Toyota is a great quality vehicle and i am very very happy with my purchase the car is just so smooth and great on gas. But Ira...  Read More

Toyota is a great quality vehicle and i am very very happy with my purchase the car is just so smooth and great on gas. But Iras team is full of great energy and i had the pleasure of working with a great salesman who made it quick and easy to buy my new car rommel bradburn thank you so much!  Read Less

The General Manager, Troy Ward, was professional and tried to remedy the situation and help us out. In the end I just wasn't co...  Read More

The General Manager, Troy Ward, was professional and tried to remedy the situation and help us out. In the end I just wasn't comfortable purchasing a vehicle there and did go elsewhere. However, Troy was extremely professional, kind and apologetic.  Read Less

I get it. Car dealerships in general get a bad rap. Cars are expensive, dealing with people who work on commission can feel ick...  Read More

I get it. Car dealerships in general get a bad rap. Cars are expensive, dealing with people who work on commission can feel icky. It's a big deal and it's easy to feel like dealerships only see dollar signs when working with you. This was NOT AT ALL my experience with Ira Toyota. I had recently gotten a used Nissan Rogue that I thought was in good condition. Lately it's been very loud so I figured it was just my exhaust. It wasn't. It turns out there were severe issues with the engine that made it incredibly unsafe and would take thousands of dollars to fix. I was not prepared at all financially to purchase another vehicle. I was told by a trusted friend to try Toyota. I begrudgingly walked in and explained my situation (and that I was a nightmare for dealers because of it.) Saying that multiple team members and departments worked their tails off for me is a massive understatement. With each challenge that arose, they met it with determination and grace...and feasible solutions. I walked in stressed and overwhelmed. Today, I'm happy and proud to say I have walked out with my first brand new car. It has a great warranty and free maintenance which gives me peace of mind that I so dearly needed. Shout out to Troy, Palumbo, Chantal, Charlie, and Wendy who jumped through blazing hoops for me and treated me like family. It's easy to spread customer service horror stories, but it's important to share the excellent experiences also. What these people have done made an enormous difference. I am an Ira loyalist for life now.  Read Less