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Overview
  • How are reviewers describing this item?
    quality, dry, great, here and needed.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 24 reviews as of our last analysis date on Aug 9 2017.
Reviews Summary

{"reviewer_id":"4FC3C08242C9943443344FD8974F4F36","reviewer_name":"etammps","review_text":"The hotel is very clean either inside or outside. It is noticeable. \n\nThe smell is very good. The furnitures are very well clean as well.\n\nThe staff is friendly. There is a Starbucks inside. \n\nThe hotel offers shuttle to Mall of America every hour. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8840771914285714,"sentiment_breakdown":[["The hotel is very clean either inside or outside.",["positive",0.94341624]],["It is noticeable.",["positive",0.81417274]],["The smell is very good.",["positive",0.98473513]],["The furnitures are very well clean as well.",["positive",0.98403233]],["The staff is friendly.",["positive",0.8907557]],["There is a Starbucks inside.",["unknown",0.6988444]],["The hotel offers shuttle to Mall of America every hour.",["positive",0.8725838]]],"reviewer_fake_points":-60}


{"reviewer_id":"5DA4A6828CDE7E86E78A8A86E13B24EC","reviewer_name":"Steve H","review_text":"I'd stayed here for 2 weeks now. I asked for a quiet Room. I was placed in a room on the 4th floor... It is very quiet..M W F they provide a light dinner.....and hot breakfasts most mornings. It is about 1.2 miles from the Mall of America.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.87020626,"sentiment_breakdown":[["I'd stayed here for 2 weeks now.",["positive",0.8359027]],["I asked for a quiet Room.",["positive",0.8320408]],["I was placed in a room on the 4th floor.",["positive",0.8683684]],["It is very quiet.",["positive",0.9433529]],["M W F they provide a light dinner.",["positive",0.91381013]],["and hot breakfasts most mornings.",["positive",0.9882641]],["It is about 1.",["unknown",0.78044885]],["2 miles from the Mall of America.",["positive",0.7994622]]],"reviewer_fake_points":-10}


{"reviewer_id":"7B9A40D8519F1EFDB731170B80676B66","reviewer_name":"Mark N","review_text":"Lots of snow. Needed a place to stay. I was glad to have such a nice place.\nBrandy at the front desk was very accommodating and glad that he was working to make my stay even nicer.\nThe shuttle drivers are very friendly.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.947070968,"sentiment_breakdown":[["Lots of snow.",["positive",0.9497491]],["Needed a place to stay.",["positive",0.893783]],["I was glad to have such a nice place.",["positive",0.9899525]],["Brandy at the front desk was very accommodating and glad that he was working to make my stay even nicer.",["positive",0.98527354]],["The shuttle drivers are very friendly.",["positive",0.9165967]]],"reviewer_fake_points":-10}


{"reviewer_id":"6506248B8444489275AC7DE92743CCDD","reviewer_name":"brian041104151166","review_text":"This hotel is the worst run hotel I have stayed in. When we checked in they didn't have our reservation until I found my email confrrmation. We went up to our room in an elevator that should not be in commission any longer to find my freezing cold room. Then in the corner of the room where I noticed the carpeting wasn't cut to fit were candy wrappers. The next day one of my kids used the toilet and it just kept running. I then came back to the room while the maintenance guy was fixing it, after he left it was still running and didn't fix it. Finally fixed after second attempt. After having issues on Friday night I asked to speak to a manager and was told there was not one on staff. NO MANAGER ON STAFF FOR A SOLD OUT FRIDAY NIGHT. Then I come down for the worst buffet breakfast ever, to find that everyone is getting charged for a free buffet. We were told there was no coffee at the buffet included. Sunday morning I went down to get a Starbucks and it was closed because the girl who works it quit. Must be the only person who knows how to run machines. Then I go to counter to complain about being over charged for my room rate, the woman asked to help me and I ask for a manager and she starts to help me while the manager just sits there and listens instead of helping me. I explain my case and tell him the proof and he responds I have to figure it out with the GM he didn't have any information. Now I have to spend my Monday morning calling them back. THIS IS THE WORST MANAGED HOTEL IN THE OVER 500 I HAVE EVER STAYED AT.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.606652488235294,"sentiment_breakdown":[["This hotel is the worst run hotel I have stayed in.",["negative",0.07626855]],["When we checked in they didn't have our reservation until I found my email confrrmation.",["unknown",0.58649856]],["We went up to our room in an elevator that should not be in commission any longer to find my freezing cold room.",["positive",0.8748097]],["Then in the corner of the room where I noticed the carpeting wasn't cut to fit were candy wrappers.",["unknown",0.74876213]],["The next day one of my kids used the toilet and it just kept running.",["positive",0.94650877]],["I then came back to the room while the maintenance guy was fixing it, after he left it was still running and didn't fix it.",["unknown",0.37627736]],["Finally fixed after second attempt.",["unknown",0.45519152]],["After having issues on Friday night I asked to speak to a manager and was told there was not one on staff.",["unknown",0.36511362]],["NO MANAGER ON STAFF FOR A SOLD OUT FRIDAY NIGHT.",["unknown",0.5856416]],["Then I come down for the worst buffet breakfast ever, to find that everyone is getting charged for a free buffet.",["positive",0.86324006]],["We were told there was no coffee at the buffet included.",["unknown",0.5632262]],["Sunday morning I went down to get a Starbucks and it was closed because the girl who works it quit.",["unknown",0.74110013]],["Must be the only person who knows how to run machines.",["unknown",0.67617434]],["Then I go to counter to complain about being over charged for my room rate, the woman asked to help me and I ask for a manager and she starts to help me while the manager just sits there and listens instead of helping me.",["positive",0.9298049]],["I explain my case and tell him the proof and he responds I have to figure it out with the GM he didn't have any information.",["unknown",0.6582311]],["Now I have to spend my Monday morning calling them back.",["positive",0.80185056]],["THIS IS THE WORST MANAGED HOTEL IN THE OVER 500 I HAVE EVER STAYED AT.",["negative",0.0643932]]],"reviewer_fake_points":55}

Review Count History
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