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Overview
  • How are reviewers describing this item?
    great, good, ordered and small.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 28 reviews as of our last analysis date on Jul 29 2017.
Reviews Summary

{"reviewer_id":"540BAF81CC1CF6821AAC9070518821E0","reviewer_name":"Rose P","review_text":"Stayed at Hotel Casa del Sol for a week in January with my husband and son. Clean room, comfy beds, fresh towels and great water pressure. What more could you want. Daniel was on the front desk for most of our stay and he was friendly and helpful. Would definitely return. ","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.7759500719999999,"sentiment_breakdown":[["Stayed at Hotel Casa del Sol for a week in January with my husband and son.",["positive",0.97840935]],["Clean room, comfy beds, fresh towels and great water pressure.",["positive",0.9951225]],["What more could you want.",["positive",0.874328]],["Daniel was on the front desk for most of our stay and he was friendly and helpful.",["positive",0.944977]],["Would definitely return.",["negative",0.08691351]]],"reviewer_fake_points":20}


{"reviewer_id":"7F291DC5A7FAEAC9DE745E5AEC7FE948","reviewer_name":"Alom","review_text":"I spend 1 month living in a room above the hotel owned by the gentle Patty. I had a great staying and the location was perfect to enjoy the vibrant life of San Cristobal.\nThe owner is so gentle and nice and her kitchen was so well equipped. Room, bathroom and common area were spotless. They clean the room everyday.\nI want to thanks Patty to be such a good host and I strongly recommend this place for solo travelers that want to spend long term in San Cristobal.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.9648253533333334,"sentiment_breakdown":[["I spend 1 month living in a room above the hotel owned by the gentle Patty.",["positive",0.97511125]],["I had a great staying and the location was perfect to enjoy the vibrant life of San Cristobal.",["positive",0.96867967]],["The owner is so gentle and nice and her kitchen was so well equipped.",["positive",0.99000937]],["Room, bathroom and common area were spotless.",["positive",0.9329077]],["They clean the room everyday.",["positive",0.9630484]],["I want to thanks Patty to be such a good host and I strongly recommend this place for solo travelers that want to spend long term in San Cristobal.",["positive",0.95919573]]],"reviewer_fake_points":-5}


{"reviewer_id":"6D6F3930A9E7990C4C31EB3F23CC5CF4","reviewer_name":"Kerry C","review_text":"This place is a nightmare. My partner and I turned up in person to enquire about room availability for the following week. The owner showed us two rooms - one was an apartment for 950 a night and one was more economical at 450 a night. The economy room she showed us was quite nice - overlooking the courtyard with lots of natural light and an ensuite. She said it was 450 a night so we agreed to take it for 5 nights and paid a deposit of 2 nights. \n\nWhen we turned up to check in however we were shown to a dark, tiny little room just off the reception desk. It had no windows at all, was dark and miserable. Plus it was very cold. It had a toilet but no ensuite. The shower was a communal one. \n\nWe were told the shower was private (just ours) but this was a lie as it was communal and other rooms used it too. To make things worse the shower did not even work properly. It was burning scalding hot (too hot to get under) and then went stone cold. My partner tried to adjust the thermostat but the fellow who worked there just watched him fiddle with it although did bring him a screwdriver. San cristobal gets very cold and cold showers are a nightmare when it is that cold outside. \n\nWe told the man at reception that we had been told we would have the room at the rear, plus the shower did not work and that we had only paid 2 nights and might leave early. He informed the owner who then knocked on our door at 11 at night demanding to discuss!!! We were in bed so had to get up and dressed to talk to her. Unbelievable. We asked why we hadn't been given the room we were shown. She shrugged and said other people were in it. After she left I jumped online to check and sure enough the room she had shown us was in fact available and it was listed at 950 per night. So she clearly never intended to let us have that room and when she showed us that room, and said it was the more economical option she was lying. \n\nAs for the shower she said that we had to find her and tell her when we wanted a shower and she would adjust the thermostat. So this meant wandering around the hotel to find a staff member every time we wanted a shower. I note from the website that the external bathroom is described as private. This is not the case. The shower we had was shared with at least one other room.\n\nOn top of this staff were very unfriendly and if you walked in past reception they wouldn't make eye contact let alone smile.\n\nThe bloke on the night shift would sit on the couch in reception all evening watching tv. The tv was right outside our room so the whole evening you just had to listen to the night reception guy watching telly.\n\nThe owner has a dog that she keeps in a small balcony on the top floor which barks all the time. And the terrible tiny room near reception means that you hear all the noise from reception every time someone enters the hotel. From seven in the morning onwards sleep is impossible. In the evening you'll just hear the night reception guy watching tv. \n\nRoom was not serviced once in five days. We had to go to reception when we needed more toilet paper or fresh towels. For a stay of two or three nights this wouldn't bother me but for five nights without the bin being emptied or toilet paper restocked it's a bit rich.\n\nSo it was noisy, owner deliberately misled us about the room and demanded we discuss it with her at eleven pm, shower didn't work, rude staff.\n\nFor the same price in this town you can get a room with a private bathroom and breakfast included. \n\nMuch better options available.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.7302254180487805,"sentiment_breakdown":[["This place is a nightmare.",["negative",0.16234452]],["My partner and I turned up in person to enquire about room availability for the following week.",["positive",0.95020753]],["The owner showed us two rooms - one was an apartment for 950 a night and one was more economical at 450 a night.",["positive",0.938602]],["The economy room she showed us was quite nice - overlooking the courtyard with lots of natural light and an ensuite.",["positive",0.98218346]],["She said it was 450 a night so we agreed to take it for 5 nights and paid a deposit of 2 nights.",["positive",0.94158745]],["When we turned up to check in however we were shown to a dark, tiny little room just off the reception desk.",["positive",0.80956703]],["It had no windows at all, was dark and miserable.",["unknown",0.5153016]],["Plus it was very cold.",["positive",0.82538676]],["It had a toilet but no ensuite.",["unknown",0.45375457]],["The shower was a communal one.",["positive",0.90156996]],["We were told the shower was private (just ours) but this was a lie as it was communal and other rooms used it too.",["positive",0.95626545]],["To make things worse the shower did not even work properly.",["negative",0.07362133]],["It was burning scalding hot (too hot to get under) and then went stone cold.",["unknown",0.32502818]],["My partner tried to adjust the thermostat but the fellow who worked there just watched him fiddle with it although did bring him a screwdriver.",["positive",0.811107]],["San cristobal gets very cold and cold showers are a nightmare when it is that cold outside.",["positive",0.810137]],["We told the man at reception that we had been told we would have the room at the rear, plus the shower did not work and that we had only paid 2 nights and might leave early.",["negative",0.18153603]],["He informed the owner who then knocked on our door at 11 at night demanding to discuss!",["positive",0.878648]],["We were in bed so had to get up and dressed to talk to her.",["positive",0.83869046]],["Unbelievable.",["positive",0.9246832]],["We asked why we hadn't been given the room we were shown.",["unknown",0.6256874]],["She shrugged and said other people were in it.",["positive",0.87230206]],["After she left I jumped online to check and sure enough the room she had shown us was in fact available and it was listed at 950 per night.",["unknown",0.73277366]],["So she clearly never intended to let us have that room and when she showed us that room, and said it was the more economical option she was lying.",["positive",0.870427]],["As for the shower she said that we had to find her and tell her when we wanted a shower and she would adjust the thermostat.",["positive",0.94932514]],["So this meant wandering around the hotel to find a staff member every time we wanted a shower.",["positive",0.88343394]],["I note from the website that the external bathroom is described as private.",["unknown",0.7438304]],["This is not the case.",["unknown",0.55042505]],["The shower we had was shared with at least one other room.",["positive",0.97305363]],["On top of this staff were very unfriendly and if you walked in past reception they wouldn't make eye contact let alone smile.",["negative",0.03495157]],["The bloke on the night shift would sit on the couch in reception all evening watching tv.",["unknown",0.744797]],["The tv was right outside our room so the whole evening you just had to listen to the night reception guy watching telly.",["positive",0.85832804]],["The owner has a dog that she keeps in a small balcony on the top floor which barks all the time.",["positive",0.96770626]],["And the terrible tiny room near reception means that you hear all the noise from reception every time someone enters the hotel.",["unknown",0.4920912]],["From seven in the morning onwards sleep is impossible.",["unknown",0.73308367]],["In the evening you'll just hear the night reception guy watching tv.",["unknown",0.69543046]],["Room was not serviced once in five days.",["positive",0.851541]],["We had to go to reception when we needed more toilet paper or fresh towels.",["positive",0.8726492]],["For a stay of two or three nights this wouldn't bother me but for five nights without the bin being emptied or toilet paper restocked it's a bit rich.",["positive",0.9318139]],["So it was noisy, owner deliberately misled us about the room and demanded we discuss it with her at eleven pm, shower didn't work, rude staff.",["unknown",0.50395596]],["For the same price in this town you can get a room with a private bathroom and breakfast included.",["positive",0.89725417]],["Much better options available.",["positive",0.8741599]]],"reviewer_fake_points":-85}

Review Count History
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