reviewerid56105C74B30BBE5778DA8DA22FA0D449reviewernameelliotg510reviewtextI want to preface this review by saying I was a community development volunteer in the Dominican Republic and love its culture and its people However this hotel is a terrible representation of Dominican culture and the employees were the least friendly rudest and worsttrained staff I have ever endured Without a doubt my family experienced the worst customer service of their life and would highly recommend you stay away from Barcelo Bavaro Palace by all means necessarynnFirst off the hotel tried to nickel and dime us at every stop and was not allinclusive There is no free bowling pool video games internet etc There are even restaurants that cost money I think their definition of allinclusive is inaccurate at best Additionally every time I stepped on the premise I was charged an entrance fee to visit my parents despite returning home to my site most nights nnThe Dominican Republic is a beautiful country with truly wonderful people If you ask a Dominican for directions they will take you directly to where you need to go if they are headed in the same direction The Dominican culture is a lovely culture based on sharing neighborliness and relaxing The Barcelo Bavaro Palace is a terrible representation of this wonderful culture It is a nickelanddiming place that treats foreigners with disrespect and as if they are made of cash I want to warn potential clients with great urgency to avoid this place by all means reviewrating10sentimentclassunknownsentimentresult06750061771428573sentimentbreakdownI want to preface this review by saying I was a community development volunteer in the Dominican Republic and love its culture and its peoplepositive09153341However this hotel is a terrible representation of Dominican culture and the employees were the least friendly rudest and worsttrained staff I have ever enduredpositive094271797Without a doubt my family experienced the worst customer service of their life and would highly recommend you stay away from Barcelo Bavaro Palace by all means necessarynegative029128045First off the hotel tried to nickel and dime us at every stop and was not allinclusiveunknown04562791There is no free bowling pool video games internet etcpositive090020317There are even restaurants that cost moneypositive090039504I think their definition of allinclusive is inaccurate at bestunknown033010417Additionally every time I stepped on the premise I was charged an entrance fee to visit my parents despite returning home to my site most nightsunknown070947266The Dominican Republic is a beautiful country with truly wonderful peoplepositive09412341If you ask a Dominican for directions they will take you directly to where you need to go if they are headed in the same directionunknown0563636The Dominican culture is a lovely culture based on sharing neighborliness and relaxingpositive096316993The Barcelo Bavaro Palace is a terrible representation of this wonderful culturenegative013483699It is a nickelanddiming place that treats foreigners with disrespect and as if they are made of cashunknown06693457I want to warn potential clients with great urgency to avoid this place by all meansunknown07320771reviewerfakepoints35

reviewerid25C43A25F584E0B8DFAB35E62CDF13E5reviewernameEscape36146696133reviewtextIf you have kids the family rooms are great They have two bedrooms and are close to the kids water park nnEverything is close and well laid out at the resort nnUnfortunately the food and alcohol selection is not that great The food is good for the most part but never great You can always find something good to eat but its hit or missnnThe alcohol is mostly noname brands and most of the staff do not know how to make good drinks nnThe whole resort just feels very factorylike Everything is just done to shuffle people from one spot to the next There is nothing exceptional about it reviewrating30sentimentclasspositivesentimentresult08719818869999999sentimentbreakdownIf you have kids the family rooms are greatpositive09769593They have two bedrooms and are close to the kids water parkpositive097259176Everything is close and well laid out at the resortpositive09515469Unfortunately the food and alcohol selection is not that greatunknown07798013The food is good for the most part but never greatunknown071149176You can always find something good to eat but its hit or misspositive088988835The alcohol is mostly noname brands and most of the staff do not know how to make good drinkspositive09770757The whole resort just feels very factorylikepositive09476174Everything is just done to shuffle people from one spot to the nextunknown0718355There is nothing exceptional about itpositive07944914reviewerfakepoints40

reviewerid03212276E7BEE39D8FFFE37C287DF55DreviewernameWaldo RreviewtextThis was the second time we had stayed at this hotel As long as you know what your walking into its fine Dont expect great service or food Because of the wide variety you wont go hungry but it is not a 5 star dining resortreviewrating30sentimentclasspositivesentimentresult07906794724999999sentimentbreakdownThis was the second time we had stayed at this hotelpositive090417606As long as you know what your walking into its finepositive090204763Dont expect great service or foodunknown07005051Because of the wide variety you wont go hungry but it is not a 5 star dining resortunknown06559891reviewerfakepoints40

reviewerid1886DE7CBCF9C9FDD0E4B2E5CD96E937reviewernameMegKreviewtextTraveled last week of May 3 families together with kids The resort is large almost too big I would say We called them in advance to have a transport booked for pick up from the airport they answered the phone and kept hanging up But they answered our friends calls so they ended up booking it for us which is a bit strangeCheck in took way too long The rooms were fine pools were fine and good and beach was good nnAlmost nobody spoke English Language was a huge barrier as some of us were vegetarians communicating that to the staff was such a hassle It took too long to adjust simply because of the food issues They claim to have two buffet restaurants which are interlinked and have same buffet items 90 of them repeating in two areas so thats misleading We tried the mexican restaurant which was pretty bad As the restaurant manager did not give us any option to discuss menu once he heard some of us are vegetarians he decided to do his own magic which by the way he forgot to communicate to staff who forgot they are supposed to serve is so prolonged waiting with sleepy kids was a nightmare The Japanese place however was a huge contrast great service and food Hibachi and catered to everyones pallet and were willing to customize it and finally someone spoke EnglishnnDue to language and not very approachable staff who seemed too busy and over worked due to size of the resort and repetitive and lack of good vegetarian food options the experience was very averagennTheir shows were fine Michael Jackson performance and some karaoke and the theater place was quite huge and enjoyable experience Even the dances and group performance in entertainment area was fun that they conducted for everyone by the beachnnTheir drinks by the way were actually below par I would say nothing exciting or different stood outreviewrating30sentimentclassunknownsentimentresult0714728184117647sentimentbreakdownTraveled last week of May 3 families together with kidspositive081600505The resort is large almost too big I would sayunknown047818035We called them in advance to have a transport booked for pick up from the airport they answered the phone and kept hanging upunknown062404305But they answered our friends calls so they ended up booking it for us which is a bit strangepositive082512057Check in took way too longnegative019912739The rooms were fine pools were fine and good and beach was goodpositive09652121Almost nobody spoke Englishunknown05046143Language was a huge barrier as some of us were vegetarians communicating that to the staff was such a hassleunknown07036098It took too long to adjust simply because of the food issuesunknown04600011They claim to have two buffet restaurants which are interlinked and have same buffet items 90 of them repeating in two areas so thats misleadingunknown057219744We tried the mexican restaurant which was pretty badunknown062978524As the restaurant manager did not give us any option to discuss menu once he heard some of us are vegetarians he decided to do his own magic which by the way he forgot to communicate to staff who forgot they are supposed to serve is so prolonged waiting with sleepy kids was a nightmarepositive08165994The Japanese place however was a huge contrast great service and food Hibachi and catered to everyones pallet and were willing to customize it and finally someone spoke Englishpositive09689756Due to language and not very approachable staff who seemed too busy and over worked due to size of the resort and repetitive and lack of good vegetarian food options the experience was very averagepositive09650191Their shows were fine Michael Jackson performance and some karaoke and the theater place was quite huge and enjoyable experiencepositive082946044Even the dances and group performance in entertainment area was fun that they conducted for everyone by the beachpositive09370034Their drinks by the way were actually below par I would say nothing exciting or different stood outpositive08554248reviewerfakepoints20