I loved staying at this hotel. The staff were super friendly and very welcoming. They allowed us to check out late, held keys f...  Read More

I loved staying at this hotel. The staff were super friendly and very welcoming. They allowed us to check out late, held keys for pickup and was just really courteous. The lobby is super chic and perfect for relaxing and taking pictures. The beds were very comfortable as well and with huge pillows. The rooms were clean and the shower head was strong. This might be one of my favorite places to stay in the city.  Read Less

So I was prepared last night to give a one however management helped a bit this morning. What happened was our family (2 adults...  Read More

So I was prepared last night to give a one however management helped a bit this morning. What happened was our family (2 adults - 1 pregnant & 3 kids ) arrived around 5:30pm. We left our vehicle out for valet (which we found awkward there isn't any actual valet driver or person waiting right there to greet you) we checked in and left our keys with the front desk where they explained valet parking to us, the man who took the keys appeared to us to be the valet Person. We assumed our car would be moved right away! we are in the room for 20-30mins and they call us and say we need to come down and move our car! my husband runs down; and there is a race going on or something and a police officer is waiting outside by our vehicle (the one we paid for valet parking and it hadn't been moved yet! ) They said because the roads were closing the parking garage they use to valet park was unable to come pick up our vehicle! We had plans for the evening in NYC  and had to cancel them due to my husband being stuck in the vehicle driving around NYC stuck in traffic because they couldn't valet park even though that is what we paid for ! I was so shocked! The original room we had had a huge air conditioner in front of the window- we could see nothing outside! So finally 2. 5 hours later when my husband was able to get back to the hotel (because roads were closed due to the race) they said they would give us one free night of valet parking. In the morning he went down and explained the situation to management who finally gave us a new room and tickets for a free breakfast so that was very helpful. We are only in NYC for 2 nights to show our kids the sites so it was disappointing to get a room with an AC unit out the window! It was nice but I was still shocked at how they handled the valet issue the first night since the valet parking is one of the major reasons in NYC we book a hotel because otherwise we are stuck finding parking which is never fun!  The first picture was our original room with a ridiculous AC unit in front of the window! The second are the better views !  Read Less

I recently stayed at the Hilton Garden Inn in the FIDI. We had absolutely no plans in that area, but the hotel was reasonably p...  Read More

I recently stayed at the Hilton Garden Inn in the FIDI. We had absolutely no plans in that area, but the hotel was reasonably priced (as far as NYC on a weekend goes), and was about 20 minutes via Subway from everywhere we needed to be (Red Hook Brooklyn, Bowery). I know NYC hotels tend to be small, but there was a decent amount of space in the king size bedroom. We had enough to move around, store our stuff and not be on top of each other. It was clean and modern. A hotel with a shower door that fully closes is like my dream amenity in a hotel. This was also the second most comfy hotel bed I've ever slept in. I appreciated the Keurig machine in the room. They also had coffee in the lobby in the mornings, and water with fruit the rest of the day. The front desk staff was very friendly- helping point us in the direction of the R and W trains (which were across the street near the 1 and by the Staten Island Station). They also gave me a bottle of water during the coffee service when I couldn't refill my own with the complimentary water.My only complaint was the elevator speed. I was only on the 22nd floor, but whenever I got caught in an elevator with someone else, it took so long. It was quick when I was going straight up and down. They do have a gym, but they were extremely close to the West Side Highway and trail. It was really nice to run there like a local. Whenever I ran, the guys trying to sell tours, didn't try to get me out the Statue of Liberty. It's nice to know of a hotel that's not break the bank, clean and has easy access to the rest of the city.  Read Less