reviewerid23E08300811335B80C13790612C2F998reviewernameStay00749212410reviewtextGreat location ultracomfortable bed super clean bathroom incl fancy shower which almost works as a back massage and FINALLY no fitted carpet in the room but a nice hardwood floor Staff was very professional kind and efficient and location is super convenient as most places I had to get to were within 25mins walk or easily reached by metroreviewrating50sentimentclasspositivesentimentresult098056143sentimentbreakdownGreat location ultracomfortable bed super clean bathroom inclpositive097855455fancy shower which almost works as a back massage and FINALLY no fitted carpet in the room but a nice hardwood floorpositive098403394Staff was very professional kind and efficient and location is super convenient as most places I had to get to were within 25mins walk or easily reached by metropositive09790958reviewerfakepoints40

reviewerid3BFC8BC39EF8E4110ACA3B636B8476B9reviewernameBettyreviewtextThis hotel is a jewel We went with our young adult kids so we had a suite one entrance two rooms each with a bathroom For Europe the rooms have plenty of spacenThe breakfast is the best with lost of food The chocolate croissants were awesomenAnd the people were so nice and helpfulnIts a nice quiet hotel very well located very close to St Honore and the Madelinereviewrating50sentimentclasspositivesentimentresult09486517628571429sentimentbreakdownThis hotel is a jewelpositive09477595We went with our young adult kids so we had a suite one entrance two rooms each with a bathroompositive09209562For Europe the rooms have plenty of spacepositive09699505The breakfast is the best with lost of foodpositive09403137The chocolate croissants were awesomepositive095946014And the people were so nice and helpfulpositive09303603Its a nice quiet hotel very well located very close to St Honore and the Madelinepositive0971762reviewerfakepoints15

revieweridE4854B5761E78F3BA06B8DBB51E2C71CreviewernameWill SreviewtextThe hotel whilst nice enough left me feeling empty and ripped off I can not recommend it as for the cost you can stay somewhere else that will be equally plush with breakfast included and personal servicennThe service was impersonal and overall felt consistently rude The concierge service isn’t a concierge service it is the front desk and they refused to assist with getting attraction tickets on our behalf nnThe spa is available for one hour per day of your stay which you have to book With 33 rooms and only 24 hours in a day this means that some guests are disappointed We fell into this category our first night had no availability the second day the receptionist failed to book us into the only spot at 1400 We finally got a spot at 1900 on the final night of our stay it was late we got in at 1915 and had to leave at 2000 However it was nice and a good way to relax before heading out to dine in the evening Hugely frustrating though a big influence in my decision to book was because of the advertised Spa and we only had one hour on one night in therennI raised my complaint to the hotel at the end of my stay and the receptionist was professional and apologetic but only offered a refund of a single glass of red wine that I had poured myself as recompense for the disappointment cause to an expensive trip over New Years EvennAvoid it’s just not worth the money reviewrating10sentimentclassunknownsentimentresult05596317725sentimentbreakdownThe hotel whilst nice enough left me feeling empty and ripped offunknown06798833I can not recommend it as for the cost you can stay somewhere else that will be equally plush with breakfast included and personal servicepositive08549289The service was impersonal and overall felt consistently rudeunknown031998497The concierge service isn’t a concierge service it is the front desk and they refused to assist with getting attraction tickets on our behalfnegative025275254The spa is available for one hour per day of your stay which you have to bookunknown07614342With 33 rooms and only 24 hours in a day this means that some guests are disappointedunknown036310473We fell into this category our first night had no availability the second day the receptionist failed to book us into the only spot at 1400negative018776737We finally got a spot at 1900 on the final night of our stay it was late we got in at 1915 and had to leave at 2000unknown062369585However it was nice and a good way to relax before heading out to dine in the eveningpositive097241694Hugely frustrating though a big influence in my decision to book was because of the advertised Spa and we only had one hour on one night in therepositive086322737I raised my complaint to the hotel at the end of my stay and the receptionist was professional and apologetic but only offered a refund of a single glass of red wine that I had poured myself as recompense for the disappointment cause to an expensive trip over New Years Evepositive082304984Avoid it’s just not worth the moneynegative001333526reviewerfakepoints15

reviewerid9066807305D0682FC4756E16DC0C3ED1reviewernamejdewdrop63reviewtextExcellent hotel location for sightseeing connecting rooms work brilliantly for families We enjoyed relaxing in the spa after walking for miles during the day Lack of air conditioning in the rooms could be a problem in the height of Summer we would return at any other time of yearreviewrating50sentimentclassunknownsentimentresult07174325433333334sentimentbreakdownExcellent hotel location for sightseeing connecting rooms work brilliantly for familiespositive09511314We enjoyed relaxing in the spa after walking for miles during the daypositive098173964Lack of air conditioning in the rooms could be a problem in the height of Summer we would return at any other time of yearnegative021942659reviewerfakepoints145