reviewerid4FC3C08242C9943443344FD8974F4F36reviewernameetammpsreviewtextThe hotel is very clean either inside or outside It is noticeable nnThe smell is very good The furnitures are very well clean as wellnnThe staff is friendly There is a Starbucks inside nnThe hotel offers shuttle to Mall of America every hour reviewrating50sentimentclasspositivesentimentresult08840771914285714sentimentbreakdownThe hotel is very clean either inside or outsidepositive094341624It is noticeablepositive081417274The smell is very goodpositive098473513The furnitures are very well clean as wellpositive098403233The staff is friendlypositive08907557There is a Starbucks insideunknown06988444The hotel offers shuttle to Mall of America every hourpositive08725838reviewerfakepoints60

reviewerid5DA4A6828CDE7E86E78A8A86E13B24ECreviewernameSteve HreviewtextId stayed here for 2 weeks now I asked for a quiet Room I was placed in a room on the 4th floor It is very quietM W F they provide a light dinnerand hot breakfasts most mornings It is about 12 miles from the Mall of Americareviewrating50sentimentclasspositivesentimentresult087020626sentimentbreakdownId stayed here for 2 weeks nowpositive08359027I asked for a quiet Roompositive08320408I was placed in a room on the 4th floorpositive08683684It is very quietpositive09433529M W F they provide a light dinnerpositive091381013and hot breakfasts most morningspositive09882641It is about 1unknown0780448852 miles from the Mall of Americapositive07994622reviewerfakepoints10

reviewerid7B9A40D8519F1EFDB731170B80676B66reviewernameMark NreviewtextLots of snow Needed a place to stay I was glad to have such a nice placenBrandy at the front desk was very accommodating and glad that he was working to make my stay even nicernThe shuttle drivers are very friendlyreviewrating50sentimentclasspositivesentimentresult0947070968sentimentbreakdownLots of snowpositive09497491Needed a place to staypositive0893783I was glad to have such a nice placepositive09899525Brandy at the front desk was very accommodating and glad that he was working to make my stay even nicerpositive098527354The shuttle drivers are very friendlypositive09165967reviewerfakepoints10

reviewerid6506248B8444489275AC7DE92743CCDDreviewernamebrian041104151166reviewtextThis hotel is the worst run hotel I have stayed in When we checked in they didnt have our reservation until I found my email confrrmation We went up to our room in an elevator that should not be in commission any longer to find my freezing cold room Then in the corner of the room where I noticed the carpeting wasnt cut to fit were candy wrappers The next day one of my kids used the toilet and it just kept running I then came back to the room while the maintenance guy was fixing it after he left it was still running and didnt fix it Finally fixed after second attempt After having issues on Friday night I asked to speak to a manager and was told there was not one on staff NO MANAGER ON STAFF FOR A SOLD OUT FRIDAY NIGHT Then I come down for the worst buffet breakfast ever to find that everyone is getting charged for a free buffet We were told there was no coffee at the buffet included Sunday morning I went down to get a Starbucks and it was closed because the girl who works it quit Must be the only person who knows how to run machines Then I go to counter to complain about being over charged for my room rate the woman asked to help me and I ask for a manager and she starts to help me while the manager just sits there and listens instead of helping me I explain my case and tell him the proof and he responds I have to figure it out with the GM he didnt have any information Now I have to spend my Monday morning calling them back THIS IS THE WORST MANAGED HOTEL IN THE OVER 500 I HAVE EVER STAYED ATreviewrating10sentimentclassunknownsentimentresult0606652488235294sentimentbreakdownThis hotel is the worst run hotel I have stayed innegative007626855When we checked in they didnt have our reservation until I found my email confrrmationunknown058649856We went up to our room in an elevator that should not be in commission any longer to find my freezing cold roompositive08748097Then in the corner of the room where I noticed the carpeting wasnt cut to fit were candy wrappersunknown074876213The next day one of my kids used the toilet and it just kept runningpositive094650877I then came back to the room while the maintenance guy was fixing it after he left it was still running and didnt fix itunknown037627736Finally fixed after second attemptunknown045519152After having issues on Friday night I asked to speak to a manager and was told there was not one on staffunknown036511362NO MANAGER ON STAFF FOR A SOLD OUT FRIDAY NIGHTunknown05856416Then I come down for the worst buffet breakfast ever to find that everyone is getting charged for a free buffetpositive086324006We were told there was no coffee at the buffet includedunknown05632262Sunday morning I went down to get a Starbucks and it was closed because the girl who works it quitunknown074110013Must be the only person who knows how to run machinesunknown067617434Then I go to counter to complain about being over charged for my room rate the woman asked to help me and I ask for a manager and she starts to help me while the manager just sits there and listens instead of helping mepositive09298049I explain my case and tell him the proof and he responds I have to figure it out with the GM he didnt have any informationunknown06582311Now I have to spend my Monday morning calling them backpositive080185056THIS IS THE WORST MANAGED HOTEL IN THE OVER 500 I HAVE EVER STAYED ATnegative00643932reviewerfakepoints55