Diagnosed and fixed Bosch washing machine, no drama, fast and polite.

Diagnosed and fixed Bosch washing machine, no drama, fast and polite.  Read Less

Showed up promptly at the appointed time and proceeded to tell me, very politely, that my LG dryer was crap and that I would be...  Read More

Showed up promptly at the appointed time and proceeded to tell me, very politely, that my LG dryer was crap and that I would be better off to buy a new, low end dryer to replace it instead of fixing it.  He said I could get a cheapo dryer that would do the job and cost as much as fixing my ~ 5 year old expensive LG front load dryer.  I was a bit taken aback by this comment and knew for a fact that a new "decent" dryer would cost a lot more than the "around $300" price he was throwing at me.  I really didn't want to buy a cheap bottom-of-the-line dryer to replace this one.  Apparently it is true what I have read on the web - some repair places don't like fixing LG appliances.  He made a big deal out of telling us it was Korean made and that he prefers more traditional brands like Whirlpool and Maytag (which are now made in China by the way), and that these LG dryers die "like clockwork" after about 5 years. He spent 10 minutes in my house and he pretty much made it clear that he didn't think it was worth it to fix the dryer and that he thinks LG is crap (more politely, of course).  He told us that it would mean replacing the expensive motor plus labor.  He still charged us the $79 for the service call, but I kind of feel like  they should have been a bit more up front about it and just told me when I called that they don't (or won't) work on LG. I got mad after he left and ordered the motor online and fixed it myself for under $150 and half a day of my time tearing it apart and putting it back together. I won't be calling them again for any LG appliances.  I am sure they are great for any more traditional brands, but apparently they don't like nor want to work on LG, but won't tell you this when you schedule the service call.  Read Less

Quick, no hassle service on my 10-year old GE fridge. The technician arrived when they said he would, diagnosed the problem (a ...  Read More

Quick, no hassle service on my 10-year old GE fridge. The technician arrived when they said he would, diagnosed the problem (a faulty control board) in about 15 minutes, left for about 45 minutes to retrieve the part, and had it installed within another 15 minutes. Total cost: about $400.  Read Less