kid is just not yet ready and is still not yet walking. Then by the time your kid is not able to met any of their requirement, haven't started entering, and they offer your kid to go into the infant class instead. You declined letting your kid go into their infant class and decided to go elsewhere, and boom, you failed to give them a 2 week notice and you now lost your security deposit (although your registration fee is not refundable regardless), and they call you "still shopping around". You argue with them about the insanity of 2 week notice from the contract start date because you and them haven't even decided a start date (because your kid is not yet meeting their requirement). They start saying they did offer you the option of dropping back into an infant program, and they have accepted developmentally challenged students and have no problem. That they have rejected 7 other families for no space because they though you are attending (no, they didn't ask you, they just say they are sure your kid will be ready), and then in the end they still say your kid isn't ready and have to drop to an infant class. And now it is your fault for not standing firm and tell them your kid is not ready, because they couldn't do to you as they are not the parents, you need to stand up for the kid and tell them the kid is not ready. In the end they try to tell you to leave as the decision of whether to refund you or not is at the owner's hand, not the center director (Angie), and she'll be on vacation the next day and will let you know when she's back in 2 weeks of the owner's decision. Rant off, let's talk about the center, as objective as possible (I know, I'm still angry, but I'll give you as fair of an opinion as I can). The center is in a convenient location, it includes food (non organic), it has no sand box (which is great for avoiding the mess or kid eating sand), it has tight security, and a video system so you can watch how the kid is doing in school (and to deter child abuses), they open early and close late (6:30pm) and they don't charge you by how many hours you drop your kid off, these are the pluses. The center has tight staff number compare to the one my child is going to. Instead of a dedicated resource teacher that go around to help out, the center director is the resource teacher, so the teachers are always busy. Great way to save head counts, but when the care giver is stressed, they pass on some of the stress to the kid (my wife saw that with her own eye). Nothing physical or mentally abusing, just a stressed parent yelling at kids being kids kind of attitude, if you know what I mean. They optimize their requirement to reduce workload of the teachers (to save money from hiring more people). They ask you to bring in 10oz sippy cup so they do not have to refill the liquid as often (but 10oz is heavy for a 1 year old kid, remember that), the classroom is just big enough to meet regulation, the teachers have to do all the dishes and cups between handling the kids. It may be good enough, it may be not, depends on how much attention your kid need (i. e. cry easily? tantrum? a bully in the class? etc). That's as much info as I can get without actually putting my kid there. Read Less