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Overview
  • How are reviewers describing this item?
    great, here, clean, polish and best.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 180 reviews as of our last analysis date on Jul 26 2017.
Reviews Summary

{"reviewer_id":"6604BA92E768B2897919649DF3350E25","reviewer_name":"PJZChicago","review_text":"Just returned from a week at this great resort and we loved every minute of it. From the bargain buffet breakfast in the morning through the karaoke late at nite, my family and the one we travelled with had a complete ball. The staff was amazing, particularly Elsi, Rafaela, Wendy, Valdivieso, and Carlos. Service at the pool was great and constant with tasty food and cold drinks. It's positively the most clean resort I've ever been to. Kudos to this team and the wonderful folks here for showing us a great time.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9317390666666667,"sentiment_breakdown":[["Just returned from a week at this great resort and we loved every minute of it.",["positive",0.9024335]],["From the bargain buffet breakfast in the morning through the karaoke late at nite, my family and the one we travelled with had a complete ball.",["positive",0.89452726]],["The staff was amazing, particularly Elsi, Rafaela, Wendy, Valdivieso, and Carlos.",["positive",0.90939474]],["Service at the pool was great and constant with tasty food and cold drinks.",["positive",0.9561884]],["It's positively the most clean resort I've ever been to.",["positive",0.9704062]],["Kudos to this team and the wonderful folks here for showing us a great time.",["positive",0.9574843]]],"reviewer_fake_points":-10}


{"reviewer_id":"5EE8FE45A1E815DB16B35408F76BE1E5","reviewer_name":"tblxo26","review_text":"The steak was very tender and delicious. The way it served is fun and original. I loved that you could see chef Joaquin \u0026 Andres cook for us and all the work they did to make us feel comfortable and welcomed. The service by Roberto was also excellent, he was on top of our refills, made us feel welcomed and, explained the menu well. We visit Cancun and stay at Fiesta Americana every time, we will definitely be back. Thankfully the trip to the room isn’t far because we are stuffed and have leftovers. Definitely get what you pay for! ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8658244657142857,"sentiment_breakdown":[["The steak was very tender and delicious.",["positive",0.96909225]],["The way it served is fun and original.",["positive",0.9123983]],["I loved that you could see chef Joaquin \u0026 Andres cook for us and all the work they did to make us feel comfortable and welcomed.",["positive",0.98629653]],["The service by Roberto was also excellent, he was on top of our refills, made us feel welcomed and, explained the menu well.",["positive",0.8620539]],["We visit Cancun and stay at Fiesta Americana every time, we will definitely be back.",["positive",0.9164733]],["Thankfully the trip to the room isn’t far because we are stuffed and have leftovers.",["positive",0.9168099]],["Definitely get what you pay for!",["unknown",0.49764708]]],"reviewer_fake_points":15}


{"reviewer_id":"6FDF15769CC544B4B1D77588274183F5","reviewer_name":"Elisa B","review_text":"Perfect location and very nice hotel. We received excellent customer service form the staff from the day we arrived to the last day. Ignacio the pool manager made this trip even better, he was very attentive to our needs.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.98082022,"sentiment_breakdown":[["Perfect location and very nice hotel.",["positive",0.99318236]],["We received excellent customer service form the staff from the day we arrived to the last day.",["positive",0.9801624]],["Ignacio the pool manager made this trip even better, he was very attentive to our needs.",["positive",0.9691159]]],"reviewer_fake_points":35}


{"reviewer_id":"BB75516DE2EF37598497C9F7894B8AC7","reviewer_name":"PAUL S","review_text":"We try to come every year. We just left today from celebrating our second wedding anniversary.\n\nWe had wonderful accommodations and we're truly treated like family.\n\nCan't thank Sergio in guest services, and Wendy, Jose and Fernando, especially, and the rest of the folks who take such great care of you at La Palapa Restaurant and the beach and pool all day - everyday.\n\nIt's the best beach on the island. And the best breakfast buffet by far.\n\nGreat for family and friends. Young or old.\n\nEverybody has a great time! Very relaxing.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9361872990000002,"sentiment_breakdown":[["We try to come every year.",["positive",0.8363581]],["We just left today from celebrating our second wedding anniversary.",["positive",0.82233375]],["We had wonderful accommodations and we're truly treated like family.",["positive",0.9410118]],["Can't thank Sergio in guest services, and Wendy, Jose and Fernando, especially, and the rest of the folks who take such great care of you at La Palapa Restaurant and the beach and pool all day - everyday.",["positive",0.97509414]],["It's the best beach on the island.",["positive",0.9797594]],["And the best breakfast buffet by far.",["positive",0.9906025]],["Great for family and friends.",["positive",0.9923779]],["Young or old.",["positive",0.8950407]],["Everybody has a great time!",["positive",0.9639222]],["Very relaxing.",["positive",0.9653725]]],"reviewer_fake_points":-10}

Review Count History
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