I have been using Hontech for my Honda and Toyota repairs for the past 12 years and have been extremely satisfied with the workmanship

I have been using Hontech for my Honda and Toyota repairs for the past 12 years and have been extremely satisfied with the workmanship  Read Less

I'm sort of torn over my feelings for this place. On the one hand, I trust that if something needs repairing on my car that it ...  Read More

I'm sort of torn over my feelings for this place. On the one hand, I trust that if something needs repairing on my car that it will be done right the first time. On the other hand, they are very expensive, aren't open on Saturdays, and based on my most recent experience, possibly untrustworthy. I brought my car there a couple weeks ago needing help with two issues. The first was my clutch, which was slipping badly. They replaced it for $1500; about $500 more than it cost me the last time I had this service done (at another shop). I also was having an intermittent issue with the car not starting, and when it would start it was hard to turn over. They had the car for a few days and claim that they couldn't reproduce the problem. Regardless, I wasn't imagining having trouble starting the car on a daily basis. Did they check the basics? Is the battery ok? If so, did they test the alternator? Since they had the transmission dropped already, did they test the starter? Did they consider that if they didn't do that that I might get stranded somewhere not being able to get the car started. I have to assume that the answer to all those questions is no. So, I got stranded last night and had to pay $100 to get the car towed to Hontech. Of course I also had to rent a car so that I could get to work today. They called this morning to let me know that my starter needed replacing. You don't say! As a result of the overlap in labor costs that could have been avoided and the towing charge, I figure they wasted about $300 of my money. At this point I can't help but be suspicious that they knew I'd be back soon to have the starter replaced, and they'd be charging me for 2-3 hours in labor that they otherwise wouldn't have had they replaced the starter when the clutch was being replaced. I also suspect that they removed my aftermarket short shift adapter without my permission. I won't be back.  Read Less

My roommate and her family have been coming here for years...maybe 20ish years, I am not sure. The staff was friendly and hones...  Read More

My roommate and her family have been coming here for years...maybe 20ish years, I am not sure. The staff was friendly and honest. I don't feel skeezy when I am here and believe that what they say is valid. How do I know? I made it up north a few weeks after to verify what they told me with my uncle, a former Honda tech.  Read Less