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Overview
  • How are reviewers describing this item?
    new, done, needed, good and better.
  • Our engine has detected that Yelp has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 11 reviews as of our last analysis date on Nov 13 2017.
Reviews Summary

{"reviewer_id":"9870986AE3BEF27E299BBBD0F6F72648","reviewer_name":"Toni C","review_text":"We actually had 3 rooms as we had a party of 8 (5 tweens and 3 adults). Plenty of seating space for all of us to hang out together in one of the rooms to play games, snack, giggle. The beds were very comfy! Perfect location within walking distance of the lake, shops, dining, and the ice castles! The staff made sure we had anything we needed and kept our rooms clean and replenished the towels.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.897392116,"sentiment_breakdown":[["We actually had 3 rooms as we had a party of 8 (5 tweens and 3 adults).",["positive",0.92836154]],["Plenty of seating space for all of us to hang out together in one of the rooms to play games, snack, giggle.",["positive",0.7903211]],["The beds were very comfy!",["positive",0.9665676]],["Perfect location within walking distance of the lake, shops, dining, and the ice castles!",["positive",0.87990624]],["The staff made sure we had anything we needed and kept our rooms clean and replenished the towels.",["positive",0.9218041]]],"reviewer_fake_points":-5}


{"reviewer_id":"EE53CCA14AAC3289C4EFB9C05C9CE455","reviewer_name":"Kevin M","review_text":"It’s our third time at mill creek and things have gone down hill. The first night of our stay we lost the room key and we were unable to get a new one because the front desk was not staffed. I had to use a credit card in the door jam to open the door, not the most secure hotel I have visited. We attempted to call the two phone numbers provided for after hours help, but the first number claimed she was fired a few days ago and the second number was her boyfriend. Needless to say that didn’t get us a new key card so I resorted to breaking into my own hotel room. Our friends had a rotten banana and other snacks in a kitchen drawer left from the previous guests. We found broken glass on our bedroom floor and the hot tub bleached my shorts. All of my issues and concerns have been voiced to the management multiple times with little to no interest. You just can’t make this stuff up. Stay away!!","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.675741162,"sentiment_breakdown":[["It’s our third time at mill creek and things have gone down hill.",["positive",0.8467007]],["The first night of our stay we lost the room key and we were unable to get a new one because the front desk was not staffed.",["unknown",0.56483597]],["I had to use a credit card in the door jam to open the door, not the most secure hotel I have visited.",["unknown",0.7118256]],["We attempted to call the two phone numbers provided for after hours help, but the first number claimed she was fired a few days ago and the second number was her boyfriend.",["positive",0.8181299]],["Needless to say that didn’t get us a new key card so I resorted to breaking into my own hotel room.",["unknown",0.6956031]],["Our friends had a rotten banana and other snacks in a kitchen drawer left from the previous guests.",["positive",0.95119894]],["We found broken glass on our bedroom floor and the hot tub bleached my shorts.",["unknown",0.65769094]],["All of my issues and concerns have been voiced to the management multiple times with little to no interest.",["unknown",0.7877328]],["You just can’t make this stuff up.",["unknown",0.6698731]],["Stay away!",["negative",0.05382057]]],"reviewer_fake_points":35}


{"reviewer_id":"897445A2CCC73A9FAC9B07A6E61D3631","reviewer_name":"Gerry B","review_text":"When I booked the room I was told I could get a refund if I cancel a week in advance. We decided to cancel (well in advance) after learning they don't have an outdoor pool, they charged $35 per room \"admin fees\" or $70 even though I canceled before the deadline date.\n\n$70 for what? They will NEVER get our business. I asked Lizzie if I could speak to the manager and she replied \"he only works weekends????\"\n\nHow do you manage a hotel by working 2 days a week? So I sent the manager several emails which he did not even have the courtesy to reply.\n\nFind somewhere else to stay where they care about customers,","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.5368536614285714,"sentiment_breakdown":[["When I booked the room I was told I could get a refund if I cancel a week in advance.",["negative",0.20115347]],["We decided to cancel (well in advance) after learning they don't have an outdoor pool, they charged $35 per room \"admin fees\" or $70 even though I canceled before the deadline date.",["unknown",0.41192415]],["$70 for what?",["unknown",0.72419333]],["They will NEVER get our business.",["unknown",0.68155503]],["I asked Lizzie if I could speak to the manager and she replied \"he only works weekends?",["positive",0.8018325]],["\" How do you manage a hotel by working 2 days a week?",["unknown",0.73179847]],["So I sent the manager several emails which he did not even have the courtesy to reply.",["negative",0.20551868]]],"reviewer_fake_points":40}


{"reviewer_id":"9D44171058B510AABD88790424FD0034","reviewer_name":"Pam R","review_text":"Spent the day in Geneva and stayed over night here. Very clean and comfy bed but needs some updating and maybe get rid of the dried floral. Furniture not so comfy. Walking distance to everything! Shops, restaurants and lake. ","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.915957562,"sentiment_breakdown":[["Spent the day in Geneva and stayed over night here.",["positive",0.8336442]],["Very clean and comfy bed but needs some updating and maybe get rid of the dried floral.",["positive",0.9847928]],["Furniture not so comfy.",["positive",0.8180626]],["Walking distance to everything!",["positive",0.96242887]],["Shops, restaurants and lake.",["positive",0.98085934]]],"reviewer_fake_points":-5}

Review Count History
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