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Overview
  • How are reviewers describing this item?
    said and through.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 17 reviews as of our last analysis date on Jul 26 2017.
Reviews Summary

{"reviewer_id":"1DCC8EAD2E903BEE48D16AB312F910C1","reviewer_name":"Vidisha S","review_text":"This was my first trip with my family to Cancun and I must say everything was great. The beach is 2mins walk from the hotel. The pool is very clean and open up until 10pm. The staff is friendly and are willing to help. Down the block there is public transportation where the frequency of buses are great ( like every 2 mins). 12 pesos and you are 15 mins away from Playa delfines ( which has the CANCUN sign you'd wanna take pictures at), 15 mins from playa tortugo and playa lagosta- again beautiful beaches where someones always offering you to buy drinks or food.\nI'd like to mention one more thing, I forgot my phone in the bus and I was very impressed with how helpful people were that just from my bus ticket they tracked down the driver and I had my phone back in no time.\nThe only reason I gave it 4 stars instead of 5 is coz they mention microwave in the amenities on the website and theres no microwave. I mean why mention if you don't have it. Also I thought water is a big problem everywhere in Cancun, if you ask for a glass of one you need to make sure they don't charge you for that.\nOverall , I would recommend this hotel :)","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.794096828,"sentiment_breakdown":[["This was my first trip with my family to Cancun and I must say everything was great.",["positive",0.9712895]],["The beach is 2mins walk from the hotel.",["unknown",0.7839854]],["The pool is very clean and open up until 10pm.",["positive",0.9456007]],["The staff is friendly and are willing to help.",["positive",0.87906283]],["Down the block there is public transportation where the frequency of buses are great ( like every 2 mins).",["positive",0.7961161]],["12 pesos and you are 15 mins away from Playa delfines ( which has the CANCUN sign you'd wanna take pictures at), 15 mins from playa tortugo and playa lagosta- again beautiful beaches where someones always offering you to buy drinks or food.",["positive",0.97416955]],["I'd like to mention one more thing, I forgot my phone in the bus and I was very impressed with how helpful people were that just from my bus ticket they tracked down the driver and I had my phone back in no time.",["positive",0.9491481]],["The only reason I gave it 4 stars instead of 5 is coz they mention microwave in the amenities on the website and theres no microwave.",["negative",0.19250573]],["I mean why mention if you don't have it.",["positive",0.9048819]],["Also I thought water is a big problem everywhere in Cancun, if you ask for a glass of one you need to make sure they don't charge you for that.",["unknown",0.54420847]]],"reviewer_fake_points":40}


{"reviewer_id":"A15F441E6447F683A879E45DEA2F13D0","reviewer_name":"Alejandro","review_text":"This hotel is a big surprise! We had a warm welcome at the lobby, Antonio Gonzalez, the customer service executive gave us an extraordinary attention, he was very kind and friendly, the room was terrific, very comfortable, we didn't expect that and all the staff was very kind and the service was outstanding. We hope to come back soon.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8966125433333333,"sentiment_breakdown":[["This hotel is a big surprise!",["positive",0.9765245]],["We had a warm welcome at the lobby, Antonio Gonzalez, the customer service executive gave us an extraordinary attention, he was very kind and friendly, the room was terrific, very comfortable, we didn't expect that and all the staff was very kind and the service was outstanding.",["positive",0.8249844]],["We hope to come back soon.",["positive",0.88832873]]],"reviewer_fake_points":15}


{"reviewer_id":"D45B5C449281B3309E30DE1D47322117","reviewer_name":"Bernardo A","review_text":"The staff all around the hotel is always in a bad mood and are not willing to help in any way necessary. Very bad attitude towards clients when they are asked for help or for any kind of aid. They do not like to be disturbed even though it’s their job.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.6067499566666666,"sentiment_breakdown":[["The staff all around the hotel is always in a bad mood and are not willing to help in any way necessary.",["unknown",0.6297367]],["Very bad attitude towards clients when they are asked for help or for any kind of aid.",["negative",0.29261237]],["They do not like to be disturbed even though it’s their job.",["positive",0.8979008]]],"reviewer_fake_points":60}


{"reviewer_id":"77A7AEDD7C9259C9E96474BF3C85E9C5","reviewer_name":"Compass671149","review_text":"The resort is a little bit old. Do not expect any luxus. The overall rating for this property is good. \n Breakfast was good. The other meals that we took at the resort were acceptable. We took many of our meals outside of the hotel. We were not in the all inclusive plan, which allows you to try different places in Cancún. ","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.8425931928571428,"sentiment_breakdown":[["The resort is a little bit old.",["positive",0.89307]],["Do not expect any luxus.",["unknown",0.6221824]],["The overall rating for this property is good.",["unknown",0.70335925]],["Breakfast was good.",["positive",0.929891]],["The other meals that we took at the resort were acceptable.",["positive",0.966575]],["We took many of our meals outside of the hotel.",["positive",0.9855742]],["We were not in the all inclusive plan, which allows you to try different places in Cancún.",["positive",0.7975005]]],"reviewer_fake_points":20}

Review Count History
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