I was very pleased with their service. They were prompt and professional. Even though it was Friday afternoon they stayed late ...  Read More

I was very pleased with their service. They were prompt and professional. Even though it was Friday afternoon they stayed late to get the job done. Everything was carefully explained and the price was reasonable.  Read Less

So obviously I picked this company because of the great reviews although they seems a bit high on their price.  I wanted it don...  Read More

So obviously I picked this company because of the great reviews although they seems a bit high on their price.  I wanted it done right, and the reviews told me they had to be the right guys for the job.  My experience was mostly like the other reviews.  The gentleman was nice, knowledgeable, professional, and capable of doing the job.  I had confidence that the work would be done right.  So your probably asking, why the 2 star review?  I'm giving the 2 star review for price gouging.  So it seems there is a varmint screen on my roof ventilation hood which was full.  He mentioned he sees this a lot.  I expected there to be a clog, else I wouldn't of made an appointment.  The service tech showed me pictures of this and then told me it would be $75. 00 to remove the varmint screen so he could conduct his cleaning!  I'm sorry, but if you are working on a house where the dryer output escapes via a roof vent, you'd expect that roof vent will have some screw/nut/fastener which keeps out varmints and rain!  He even showed me a picture of how simple this task was going to be!  Unwilling to be taken advantage of, I pulled out a ladder, got on my own roof, unscrewed ONE nut, pulled the varmint screen off (with ease) and SAVED myself $75. 00 in the matter of 2 minutes!  I literately looked at the tech and said, I know this isn't your call, you have a boss, but that was not worth $75. 00.  No matter what, he had to be on the roof to do the service!  I know most of you don't want to get on your roof, nor did I, but $75. 00 for a task at which the tech had to be on the roof for anyway is pure robbery!  He had to clean the dry vent from both sides else it wouldn't of been done correctly per his own statement.  They did great on all parts, until I felt cheated.  My bill was $205. 00 for 60 mins of work.  It would of been $285-290 real quick which is bogus.  So obviously after that, every suggestion he made came with, is there a charge for that?  I don't like to conduct business with last second fees unless its clearly unusual or extremely damaged, but the tech  made it clear earlier, he sees this all the time.  That  means there are tons of suckers paying $75. 00 for something that should be A PART OF THE SERVICE AND NOT AN ADDITIONAL CHARGE.  Read Less

I'm baffled by the misery that is imposed on us by these stupid architects who are designing houses with dryer vents that go th...  Read More

I'm baffled by the misery that is imposed on us by these stupid architects who are designing houses with dryer vents that go through the roof.  Put the mother effing laundry rooms on an exterior wall, damn it!A couple of years ago we upgraded our crappy laundry room equipment with shiny new LG front loaders.  Man, it was sweet for a while.  What used to take THREE cycles to dry, was getting done in one.  Then that one cycle started taking forever.  Then it turned into TWO cycles.  I would get on the roof and clean out the vent and clean out the bottom of the vent behind the dryer and it seemed to work a little more efficiently for a while.  Then it was back to two long cycles.I finally bit the bullet and called HomeSafe to come clean out my vents.The guys that came out were nice and professional.  It took about an hour total.My dryer finishes WAY before the next load in the washer.  It's crazy fast.  Read Less