This analysis is outdated. Please reanalyze.

VerifiedTrusted Partner

Fakespot Verified Deals

Question
Check out Amazon Deals provided by our trusted partner Brad's Deals!
Get Better Amazon Deals  White arrow
Overview
  • How are reviewers describing this item?
    clean, nice, good, new and friendly.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 69 reviews as of our last analysis date on Aug 22 2017.
Reviews Summary

{"reviewer_id":"6336C592254B39B2530DA21257D56A6B","reviewer_name":"Sasha","review_text":"We really enjoyed our stay at Roma Luxus. Here are the pros: The rooms are nice and have high ceilings and are decorated with unique art to each one. The beds are comfortable and the showers roomy and with good water pressure. The complimentary soaps are wonderful. Our room looked out to the Angelicum behind the hotel, which was interesting as an observer. The hotel is located in a great area: 10-min walk to the Colosseum, 15-min walk to the Jewish Ghetto, 5-min walk to the Forum, and at the edge of the rad neighborhood of Monti, throughout which we did a lot of exploring. The staff was very helpful and always greeted us with smiles. They were very helpful with restaurants, particularly the non-touristy ones we requested, and helped us make reservations as well. They were all wonderful, but special shout out to Ilaria, who is just lovely.\nBut, there were some cons: Neither of us have ever stayed at a hotel, nonetheless a 5-star hotel, where you're walked in on not once but twice by staff. Both were mistakes, but twice? Kind of weird. And, we've each stayed at *many* 5-star hotels, but this is the only one that nickel and dimed us so much. It was our honeymoon, and we walked into our room on the first day to one of those cheesy cruise-ship towel animal things with some fake rose petals, all of which we could have done without. They did nothing else for us. We used the bar amply, and they easily could have comped a drink or 2 for us, but nothing. We splurged for the hour use of the spa, which was a whopping 90 Euro, which is WAY too much for what it is. The amenities are nice inside, but 90 Euro is far too overpriced. Back to my point, though, they could have given us a bottle of wine or Prosecco in the spa for our honeymoon, but nothing. Lastly, it was also the only hotel we stayed at in Italy that required the city tax in cash rather than by credit card. \nNonetheless, we really enjoyed the hotel, and we would absolutely stay again in the future.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.7911060761904761,"sentiment_breakdown":[["We really enjoyed our stay at Roma Luxus.",["positive",0.94877636]],["Here are the pros: The rooms are nice and have high ceilings and are decorated with unique art to each one.",["positive",0.9848322]],["The beds are comfortable and the showers roomy and with good water pressure.",["positive",0.9867899]],["The complimentary soaps are wonderful.",["positive",0.9929669]],["Our room looked out to the Angelicum behind the hotel, which was interesting as an observer.",["positive",0.902889]],["The hotel is located in a great area: 10-min walk to the Colosseum, 15-min walk to the Jewish Ghetto, 5-min walk to the Forum, and at the edge of the rad neighborhood of Monti, throughout which we did a lot of exploring.",["positive",0.8766123]],["The staff was very helpful and always greeted us with smiles.",["positive",0.9041061]],["They were very helpful with restaurants, particularly the non-touristy ones we requested, and helped us make reservations as well.",["positive",0.98612463]],["They were all wonderful, but special shout out to Ilaria, who is just lovely.",["positive",0.9417404]],["But, there were some cons: Neither of us have ever stayed at a hotel, nonetheless a 5-star hotel, where you're walked in on not once but twice by staff.",["unknown",0.6945272]],["Both were mistakes, but twice?",["unknown",0.77737474]],["Kind of weird.",["unknown",0.6912001]],["And, we've each stayed at *many* 5-star hotels, but this is the only one that nickel and dimed us so much.",["positive",0.96458256]],["It was our honeymoon, and we walked into our room on the first day to one of those cheesy cruise-ship towel animal things with some fake rose petals, all of which we could have done without.",["positive",0.87664664]],["They did nothing else for us.",["unknown",0.6787608]],["We used the bar amply, and they easily could have comped a drink or 2 for us, but nothing.",["unknown",0.52256954]],["We splurged for the hour use of the spa, which was a whopping 90 Euro, which is WAY too much for what it is.",["unknown",0.4888359]],["The amenities are nice inside, but 90 Euro is far too overpriced.",["unknown",0.40095606]],["Back to my point, though, they could have given us a bottle of wine or Prosecco in the spa for our honeymoon, but nothing.",["unknown",0.52256954]],["Lastly, it was also the only hotel we stayed at in Italy that required the city tax in cash rather than by credit card.",["unknown",0.59371823]],["Nonetheless, we really enjoyed the hotel, and we would absolutely stay again in the future.",["positive",0.8766485]]],"reviewer_fake_points":0}


{"reviewer_id":"52A7EB03FAB5073110383135565E7EF5","reviewer_name":"Katharine S","review_text":"I booked this room as the final stop on our little tour of Italy for my husband's 30th birthday. I had read good things online about this hotel, however I was left somewhat disappointed. The room we were originally given was slightly tatty, the ceiling and shower head in the bathroom were such that my husband couldn't stand up straight (he's 6 ft 2), and there was a bodged air con unit that was behind a grill coated in dust. I rang reception and asked if we could move, which they were helpful with and moved us to another room on the same floor. \nWe had dinner that evening in the hotel restaurant Madre, and having messaged ahead to say it was my husband's birthday and been told they would do something to acknowledge it, I was disappointed to find they didn't at all, and the staff were on the cold/rude side. \nBreakfast was good, lots on offer and the lady who was serving was helpful and friendly. \nOverall, I was disappointed with the rooms, the restaurant staff and felt that certain areas of the hotel were a little tatty and lacking in what I had hoped would be a luxury/stylish place to stay.","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.80534043,"sentiment_breakdown":[["I booked this room as the final stop on our little tour of Italy for my husband's 30th birthday.",["positive",0.9537148]],["I had read good things online about this hotel, however I was left somewhat disappointed.",["unknown",0.5065932]],["The room we were originally given was slightly tatty, the ceiling and shower head in the bathroom were such that my husband couldn't stand up straight (he's 6 ft 2), and there was a bodged air con unit that was behind a grill coated in dust.",["unknown",0.7370938]],["I rang reception and asked if we could move, which they were helpful with and moved us to another room on the same floor.",["positive",0.9220219]],["We had dinner that evening in the hotel restaurant Madre, and having messaged ahead to say it was my husband's birthday and been told they would do something to acknowledge it, I was disappointed to find they didn't at all, and the staff were on the cold/rude side.",["unknown",0.68228275]],["Breakfast was good, lots on offer and the lady who was serving was helpful and friendly.",["positive",0.95458126]],["Overall, I was disappointed with the rooms, the restaurant staff and felt that certain areas of the hotel were a little tatty and lacking in what I had hoped would be a luxury/stylish place to stay.",["positive",0.8810953]]],"reviewer_fake_points":45}


{"reviewer_id":"2B426EECA589F2228685F85C6907AD51","reviewer_name":"sarahgamble2016","review_text":"The hotel is located within walking distance of all the major sights, which is very convenient. Our room was spacious with a high ceiling, and the décor was lovely. Great bathroom too, and the best shower I've ever used in a hotel! Air-con kept us wonderfully cool even when it reached almost 40 degrees Celsius outside.\nThe staff are very friendly; they helped us with maps for getting the Metro. \nAlso, there are fresh water fountains all over Rome and one is just outside the hotel - make sure you bring a reusable water bottle to avoid over-priced bottled water!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9486951033333333,"sentiment_breakdown":[["The hotel is located within walking distance of all the major sights, which is very convenient.",["positive",0.9646579]],["Our room was spacious with a high ceiling, and the décor was lovely.",["positive",0.8720683]],["Great bathroom too, and the best shower I've ever used in a hotel!",["positive",0.9965964]],["Air-con kept us wonderfully cool even when it reached almost 40 degrees Celsius outside.",["positive",0.9447373]],["The staff are very friendly; they helped us with maps for getting the Metro.",["positive",0.96475077]],["Also, there are fresh water fountains all over Rome and one is just outside the hotel - make sure you bring a reusable water bottle to avoid over-priced bottled water!",["positive",0.94935995]]],"reviewer_fake_points":-30}


{"reviewer_id":"445832EFF47DCE7C417145973DEF55E3","reviewer_name":"Manoli13","review_text":"Hey I travel a lot and I have stayed at A lot of hotels so this review is honest and my opinion on what I expect from a ‘5 star hotel’\n\n waiting room at the front of the hotel (on the right) needs a good clean I wiped my hand across the fish tank and perfume diffuser and it’s was thick with dust\n\nbedrooms have heating but no air con \nthe beds look very nice and modern but are they comfortable, no!\n\nmake sure you take toiletries with you as these 5 star toiletries are by far the worst I have ever had, they don’t smell they don’t even froth! Iv had better toiletries in a hostel I stayed in whilst travelling - No joke \nroom service €10 euros for a pizza €15 euros just to deliver it to your room, I mean come on guys\n\nit has a spa yes But you have to pay €90 euros for an hour or so just to step into It\n\nwe didn’t eat breakfast here as it’s €20 per person but we found great amazing places nearby \n\nlocation is amazing close to everything so location was the best part of this hotel \n\nI would give this hotel a 3 star if it was a 3 star I would have been more than happy but to have the cheek to call this a 5 star hotel is a joke lol\n\nbest to book through booking.com as if you book direct they want to take 2 Payments of the entire stay and then refund you ? I mean seriously what the actual, I refused to do this by the way \n\nstaff are lovely I guess very laid back chilled \n\ndidn’t have our room cleaned on one of the days 4pm still room was not cleaned and we were out from 10am ! \n\nWas it worth the money and stay? Nah great location and it was an ok hotel if it was a 3 star defo defo not 5 yes there’s a very lush restaurant there but I didn’t care too much for that I wanted a comfy bed and good service and this I did not get \n\nHope this helps\n\nXx","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.63211693,"sentiment_breakdown":[["Hey I travel a lot and I have stayed at A lot of hotels so this review is honest and my opinion on what I expect from a ‘5 star hotel’ waiting room at the front of the hotel (on the right) needs a good clean I wiped my hand across the fish tank and perfume diffuser and it’s was thick with dust bedrooms have heating but no air con the beds look very nice and modern but are they comfortable, no!",["unknown",0.630662]],["make sure you take toiletries with you as these 5 star toiletries are by far the worst I have ever had, they don’t smell they don’t even froth!",["positive",0.90631187]],["Iv had better toiletries in a hostel I stayed in whilst travelling - No joke room service €10 euros for a pizza €15 euros just to deliver it to your room, I mean come on guys it has a spa yes But you have to pay €90 euros for an hour or so just to step into It we didn’t eat breakfast here as it’s €20 per person but we found great amazing places nearby location is amazing close to everything so location was the best part of this hotel I would give this hotel a 3 star if it was a 3 star I would have been more than happy but to have the cheek to call this a 5 star hotel is a joke lol best to book through booking.",["unknown",0.32319066]],["com as if you book direct they want to take 2 Payments of the entire stay and then refund you ?",["negative",0.14309993]],["I mean seriously what the actual, I refused to do this by the way staff are lovely I guess very laid back chilled didn’t have our room cleaned on one of the days 4pm still room was not cleaned and we were out from 10am !",["positive",0.86138916]],["Was it worth the money and stay?",["positive",0.92804796]]],"reviewer_fake_points":40}

Review Count History
Loading...