reviewerid6D6672C97BA4F0BD5EC363D37E7E5B0BreviewernameDavid LreviewtextI never leave reviews on trip advisor but my experience really bugged mennTldr I WOULD NOT recommend staying herennWhen we arrived at the airport in San Pedro we tried to arrange transport to the hotel and were told by airport staff that XTan Ha will send for complementary transport We were not aware but pleasantly surprised A taxi driver even told us that they reimbursed for a taxi from the airport strip to the water taxi so it seemed as if their service was quite excellent based on this initial experiencennThen when we arrived at the facility a good 30 min by boat from San Pedro we checked in and were surprised by how much EXTRA you need to pay for outside of the cost of the hotel For example we were interested in exploring the Caye and thought about renting a golf cart However we quickly forgot that idea since the rental costs more than 200USday Another expense is if you lose your key or towels that also costs more How many guests could have possibly lost their keys or towels that this is such an issue for them I digressnnFast forward to the end of our trip when they charged 25USperson for our water transport to and from the hotel to San Pedro which we were initially told was complimentary The most annoying part is that the only way to get from San Pedro to the hotel is by boat or land taxi 50US each way and on a bumpy dirt road so not a great option So that leaves you with two options for boats the water shuttle service 10USperson and leaves at scheduled times and the other option being the Sandy Point Hotels boat which also leaves at scheduled times as they make stops at many of their resorts We were frustrated that this service was initially marketed as free and then once we were out at the resort and had no alternate mode of transportation were told about the high fees for this service nnNothing feels worse than a place charging you more because you are from the States and they have a well you can afford it attitude Furthermore when we brought up how they did not inform us of these charges in advance and how we were blindsided they just shrugged and said that that is how its done at their hotel It was very deceptive and manipulative on their part and thus I WOULD NOT recommend this hotelreviewrating10sentimentclassunknownsentimentresult06850459533333333sentimentbreakdownI never leave reviews on trip advisor but my experience really bugged mepositive09249626Tldrunknown07262605 I WOULD NOT recommend staying here When we arrived at the airport in San Pedro we tried to arrange transport to the hotel and were told by airport staff that XTan Ha will send for complementary transportnegative015201144We were not aware but pleasantly surprisedpositive09533559A taxi driver even told us that they reimbursed for a taxi from the airport strip to the water taxi so it seemed as if their service was quite excellent based on this initial experienceunknown05698582Then when we arrived at the facility a good 30 min by boat from San Pedro we checked in and were surprised by how much EXTRA you need to pay for outside of the cost of the hotelpositive097024935For example we were interested in exploring the Caye and thought about renting a golf cartpositive093298995However we quickly forgot that idea since the rental costs more than 200USdaypositive088724965Another expense is if you lose your key or towels that also costs more unknown058172834How many guests could have possibly lost their keys or towels that this is such an issue for themunknown05535632I digressunknown0738275Fast forward to the end of our trip when they charged 25USperson for our water transport to and from the hotel to San Pedro which we were initially told was complimentarypositive09854816The most annoying part is that the only way to get from San Pedro to the hotel is by boat or land taxi 50US each way and on a bumpy dirt road so not a great optionunknown07869878So that leaves you with two options for boats the water shuttle service 10USperson and leaves at scheduled times and the other option being the Sandy Point Hotels boat which also leaves at scheduled times as they make stops at many of their resortsunknown06943504We were frustrated that this service was initially marketed as free and then once we were out at the resort and had no alternate mode of transportation were told about the high fees for this servicenegative019371131Nothing feels worse than a place charging you more because you are from the States and they have a well you can afford it attitudeunknown078732914Furthermore when we brought up how they did not inform us of these charges in advance and how we were blindsided they just shrugged and said that that is how its done at their hotelpositive08863579It was very deceptive and manipulative on their part and thus I WOULD NOT recommend this hotelnegative000610488reviewerfakepoints35

reviewerid5924AFC84D584A2AB527801A8FED3559reviewernameJeff KreviewtextThe view are beautiful the rooms were clean and the beach was cleaned every morning It was quiet and relaxing Wish we could have stayed another week The staff was very kind and helpful The water taxi made travel to San Pedro easy enoughreviewrating50sentimentclasspositivesentimentresult090002627sentimentbreakdownThe view are beautiful the rooms were clean and the beach was cleaned every morningpositive09537634It was quiet and relaxingpositive092060155Wish we could have stayed another weekunknown07731138The staff was very kind and helpfulpositive09150963The water taxi made travel to San Pedro easy enoughpositive09375563reviewerfakepoints40

reviewerid8912A76ACB65F9A8BBFC1A559101108Areviewernamemdp1124reviewtextNice location with large rooms Food is very good and reasonable in price Excellent staff Eve Barry and Sheila were greatnThey contract with TuffENuff a very good dive group Billy is one of the best I have ever dived with along with Brandon Buddah a Marlon They really take care of you and the group is smallreviewrating40sentimentclasspositivesentimentresult09424832399999999sentimentbreakdownNice location with large roomspositive099269134Food is very good and reasonable in pricepositive098538905Excellent staff Eve Barry and Sheila were greatpositive094607407They contract with TuffENuff a very good dive group Billy is one of the best I have ever dived with along with Brandon Buddah a Marlonpositive09029977They really take care of you and the group is smallpositive088526404reviewerfakepoints110

revieweridAFC39FC2789123AB8248D5883D961A71reviewernameWyatt DreviewtextWe took the paddle boards out just to have alittle fun and snorkel and stuff Came back with fiberglass in our legs and arms and all over Burning sensation for a couple days I would not recommend taking them out until they get some new onesreviewrating10sentimentclassunknownsentimentresult07781599199999999sentimentbreakdownWe took the paddle boards out just to have alittle fun and snorkel and stuffpositive079246044Came back with fiberglass in our legs and arms and all overpositive09166934Burning sensation for a couple daysunknown068310654I would not recommend taking them out until they get some new onesunknown07203793reviewerfakepoints65