reviewerid1DCC8EAD2E903BEE48D16AB312F910C1reviewernameVidisha SreviewtextThis was my first trip with my family to Cancun and I must say everything was great The beach is 2mins walk from the hotel The pool is very clean and open up until 10pm The staff is friendly and are willing to help Down the block there is public transportation where the frequency of buses are great like every 2 mins 12 pesos and you are 15 mins away from Playa delfines which has the CANCUN sign youd wanna take pictures at 15 mins from playa tortugo and playa lagosta again beautiful beaches where someones always offering you to buy drinks or foodnId like to mention one more thing I forgot my phone in the bus and I was very impressed with how helpful people were that just from my bus ticket they tracked down the driver and I had my phone back in no timenThe only reason I gave it 4 stars instead of 5 is coz they mention microwave in the amenities on the website and theres no microwave I mean why mention if you dont have it Also I thought water is a big problem everywhere in Cancun if you ask for a glass of one you need to make sure they dont charge you for thatnOverall I would recommend this hotel reviewrating40sentimentclasspositivesentimentresult0794096828sentimentbreakdownThis was my first trip with my family to Cancun and I must say everything was greatpositive09712895The beach is 2mins walk from the hotelunknown07839854The pool is very clean and open up until 10pmpositive09456007The staff is friendly and are willing to helppositive087906283Down the block there is public transportation where the frequency of buses are great like every 2 minspositive0796116112 pesos and you are 15 mins away from Playa delfines which has the CANCUN sign youd wanna take pictures at 15 mins from playa tortugo and playa lagosta again beautiful beaches where someones always offering you to buy drinks or foodpositive097416955Id like to mention one more thing I forgot my phone in the bus and I was very impressed with how helpful people were that just from my bus ticket they tracked down the driver and I had my phone back in no timepositive09491481The only reason I gave it 4 stars instead of 5 is coz they mention microwave in the amenities on the website and theres no microwavenegative019250573I mean why mention if you dont have itpositive09048819Also I thought water is a big problem everywhere in Cancun if you ask for a glass of one you need to make sure they dont charge you for thatunknown054420847reviewerfakepoints40

revieweridA15F441E6447F683A879E45DEA2F13D0reviewernameAlejandroreviewtextThis hotel is a big surprise We had a warm welcome at the lobby Antonio Gonzalez the customer service executive gave us an extraordinary attention he was very kind and friendly the room was terrific very comfortable we didnt expect that and all the staff was very kind and the service was outstanding We hope to come back soonreviewrating50sentimentclasspositivesentimentresult08966125433333333sentimentbreakdownThis hotel is a big surprisepositive09765245We had a warm welcome at the lobby Antonio Gonzalez the customer service executive gave us an extraordinary attention he was very kind and friendly the room was terrific very comfortable we didnt expect that and all the staff was very kind and the service was outstandingpositive08249844We hope to come back soonpositive088832873reviewerfakepoints15

revieweridD45B5C449281B3309E30DE1D47322117reviewernameBernardo AreviewtextThe staff all around the hotel is always in a bad mood and are not willing to help in any way necessary Very bad attitude towards clients when they are asked for help or for any kind of aid They do not like to be disturbed even though it’s their jobreviewrating10sentimentclassunknownsentimentresult06067499566666666sentimentbreakdownThe staff all around the hotel is always in a bad mood and are not willing to help in any way necessaryunknown06297367Very bad attitude towards clients when they are asked for help or for any kind of aidnegative029261237They do not like to be disturbed even though it’s their jobpositive08979008reviewerfakepoints60

reviewerid77A7AEDD7C9259C9E96474BF3C85E9C5reviewernameCompass671149reviewtextThe resort is a little bit old Do not expect any luxus The overall rating for this property is good n Breakfast was good The other meals that we took at the resort were acceptable We took many of our meals outside of the hotel We were not in the all inclusive plan which allows you to try different places in Cancún reviewrating30sentimentclasspositivesentimentresult08425931928571428sentimentbreakdownThe resort is a little bit oldpositive089307Do not expect any luxusunknown06221824The overall rating for this property is goodunknown070335925Breakfast was goodpositive0929891The other meals that we took at the resort were acceptablepositive0966575We took many of our meals outside of the hotelpositive09855742We were not in the all inclusive plan which allows you to try different places in Cancúnpositive07975005reviewerfakepoints20