revieweridDD218008A80F745047272265C77EED12reviewernameRobert KlimackyreviewtextI recently stayed at the Stanley Hotel Breathtaking views I had such great service from the moment we checked in we were made to feel like family From the great service at the desk by Jake We met so many lovely people who just gave us amazing service Service in the cascades restaurant was phenomenal I would highly recommend a stay at this beautiful run hotel Keep up the great work managementreviewrating50sentimentclasspositivesentimentresult092932617125sentimentbreakdownI recently stayed at the Stanley Hotelpositive084950596Breathtaking viewspositive09437891I had such great service from the moment we checked in we were made to feel like familypositive090830183From the great service at the desk by Jakepositive089070284We met so many lovely people who just gave us amazing servicepositive096324104Service in the cascades restaurant was phenomenalpositive093525875I would highly recommend a stay at this beautiful run hotelpositive09825869Keep up the great work managementpositive096122295reviewerfakepoints40

reviewerid2D7ECF247151AF7B6AF753D1732A3DAFreviewernamestl4mcmahonsreviewtextUnless youre really into the Shining movie based on the book by Stephen King who was staying in the hotel when he apparently was inspired to create the book this hotel is barely average and certainly not worth the top of the line prices for rooms The whole hotel suffers from a dankness and the rooms are in need of complete renovation Its quaint to stay in a hotel that was built around the turn of the 19th century but while it was undoubtedly a great hotel in its prime it simply has not gotten the attention and investment that it deserves The staff is not bad but not so great eitherreviewrating30sentimentclassunknownsentimentresult063405906sentimentbreakdownUnless youre really into the Shining movie based on the book by Stephen King who was staying in the hotel when he apparently was inspired to create the book this hotel is barely average and certainly not worth the top of the line prices for roomsnegative009238944The whole hotel suffers from a dankness and the rooms are in need of complete renovationpositive09026179Its quaint to stay in a hotel that was built around the turn of the 19th century but while it was undoubtedly a great hotel in its prime it simply has not gotten the attention and investment that it deservesunknown07667476The staff is not bad but not so great eitherunknown07744813reviewerfakepoints35

revieweridC2BBC5578FF97A81B292554A67DA062DreviewernameLaura CreviewtextMy husband and I along with 2 other couples stayed at the Stanley Hotel August 2 and August 3 We all were greatly disappointed it was anything but luxurious My husband and I live in Castle Rock but we also have a home in Estes Park We stayed at the Stanley because we had a certificate I would not pay to stay there and certainly will not recommend that any of our friends stay there either Our list of issues include the following Carpets were dirty very dusty under the bed and furniture the bathroom grout was dirty baseboards were scratched chipped and dusty towels were stringy and needed to be retired the sheets were stained the windows had a gap at the bottom and a towel was stuffed into the opening together with a piece of wood the coffee maker did not work the clock was incorrectly set the bathroom does not have any hooks to hang items Our friends had their own litany of complaints Walking down the stairs several of the balusters were broken or missing Most of the baseboards throughout the hotel need to be repaired The public bathrooms did not have paper towels or toilet paper The gardens were pretty but the beds needed weeding and cleaning of cigarette butts and debris The sidewalks needed sweeping The waterfall is a nice feature but the pond it led to had scum One of the stair railings leading to the parking lot was missing The front porch had items in the corner that didnt belong The 6 of us had afternoon cocktails at the bar The table should have been put out of service The top was wobbly and held in place underneath with a butter knife The Stanley is such an iconic building with incredible history it has great potential but is in desperate need of new management As mentioned earlier we had a certiicate for a 2 night stay We presented the certificate upon arrival and yet we were charged 92766 Now I have to jump through hoops to get our credit card credited Very disappointingreviewrating10sentimentclassunknownsentimentresult07096605230434783sentimentbreakdownMy husband and I along with 2 other couples stayed at the Stanley Hotel August 2 and August 3unknown076249844We all were greatly disappointed it was anything but luxurious positive09082463My husband and I live in Castle Rock but we also have a home in Estes Parkpositive097446555We stayed at the Stanley because we had a certificatepositive08625569I would not pay to stay there and certainly will not recommend that any of our friends stay there eithernegative0289329Our list of issues include the following Carpets were dirty very dusty under the bed and furniture the bathroom grout was dirty baseboards were scratched chipped and dusty towels were stringy and needed to be retired the sheets were stained the windows had a gap at the bottom and a towel was stuffed into the opening together with a piece of wood the coffee maker did not work the clock was incorrectly set the bathroom does not have any hooks to hang itemspositive08010688Our friends had their own litany of complaintsunknown06649347Walking down the stairs several of the balusters were broken or missingunknown033282712Most of the baseboards throughout the hotel need to be repairedpositive081388974The public bathrooms did not have paper towels or toilet paperunknown076992434The gardens were pretty but the beds needed weeding and cleaning of cigarette butts and debrispositive085879076The sidewalks needed sweepingpositive093743974The waterfall is a nice feature but the pond it led to had scumpositive08323409One of the stair railings leading to the parking lot was missingunknown07174846The front porch had items in the corner that didnt belongunknown037630966The 6 of us had afternoon cocktails at the barpositive08030976The table should have been put out of serviceunknown032407853The top was wobbly and held in place underneath with a butter knifeunknown063963115The Stanley is such an iconic building with incredible history it has great potential but is in desperate need of new managementpositive08982408As mentioned earlier we had a certiicate for a 2 night staypositive09211244We presented the certificate upon arrival and yet we were charged 927positive08210836666unknown07458509Now I have to jump through hoops to get our credit card creditednegative026697844reviewerfakepoints60

reviewerid2958E77FBB5B6D3E3719496A410926B0reviewernamebodisatvareviewtextMy husband and I stayed at this hotel for three days this past week It is hard to know where to begin as this place was so sub par It is not a grand old hotel It is a tacky tourist trap Our room was dark and dingy In our three day stay housekeeping came just once They advertise free wifi but the internet service was almost nonexistent during our stay weird since it was easy to get service at other venues in Estes ParkThe restaurant food was inedible about 50 of the time One evening our waitress lost my husbands credit card necessitating all the hassle required to cancel a card and get new ones issued while away from home Much of the staff consists of students with summer jobs who have clearly been given zero training in customer service They did comp the dinner during which the card was lost and took a bit off our hotel bill But I would never go back or recommend this hotelreviewrating10sentimentclassunknownsentimentresult07141800583333334sentimentbreakdownMy husband and I stayed at this hotel for three days this past weekpositive09547102It is hard to know where to begin as this place was so sub parunknown053077424It is not a grand old hotelnegative028781518It is a tacky tourist trapnegative005174487Our room was dark and dingypositive091363627In our three day stay housekeeping came just oncepositive09683772They advertise free wifi but the internet service was almost nonexistent during our stay weird since it was easy to get service at other venues in Estes Parkpositive09804489The restaurant food was inedible about 50 of the timepositive09322801One evening our waitress lost my husbands credit card necessitating all the hassle required to cancel a card and get new ones issued while away from homeunknown056024194Much of the staff consists of students with summer jobs who have clearly been given zero training in customer serviceunknown05638094They did comp the dinner during which the card was lost and took a bit off our hotel billpositive09289126But I would never go back or recommend this hotelpositive08974098reviewerfakepoints35